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Please Help Me With This Malware


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10 replies to this topic

#1 golfguy

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Posted 22 November 2005 - 02:23 PM

Please help! This computer had a similar problem with SpySherriff but this seems a little different. The HijackThis log is below.

Logfile of HijackThis v1.99.1
Scan saved at 1:12:20 PM, on 11/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Urchin\bin\urchind.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {6DF501F9-9F52-4160-8C17-12FCC6181244} - C:\WINDOWS\system32\pkco.dll
O2 - BHO: Class - {B36A4008-5663-2ECF-9E70-FA3F4CC8F486} - C:\WINDOWS\mfcpl.dll (file missing)
O2 - BHO: Class - {FF22754C-BE20-6A0D-3A0A-B818CBA44118} - C:\WINDOWS\system32\d3fk.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll,DllInstall
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1125926834921
O18 - Filter: text/html - {0CDD098C-FF10-471D-A4AF-B8FC74C77B77} - C:\WINDOWS\system32\pkco.dll
O18 - Filter: text/plain - {0CDD098C-FF10-471D-A4AF-B8FC74C77B77} - C:\WINDOWS\system32\pkco.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Urchin Scheduler (urchind) - Unknown owner - C:\Program Files\Urchin\bin\urchind.exe
O23 - Service: Urchin Webserver (UrchinWebserver) - Unknown owner - C:\Program Files\Urchin\bin\urchinwebd.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Any info you can profide is greatly apprecitated!

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#2 -David-

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Posted 22 November 2005 - 03:03 PM

Hi and Welcome to bleeping computer! Posted Image

My name is David Posted Image

Please do both of the following before we start if possible!:

1) Please print off these intructions - they will be needed later when internet access is not available.
2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
At the moment you may feel like you battling with your computer to keep it running smoothly, but doing the following things should most certainly help getting it back to how it was
_ _ _ _ _ _ _ _ _ _ _

Download CW-Shredder at the link below:
http://cwshredder.net/bin/CWShredder.exe
_ _ _ _ _ _ _ _ _ _

Download 'SpSeHjfix'. to the desktop and then
right click a blank part of desktop & select new folder, call it spfix unzip the file into that folder
_ _ _ _ _ _ _ _ _ _

Disconnect from the net and Close ALL OPEN PROGRAMS.
_ _ _ _ _ _ _ _ _ _

Run 'SpSeHjfix'. and click on "Start Disinfection".
When it's finished it will reboot your machine to finish the cleaning process.
The tool creates a log of the fix which will appear in the folder.

If it doesn't find any of the SE files or any hidden reinstallers it will say system clean and not go on to next stage
_ _ _ _ _ _ _ _ _ _

Now run the Shredder - Hit The FIX button!
_ _ _ _ _ _ _ _ _ _

Reboot and post a fresh HJT log and the log that was created by 'SpSeHjfix'.
David

#3 golfguy

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Posted 22 November 2005 - 03:33 PM

Thanks David! My name is Jim. Tried your suggestion. Here is the new Hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 2:30:07 PM, on 11/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Urchin\bin\urchind.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\DOCUME~1\cupcakes\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Class - {B36A4008-5663-2ECF-9E70-FA3F4CC8F486} - C:\WINDOWS\mfcpl.dll (file missing)
O2 - BHO: Class - {FF22754C-BE20-6A0D-3A0A-B818CBA44118} - C:\WINDOWS\system32\d3fk.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1125926834921
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Urchin Scheduler (urchind) - Unknown owner - C:\Program Files\Urchin\bin\urchind.exe
O23 - Service: Urchin Webserver (UrchinWebserver) - Unknown owner - C:\Program Files\Urchin\bin\urchinwebd.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


Hi and Welcome to bleeping computer! Posted Image

My name is David Posted Image

Please do both of the following before we start if possible!:

1) Please print off these intructions - they will be needed later when internet access is not available.
2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
At the moment you may feel like you battling with your computer to keep it running smoothly, but doing the following things should most certainly help getting it back to how it was
_ _ _ _ _ _ _ _ _ _ _

Download CW-Shredder at the link below:
http://cwshredder.net/bin/CWShredder.exe
_ _ _ _ _ _ _ _ _ _

Download 'SpSeHjfix'. to the desktop and then
right click a blank part of desktop & select new folder, call it spfix unzip the file into that folder
_ _ _ _ _ _ _ _ _ _

Disconnect from the net and Close ALL OPEN PROGRAMS.
_ _ _ _ _ _ _ _ _ _

Run 'SpSeHjfix'. and click on "Start Disinfection".
When it's finished it will reboot your machine to finish the cleaning process.
The tool creates a log of the fix which will appear in the folder.

If it doesn't find any of the SE files or any hidden reinstallers it will say system clean and not go on to next stage
_ _ _ _ _ _ _ _ _ _

Now run the Shredder - Hit The FIX button!
_ _ _ _ _ _ _ _ _ _

Reboot and post a fresh HJT log and the log that was created by 'SpSeHjfix'.
David



#4 -David-

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Posted 22 November 2005 - 03:45 PM

Before we continue:

You are currently using HijackThis from a temporary directory, this can cause problems.
  • Please go to My Computer, open your C:\ drive, Select: New >> Folder and name the folder HJT.
  • Download HijackThis to the new folder:
  • Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.
  • Close ALL windows except HJT
  • SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')
  • Post the log in this thread using 'Add Reply' (Ctrl-V to 'paste')
David

#5 golfguy

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Posted 22 November 2005 - 04:00 PM

ok, did that. here is the log
Logfile of HijackThis v1.99.1
Scan saved at 2:57:31 PM, on 11/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Urchin\bin\urchind.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HTJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Class - {B36A4008-5663-2ECF-9E70-FA3F4CC8F486} - C:\WINDOWS\mfcpl.dll (file missing)
O2 - BHO: Class - {FF22754C-BE20-6A0D-3A0A-B818CBA44118} - C:\WINDOWS\system32\d3fk.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1125926834921
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Urchin Scheduler (urchind) - Unknown owner - C:\Program Files\Urchin\bin\urchind.exe
O23 - Service: Urchin Webserver (UrchinWebserver) - Unknown owner - C:\Program Files\Urchin\bin\urchinwebd.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

#6 -David-

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Posted 22 November 2005 - 04:03 PM

Please do both of the following before we start if possible!:

1) Please print off these intructions - they will be needed later when internet access is not available.
2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
At the moment you may feel like you battling with your computer to keep it running smoothly, but doing the following things should most certainly help getting it back to how it was
_____________________

Download KillBox here: http://www.downloads.subratam.org/KillBox.zip
Save it to your desktop.
DO NOT run it yet.
_____________________

With IE closed, run Hijack This again.
Put a checkmark on these entries and hit "fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {B36A4008-5663-2ECF-9E70-FA3F4CC8F486} - C:\WINDOWS\mfcpl.dll (file missing)
O2 - BHO: Class - {FF22754C-BE20-6A0D-3A0A-B818CBA44118} - C:\WINDOWS\system32\d3fk.dll (file missing)

_____________________

Boot into Safe Mode
___________________

Please Navigate to the C:\Windows\Temp folder.
Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder. (if you cannot delete some items it's fine!)
_____________________

Then go to Start > Run and type %temp% in the Run box.
The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.
_____________________

Finally go to Control Panel > Internet Options. m
Put a check by "Delete Offline Content" and click OK.
Click on the Programs tab then click the "Reset Web Settings" button.
Click Apply then OK.
_____________________

Empty the Recycle Bin.
_____________________

Reboot to normal mode and post a new HJT log
David

#7 golfguy

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Posted 22 November 2005 - 04:48 PM

David, I am on your instruction regarding "Internet Options" but do not fully understand it. Where is the box that I am supposed to check? Should I be deleting files? cookies?

Thanks!


Please do both of the following before we start if possible!:

1) Please print off these intructions - they will be needed later when internet access is not available.
2) Save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
At the moment you may feel like you battling with your computer to keep it running smoothly, but doing the following things should most certainly help getting it back to how it was
_____________________

Download KillBox here: http://www.downloads.subratam.org/KillBox.zip
Save it to your desktop.
DO NOT run it yet.
_____________________

With IE closed, run Hijack This again.
Put a checkmark on these entries and hit "fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\cupcakes\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {B36A4008-5663-2ECF-9E70-FA3F4CC8F486} - C:\WINDOWS\mfcpl.dll (file missing)
O2 - BHO: Class - {FF22754C-BE20-6A0D-3A0A-B818CBA44118} - C:\WINDOWS\system32\d3fk.dll (file missing)

_____________________

Boot into Safe Mode
___________________

Please Navigate to the C:\Windows\Temp folder.
Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder. (if you cannot delete some items it's fine!)
_____________________

Then go to Start > Run and type %temp% in the Run box.
The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.
_____________________

Finally go to Control Panel > Internet Options. m
Put a check by "Delete Offline Content" and click OK.
Click on the Programs tab then click the "Reset Web Settings" button.
Click Apply then OK.
_____________________

Empty the Recycle Bin.
_____________________

Reboot to normal mode and post a new HJT log
David



#8 golfguy

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Posted 22 November 2005 - 05:04 PM

Found the offline files thing. Here is the new log:
Logfile of HijackThis v1.99.1
Scan saved at 3:57:35 PM, on 11/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Urchin\bin\urchind.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Urchin\bin\urchinwebd.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\HTJ\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1125926834921
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Urchin Scheduler (urchind) - Unknown owner - C:\Program Files\Urchin\bin\urchind.exe
O23 - Service: Urchin Webserver (UrchinWebserver) - Unknown owner - C:\Program Files\Urchin\bin\urchinwebd.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Are we making progress? It seems to be running a bit better!

#9 -David-

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Posted 23 November 2005 - 12:00 PM

Clean Log!! Posted Image
How's everything running?

#10 golfguy

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Posted 23 November 2005 - 01:04 PM

Appears to be running fine! Thanks for your help!!!!

#11 -David-

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Posted 23 November 2005 - 01:08 PM

Ok! Glad i was able to help you! :thumbsup:

The log is clean! :flowers:

If i have helped you please consider making a donation using the "make a donation" button in my signature. My help is free, but please consider it to keep me fighting spyware for you and others! :trumpet: :inlove:

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

David




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