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Think Point Removed

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4 replies to this topic

#1 connie2101


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Posted 27 October 2010 - 11:46 AM

I have removed Think Point from my computer using your instructions. The scan has finished found the problems and I have removed them. Now I have a Resident Shield Alert that popped up and I don't know if it's really MS or not. It says Potentially unwanted Program!
File name is c:\Documents and Settings\HP_Administrator\Application Data\hotfix.exe
Threat name: Adware Generic4.ATVO
Detected on open.
So I clicked on show details and it says:
Process name: C:\Program Files\Malwarebytes'Anti-Malware'\mbam.exe
Process ID: 4948

I don't know if it is your program blocking something or something trying to block your program, so I don't know what action to pick. Please help!

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#2 boopme


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Posted 27 October 2010 - 02:48 PM

Hello are you saying MSFT Security or AVG is showing you these,Resident Shiled alert?

Edited by boopme, 27 October 2010 - 07:07 PM.

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#3 Don't do it

Don't do it

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Posted 27 October 2010 - 05:18 PM

For any of you reading instructions for removing ThinkPoint(fake) virus software, please understand the following:

Most of the instructions walk you though the steps for removing software. However, they also ultimately have you download ANOTHER set of software to "protect" or continue the removal process. DO NOT fall for this trick. You do not need to install any software on you computer or download any registry files, etc.(assuming you already have anti-virus software installed) The best way to get rid of this garbage and avoid having to pay for virus removal software is to perform a System Restore. This can be done by clicking on Start/All Programs/System Recovery from XP. Through Alta Vista, from Start and typing System Restore.

This system will recommend a date\point before the ThinkPoint(fake) software was installed. Follow the basic prompts get this nuisance removed.

Also: to avoid the problem of it not letting you get to your desktop, try to log on as a different user so the services don't start up. At that point, you can run the system restore by providing the admin password.

Keep in mind: This software was created by the companies that "claim" to have instructions for removing it in order to sell you their software.


Don't do it!

#4 Animal


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Posted 27 October 2010 - 06:36 PM

So let me get this straight? You're saying that these instructions to remove ThinkPoint, is an attempt to sell you something?

The owner of this site has never created a guide for ANY malware removal process that comes at a price. Every tool or application we recommend and use is free and the help we offer does not come at a price. This site is designed to allow the average computer user to deal with malware issues and seek assistance free of charge. To suggest otherwise is misinformation.

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#5 Grinler


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Posted 27 October 2010 - 07:19 PM

No offense, Don't Do it, but what you say is a load of BS :thumbsup:

You obviously have not installed this infection.

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