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HijackThis log


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#1 Ryangen

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Posted 27 October 2010 - 11:15 PM

[b]Below is the analysis report (which I have no idea how to read). Also I'm not sure why it says I have WIndows 2003. I'm operating Windows XP pro 64. Can someone help me with this??


Logfile of Advanced SystemCare 3 Security Analyzer
Scan saved at 8:57:18 PM, on 10/27/2010
Platform: Windows 2003 Server (WinNT 5.2)
MSIE: Internet Explorer v8.0 (8.0.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\SysWOW64\CTsvcCDA.exe
C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
C:\Program Files (x86)\AIM6\aim6.exe
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files (x86)\Belkin\F5D8053\Belkinwcui.exe
C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files (x86)\Creative\Shared Files\CTSched.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\SysWOW64\CTXFISPI.EXE
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files (x86)\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files (x86)\AIM6\aolsoftware.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Aim6] "C:\Program Files (x86)\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files (x86)\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files (x86)\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [CreativeTaskScheduler] "C:\Program Files (x86)\Creative\Shared Files\CTSched.exe" /logon
O4 - HKLM\..\Run: [Creative Software Update] "C:\Program Files (x86)\Creative\Shared Files\Software Update\AutoUpdate.exe" /Silent
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files (x86)\Fellowes\MediaFACE 5.0\SetHook.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1217863255984
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1217863490765
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.6.0_07) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1219295648181&h=42205f76484965e218cc4a3b19ea9aa6/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) - http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su2/ocx/15103/CTPID.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files (x86)\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Event Log (Eventlog) - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: HTTP SSL (HTTPFilter) - Unknown - C:\WINDOWS\System32\lsass.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown - C:\WINDOWS\system32\imapi.exe
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown - C:\WINDOWS\system32\msdtc.exe
O23 - Service: Net Logon (Netlogon) - Unknown - C:\WINDOWS\system32\lsass.exe
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown - C:\WINDOWS\system32\lsass.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown - C:\WINDOWS\system32\nvsvc64.exe
O23 - Service: Plug and Play (PlugPlay) - Unknown - C:\WINDOWS\system32\services.exe
O23 - Service: IPSEC Services (PolicyAgent) - Unknown - C:\WINDOWS\system32\lsass.exe
O23 - Service: Protected Storage (ProtectedStorage) - Unknown - C:\WINDOWS\system32\lsass.exe
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: Security Accounts Manager (SamSs) - Unknown - C:\WINDOWS\system32\lsass.exe
O23 - Service: Telnet (TlntSvr) - Unknown - C:\WINDOWS\system32\tlntsvr.exe
O23 - Service: Virtual Disk Service (vds) - Unknown - C:\WINDOWS\System32\vds.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
O23 - Service: Volume Shadow Copy (VSS) - Unknown - C:\WINDOWS\System32\vssvc.exe
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown - C:\WINDOWS\system32\wbem\wmiapsrv.exe

Edited by hamluis, 28 October 2010 - 06:09 AM.
Moved from XP forum to MRL ~ Hamluis.


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#2 etavares

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Posted 06 November 2010 - 10:12 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
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  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    drivers32 /all
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\system32\*.sys /90
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    CREATERESTOREPOINT

  • Click the Quick Scan button.
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  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new OTL log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


If I don't respond within 2 days, please feel free to PM me.
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#3 etavares

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Posted 11 November 2010 - 06:57 PM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.


If I don't respond within 2 days, please feel free to PM me.
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