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XP will not boot in normal or safe mode--blank black screen


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#1 Wittknee1

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Posted 27 October 2010 - 02:13 PM

Yesterday I ran Malware Bytes and McAfee because I started to get random pop-ups when I normally do not. Both programs showed no problems. I also cleaned the disk space, which had not been done in a while. This morning, all icons were missing from the screen--it was just a blank black screen, so I shut down by pressing the power button. When I turned the laptop back on and I try to boot in Normal and Safe mode, it will not do so. With Normal mode, it goes to a blank black screen and does not even go to the "Windows Loading" screen. For Safe mode, it begins to list a bunch of drivers, etc, but it seems to get stuck with only half the screen filled with the list and will not move past that point.

I wish I could install HijackThis and run it as it has worked for me in the past, but I cannot even get my laptop to load.

I do not have an XP installation disc, but do have the Recovery Console on my boot up menu. I have tried running ChkDsk, FixMBR, FixBoot but to no avail.

Help!

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#2 cryptodan

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Posted 27 October 2010 - 02:26 PM

Can you do a CTRL+ALT+DEL and start a new task called explorer.exe?

#3 Wittknee1

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Posted 27 October 2010 - 02:28 PM

What screen do I use CTRL ALT DEL in? I am currently in the Recovery Console with C:\WINDOWS> waiting for a command.

#4 cryptodan

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Posted 27 October 2010 - 02:40 PM

Get out of recovery console.

#5 Wittknee1

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Posted 27 October 2010 - 02:47 PM

When I turn on the computer, it completes the Dell POST screen then goes to a screen that gives me the option of choosing the Recovery Console or Windows XP Media Edition.. or choose F8 to go to the advanced list. When am I suppose to push ctrl alt del?? It doesn't seem to be initiating anything from the POST screen or the screen after that.

#6 cryptodan

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Posted 27 October 2010 - 02:50 PM

Just boot the computer up normally.

#7 Wittknee1

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Posted 27 October 2010 - 02:55 PM

It does not boot up normally. I do not even get to the Windows Logo Splash screen. Instead, after the POST screen and after I select the normal mode, it simply goes blank--with no cursor or arrow, etc.

I'm sorry if I am frustrating you!

#8 cryptodan

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Posted 27 October 2010 - 02:58 PM

Well yeah your first post was confusing stating that you had no icons and taskbar. To me that means that you can login to windows.

Now go back into recovery mode then type in chkdsk /r and see what comes up.

#9 Wittknee1

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Posted 27 October 2010 - 03:11 PM

53% completed

#10 Wittknee1

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Posted 27 October 2010 - 03:12 PM

Thank You, again for helping

#11 cryptodan

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Posted 27 October 2010 - 03:18 PM

You are welcome.

#12 Wittknee1

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Posted 27 October 2010 - 03:34 PM

running chkdsk /r... it has made it up to 75% twice but each time it goes back down to 50%, which is where I am at again right now. It says it is "performing additional checking or recovery."

#13 cryptodan

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Posted 27 October 2010 - 03:38 PM

Keep it going.

#14 Wittknee1

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Posted 27 October 2010 - 03:43 PM

It seems to have been completed. It says it found and fixed one or more errors on the volume. What next?

#15 cryptodan

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Posted 27 October 2010 - 03:57 PM

Try rebooting.




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