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can't access windows update


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5 replies to this topic

#1 GrandpaAdrian

GrandpaAdrian

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Posted 27 October 2010 - 05:45 PM

this is the first time i've ever had to go for help, so i'm hoping i've given enough information to find the problem.

windows xp sp3, ie8 can't display windows update. tried the following
Norton symantic antivirus (updated), spybot, malwarebytes and ms live one care. various virus/spy identified, but not cleared.

Szutoga
virtumond
etc.
tried various fixes from varuious sites, but nothing seems to clear the problem.

occasionally a new tab opens, but doesn't go anywhere. also after about 20 mminutes, i get a run dll error


DDS (Ver_10-10-21.02) - NTFSx86
Run by Adams at 12:24:13.89 on Wed 10/27/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.120 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Sprint\Pantech\Sprint Mobile Broadband (Pantech)\PWIUtilityService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\Logitech\LComMgr\LVComSX.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\QuickCam10\COCIManager.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Adams\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.cnn.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070302
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: {E16DC1FE-7C34-43F2-B754-F3AD12DDF97C} - No File
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logitech\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam10\QuickCam10.exe" /hide
mRun: [LVCOMSX] "c:\program files\common files\logitech\lcommgr\LVComSX.exe"
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-100000000002}\SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palm\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2FF8D282-F78A-4A33-ABC2-49E72A341482} - hxxp://riteaid.storefront.com/images/global/activex/SFImageUpload1_10.CAB
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-4-8 185968]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-4-8 161392]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2004-8-10 14336]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-4-17 1706176]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101026.002\naveng.sys [2010-10-26 86064]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101026.002\navex15.sys [2010-10-26 1371184]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-1 135664]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-4-8 83568]
S3 cpuz132;cpuz132;\??\c:\docume~1\adams\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\adams\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
S3 esgiguard;esgiguard;\??\c:\program files\enigma software group\spyhunter\esgiguard.sys --> c:\program files\enigma software group\spyhunter\esgiguard.sys [?]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2009-12-17 18560]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-4-17 124608]

=============== Created Last 30 ================

2010-10-27 18:40:26 388608 ----a-w- c:\program files\HijackThis.exe
2010-10-25 22:28:03 -------- d-----w- c:\docume~1\adams\applic~1\Malwarebytes
2010-10-25 21:32:59 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-25 21:32:58 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-10-25 21:32:57 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-25 21:32:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-25 19:25:46 -------- d-----w- C:\spoolerlogs
2010-10-25 19:11:55 -------- d-----w- c:\docume~1\adams\locals~1\applic~1\{3317084B-93FF-4979-A9F4-6BE10EDA69F4}
2010-10-25 06:39:02 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-10-25 06:39:02 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-10-14 06:35:31 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-10-14 06:35:31 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-10-13 21:45:56 -------- d-----w- c:\program files\Enigma Software Group
2010-10-13 21:45:28 -------- d-----w- c:\windows\F545F05E5CD54FC9B02B94AFFB74B678.TMP
2010-10-13 05:41:13 -------- d-----w- C:\7d0969d0ee17230d91e76cacbab9
2010-10-13 02:00:11 -------- d-----w- C:\8acec8b1838b9db2a0388c
2010-10-13 01:56:25 -------- d-----w- c:\windows\pss
2010-10-08 02:33:29 0 ----a-w- c:\windows\Ldugofokeyibe.bin
2010-10-06 17:52:28 -------- d-----w- c:\docume~1\alluse~1\applic~1\McAfee Security Scan

==================== Find3M ====================

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2007-03-13 06:17:01 774144 ----a-w- c:\program files\RngInterstitial.dll

============= FINISH: 12:26:10.04 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 November 2010 - 04:15 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 November 2010 - 12:34 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 GrandpaAdrian

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Posted 08 November 2010 - 02:05 AM

thanks for looking Gringo, but my daughter lost patience with me and reformatted the drive, so i guess that ends that. too bad, i really wanted to know what was going on and start learning how to fix it.

#5 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 November 2010 - 02:23 AM

Hello

Just for your info - this is what was on the machine

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.

Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.

Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

so it was not a bad thing that the computer was formated :thumbup2:



and thank you for letting me know.


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 11 November 2010 - 12:35 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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