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Infected with some kind of rootkit (I think)

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3 replies to this topic

#1 Froskefar


  • Members
  • 1 posts
  • Gender:Female
  • Location:Norway
  • Local time:02:23 AM

Posted 27 October 2010 - 01:58 PM

Hi. It all started when my moms computer started playing this weird, circus like music. I could not determine where it came from, so I guessed it was some kind of virus. She had AVG on her computer, but I decided to install a better one. So I went to avira.com but then I was redirected to another website. I did however get around this problem and installed the antivirus from Avira. The program did not detect anything at all, but I did some googling and it appears that the computer has some kind of a rootkit.

The computer has since then been slower and a lot of unknown processes has shown up. I have used programs like Sophos, Unhackme and Emisoft Anti-Malware to remove some of the problems, but they could not find it all. I hope some of you could take a look at these logs. I tried to produce a log using gmer, but the program freezed and did not respond to anything, the same did the computer. I tried this about 4 times, even in safe mode, but the same thing happens.

Thanks in advance.


DDS log:

DDS (Ver_10-10-21.02) - NTFSx86
Run by Ingjerd at 19:49:22,37 on 27.10.2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.47.1044.18.2013.1324 [GMT 2:00]

AV: ESET NOD32 Antivirus 4.2 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
AV: Emsisoft Anti-Malware *On-access scanning enabled* (Updated) {0F8591BB-342B-4493-91C3-4E948ED21255}

============== Running Processes ===============

C:\Programfiler\Emsisoft Anti-Malware\a2service.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Programfiler\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Documents and Settings\All Users\Programdata\EPSON\EPW!3 SSRP\E_S40ST7.EXE
C:\Documents and Settings\All Users\Programdata\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Programfiler\Fellesfiler\Microsoft Shared\VS7DEBUG\mdm.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Programfiler\ASUS\ASUS Live Update\ALU.exe
C:\Programfiler\ASUS\Power4 Gear\BatteryLife.exe
C:\Programfiler\Microsoft Office\Office12\GrooveMonitor.exe
C:\Programfiler\Fellesfiler\Java\Java Update\jusched.exe
C:\Programfiler\ESET\ESET NOD32 Antivirus\egui.exe
C:\Programfiler\Windows Desktop Search\WindowsSearch.exe
C:\Programfiler\Microsoft Office\Office12\ONENOTEM.EXE
C:\Documents and Settings\Ingjerd\Lokale innstillinger\Programdata\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ingjerd\Lokale innstillinger\Programdata\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ingjerd\Lokale innstillinger\Programdata\Google\Chrome\Application\chrome.exe
D:\Mine dokumenter\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.startsiden.no/
uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\programfiler\fellesfiler\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\programfiler\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\programfiler\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\programfiler\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Google Update] "c:\documents and settings\ingjerd\lokale innstillinger\programdata\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\programfiler\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\programfiler\superantispyware\SUPERAntiSpyware.exe
uRun: [Shield] c:\programfiler\acronis\privacyexpert\Shield.exe
mRun: [HDAudDeck] c:\programfiler\via\viaudioi\hdadeck\HDeck.exe 1
mRun: [ASUS Live Update] c:\programfiler\asus\asus live update\ALU.exe
mRun: [Power_Gear] c:\programfiler\asus\power4 gear\BatteryLife.exe 1
mRun: [ETDWare] c:\programfiler\elantech\ETDCtrl.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [GrooveMonitor] "c:\programfiler\microsoft office\office12\GrooveMonitor.exe"
mRun: [SunJavaUpdateSched] "c:\programfiler\fellesfiler\java\java update\jusched.exe"
mRun: [AmIcoSinglun] c:\programfiler\amicosinglun\AmIcoSinglun.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Adobe Reader Speed Launcher] "c:\programfiler\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\programfiler\fellesfiler\adobe\arm\1.0\AdobeARM.exe"
mRun: [egui] "c:\programfiler\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [ISTray] "c:\programfiler\spyware doctor\pctsTray.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\ingjerd\start-~1\progra~1\oppstart\onenot~1.lnk - c:\programfiler\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\start-~1\progra~1\oppstart\window~1.lnk - c:\programfiler\windows desktop search\WindowsSearch.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&ksporter til Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\programfiler\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - {2E071ADC-ADF8-4b4b-8ACB-EDC49E6D45A2} - c:\programfiler\acronis\privacyexpert\Blocker.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} - hxxp://support.asus.com/common/asusTek_sys_ctrl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1270564615515
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\programfiler\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\programfiler\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\programfiler\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 relog_ap

============= SERVICES / DRIVERS ===============

R1 a2injectiondriver;a2injectiondriver;c:\programfiler\emsisoft anti-malware\a2dix86.sys [2010-10-27 41928]
R1 a2util;a-squared Malware-IDS utility driver;c:\programfiler\emsisoft anti-malware\a2util32.sys [2010-10-27 11776]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2010-7-29 115008]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2010-8-3 95896]
R2 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\programfiler\emsisoft anti-malware\a2service.exe [2010-10-27 2806000]
R2 ekrn;ESET Service;c:\programfiler\eset\eset nod32 antivirus\ekrn.exe [2010-8-12 810144]
R3 a2acc;a2acc;c:\programfiler\emsisoft anti-malware\a2accx86.sys [2010-10-27 72808]
R3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [2009-3-30 129024]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows\system32\drivers\viahduaa.sys [2009-3-20 1057280]
S2 gupdate;Google Update Service (gupdate);c:\programfiler\google\update\GoogleUpdate.exe [2010-4-7 133104]
S3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.sys [2010-4-7 27136]
S3 bf5D9;bf5D9;c:\windows\system32\bf5D9.sys [2010-10-26 54624]
S3 esgiguard;esgiguard;\??\c:\programfiler\enigma software group\spyhunter\esgiguard.sys --> c:\programfiler\enigma software group\spyhunter\esgiguard.sys [?]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2010-10-27 16968]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\d35.tmp --> c:\windows\system32\D35.tmp [?]
S3 OMNUSB;Omnikey AG CardMan 2020 USB-smartkortleser;c:\windows\system32\drivers\sccmusbm.sys [2010-9-5 23936]
S3 RegKernelHelp;RegKernelHelp;\??\c:\programfiler\safe returner\regkernelhelp.sys --> c:\programfiler\safe returner\RegKernelHelp.sys [?]
S3 rkhdrv40;Rootkit Unhooker Driver; [x]

============== File Associations ===============

scrfile="%1" /S

=============== Created Last 30 ================

2010-10-27 04:21:26 -------- d-----w- c:\docume~1\alluse~1\progra~1\SafeReturner
2010-10-27 04:15:19 -------- d-----w- c:\programfiler\Emsisoft Anti-Malware
2010-10-27 02:54:41 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-10-27 02:54:04 -------- d-----w- c:\docume~1\alluse~1\progra~1\Hitman Pro
2010-10-27 02:54:02 -------- d-----w- c:\programfiler\Hitman Pro 3.5
2010-10-27 02:13:19 -------- d-----w- c:\programfiler\fellesfiler\PC Tools
2010-10-27 02:13:18 -------- d-----w- c:\programfiler\Spyware Doctor
2010-10-27 01:51:11 9216 ----a-w- c:\windows\system32\ffnd.exe
2010-10-27 01:38:25 -------- d-----w- c:\docume~1\ingjerd\progra~1\FreeFixer
2010-10-27 01:38:24 -------- d-----w- c:\docume~1\ingjerd\lokale~1\progra~1\FreeFixer
2010-10-27 01:38:19 -------- d-----w- c:\programfiler\FreeFixer
2010-10-27 01:23:14 81984 ----a-w- c:\windows\system32\drivers\psh_drv.sys
2010-10-27 01:22:26 -------- d-----w- c:\programfiler\fellesfiler\Acronis
2010-10-27 00:23:34 -------- d-----w- c:\documents and settings\ingjerd\DoctorWeb
2010-10-26 23:57:05 -------- d-----w- c:\docume~1\ingjerd\progra~1\TrojanHunter
2010-10-26 23:30:03 -------- d-----w- c:\programfiler\TrojanHunter 5.3
2010-10-26 23:14:28 -------- d-----w- c:\programfiler\Trend Micro
2010-10-26 22:13:12 74752 ----a-w- c:\windows\system32\drivers\pxrts.sys
2010-10-26 21:53:54 -------- d-----w- c:\windows\9EFA732347A048E28F7735DB5EED500A.TMP
2010-10-26 18:49:14 -------- d-----w- C:\Backreg
2010-10-26 18:21:34 2 --shatr- c:\windows\winstart.bat
2010-10-26 18:20:52 -------- d-----w- c:\programfiler\UnHackMe
2010-10-26 17:39:55 -------- d-----w- c:\docume~1\ingjerd\lokale~1\progra~1\ESET
2010-10-26 17:33:51 -------- d-----w- c:\programfiler\ESET
2010-10-26 16:44:27 -------- d-----w- c:\docume~1\alluse~1\progra~1\SUPERAntiSpyware.com
2010-10-26 16:05:50 -------- d-----w- c:\docume~1\alluse~1\progra~1\SecTaskMan
2010-10-26 15:09:46 -------- d-----w- c:\docume~1\ingjerd\progra~1\Malwarebytes
2010-10-26 15:09:36 -------- d-----w- c:\docume~1\alluse~1\progra~1\Malwarebytes
2010-10-26 15:09:35 -------- d-----w- c:\programfiler\Malwarebytes' Anti-Malware
2010-10-26 03:38:54 54624 ----a-w- c:\windows\system32\bf5D9.sys
2010-10-26 03:06:26 -------- d-sha-r- C:\cmdcons
2010-10-26 03:04:42 79872 ----a-w- c:\windows\MBR.exe
2010-10-26 03:04:40 256512 ----a-w- c:\windows\PEV.exe
2010-10-26 03:04:37 98816 ----a-w- c:\windows\sed.exe
2010-10-26 03:04:37 161792 ----a-w- c:\windows\SWREG.exe
2010-10-26 02:40:05 161296 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2010-10-26 00:10:18 -------- d-----w- c:\programfiler\Sophos
2010-10-26 00:02:10 -------- d-----w- c:\programfiler\Spybot - Search & Destroy
2010-10-26 00:02:10 -------- d-----w- c:\docume~1\alluse~1\progra~1\Spybot - Search & Destroy
2010-10-25 23:51:36 -------- d-----w- c:\windows\pss
2010-10-25 23:46:04 -------- d-----w- c:\docume~1\alluse~1\progra~1\Avira
2010-10-25 19:27:38 -------- d-----w- c:\programfiler\VideoLAN
2010-10-25 16:27:22 -------- d-----w- c:\docume~1\ingjerd\progra~1\Azureus

==================== Find3M ====================

2010-09-18 10:23:42 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:39 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:39 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:39 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:52:44 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:52:41 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:52:41 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:52:54 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-09-01 07:57:50 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:04:12 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:55:04 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-27 01:43:50 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-26 15:23:34 644400 ----a-w- c:\windows\system32\mscomct2.ocx
2010-08-23 16:13:25 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:19 590848 ----a-w- c:\windows\system32\rpcrt4.dll

============= FINISH: 19:50:21,79 ===============

Attached Files

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#2 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:23 PM

Posted 05 November 2010 - 07:42 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop


    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".

information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr


    Bleepin Gringo

  • Malware Response Team
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  • Location:Puerto rico
  • Local time:09:23 PM

Posted 08 November 2010 - 12:35 AM


three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr


    Bleepin Gringo

  • Malware Response Team
  • 136,773 posts
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:23 PM

Posted 11 November 2010 - 12:34 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.

With Regards,
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

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