Based on what I've read, our PC is suffering with a variant of the Google Redirect Virus. And before I get cast off of this board right away, please note that I have posted to the Virus, Trojan, Spyware, and Malware Removal Logs
(VTS&MRL) board, which can be read here
Unfortunately, I'm having trouble getting past the Forum Guidelines section of the VTS&MRL board. To clarify, the aforementioned board requires its posters to go through a series of preliminary steps before you post the text files required for a diagnosis. Said preliminary steps are found under the Forum Guidelines
heading of the board and are found, specifically, under the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
In short, we can't get past Step 7 of the Preparation Guide, which leads me to the relevant questions:Are there script blocking utilities and/or settings in Windows XP which can block the dds.scr file from completing its intended task? In other words, is there a setting in XP that prevents said file from gathering the text files required by the VTS&MRL board?
Our PC is equipped with Windows XP Professional, Version 2002, Service Pack 3. We have visited the Win XP Update site and it indicates that we have all of the available updates.
We've been experiencing this issue for some time now, so I really appreciate any productive thoughts in this regard. Thanks for your time.