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Can a virus make my monitor go black?


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#1 martinnh

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Posted 27 October 2010 - 01:53 PM

I have a Compaq Presario AMD 3000+ about 4 years old running on MS Windows XP Home Edition SP2.

Recently while on Firefox I got attacked by malware. Although Spotty was running plenty of stuff still loaded up. After this Winpatrol wouldn't work and neither would malwarebytes. After much effort I was able to get malwarebytes running and cleaned some things up. Ran again and more were present. Almost immediately upon startup my screen goes blank after about 1 second. The monitor is on but you only see black. If I boot the computer a few times usually I can get it to stay on. I also downloaded SuperAntiSpyware and it also found some trojans and malware.

Could these two problems be related? If so how do I remove the viruses? If they are not what do I do about the monitor and how to fix viruses.

Martin

Edited by hamluis, 27 October 2010 - 02:37 PM.
Merged topic/post from XP ~ Hamluis.


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#2 cryptodan

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Posted 27 October 2010 - 02:25 PM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic.

#3 martinnh

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Posted 30 October 2010 - 09:44 AM

I got the instructions and was able to back up my hard drive onto an external drive. however, now my monitor has gone black again. When I turn on the computer the monitor comes on for one second and then goes off. I bought another monitor to make sure that was not an issue. Still happening. What can I do to get the monitor on? Perhaps buy a graphics card?




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