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Can't access auto updates and power options menu


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#1 dsills

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Posted 27 October 2010 - 11:02 AM

Auto updates menu and power options menus won't let me change settings

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#2 dc3

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Posted 27 October 2010 - 11:46 AM

Try this.

Go to Start> Run, and type in cmd. When the next page opens either copy and paste or type in the following command... powercfg /RestoreDefaultPolicies and then click on OK. If you type this in, please notice the space between powercfg and the /Restore...

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#3 dsills

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Posted 27 October 2010 - 12:33 PM

Thanks dc3, powerconfig fixed the power problem but not the auto update problem

#4 cryptodan

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Posted 27 October 2010 - 02:19 PM

Auto update as in Windows Updates?

#5 dsills

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Posted 27 October 2010 - 02:53 PM

Yes, When I open automatic updates I can't change the setting. The choices are all blocked.

#6 cryptodan

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Posted 27 October 2010 - 02:57 PM

Are you using an account with administrative access?

#7 dsills

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Posted 27 October 2010 - 03:16 PM

yes I am the administrator

#8 cryptodan

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Posted 27 October 2010 - 03:19 PM

You might be infected with something, but before we go that route can you create another user and give them admin rights see if you can access WIndows Update Options.

#9 dsills

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Posted 27 October 2010 - 03:22 PM

Not infected. My problem is that I can't change the options after I open Windows Update Options.

#10 cryptodan

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Posted 27 October 2010 - 03:35 PM

How do you know that you are not infected, infections can do things to computers like you are experiencing. Have you created another user account?

#11 dsills

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Posted 27 October 2010 - 03:46 PM

I ran double anti-spy and malware-bytes the other user that was created has the same problem

#12 cryptodan

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Posted 27 October 2010 - 03:58 PM

Do you have access to a Windows XP Installation CD?

#13 dsills

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Posted 27 October 2010 - 04:00 PM

Yes

#14 cryptodan

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Posted 27 October 2010 - 04:02 PM

Bring up Command Prompt via Start then Run and type in cmd

type in sfc /scannow and notice the space between the c and the /.




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