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Cannot access Rundll32.exe and other files


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#1 SPF

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Posted 28 October 2010 - 01:44 PM

A few days ago, my PC running Windows XP Pro, SP3 was hit with a virus, Bloodhound I believe. I used Malwarebytes to remove the infected files, but there are still lingering effects.

When I start up the machine (Dell Latitude E6500) I get the following error message: Program Files\Logitech\SetPoint\LU\LULnchr.exe - Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

I get the same message when I open Adobe Acrobat 9.0 only it points to the file located at Program Files\Common Files\Adobe\ARM\AdobeArm.exe

When I go to the Start menu and click on "Set Program Access and Defaults," I get the same error and it points to the file Rundll32.exe.

I also cannot open my windows firewall settings from the security center in Control Panel.

I reassociated the .exe file type with applications and that did not help.

I tried to run ComboFix as I have used it in the past, but I get numerous errors that Windows cannot open a number of files associated with ComboFix.

If anyone has any suggestions, that would be great.

Thanks.

Edited by SPF, 28 October 2010 - 03:01 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 Orange Blossom

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Posted 29 October 2010 - 10:21 AM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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