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Google redirect problem


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#1 LeongFM

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Posted 28 October 2010 - 07:52 AM

I'm having this Google redirect problem, where I always get redirected to other random sites as I click at a result on Google. I'm using Google Chrome, so most of the time I'll get warning with a red background saying that I'm entering some suspicious website with a malware threat. I'm on Windows XP Pro by the way.

I have spent 2 days looking for a solution, I have tried Combofix, Malwarebytes, SpyDoctor, almost everything but nothing seems to work. Sometimes it works, I would get redirected less often. Sometimes I won't get redirected, but sometimes I will. At times I would no longer be redirected, but upon restarting, it comes back again. It's not really a clean fix you see. What I really want is to permanently fix this problem. And even now I can't bring up the Task Manager by CRTL+ALT+DEL. And when I used Combofix, it says that I have a missing grpconv.exe file. Help me please, I would really appreciate it. :thumbsup:

Thanks in advance.

Edited by hamluis, 28 October 2010 - 08:56 AM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 boopme

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Posted 28 October 2010 - 01:10 PM

Hello, We will need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Please include your ComboFix log.

Let me know if that went well.
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#3 LeongFM

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Posted 29 October 2010 - 04:32 PM

I've followed the procedure and posted a new topic. Here's the link:

http://www.bleepingcomputer.com/forums/topic357266.html

#4 boopme

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Posted 29 October 2010 - 08:11 PM

You're welcome.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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