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Malware /Rootkit - unable to remove


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17 replies to this topic

#1 rcjjtae

rcjjtae

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  • Local time:02:23 PM

Posted 26 October 2010 - 08:35 PM

I have gone through the Prep guide for help and malware removal. I have the DDS logs but tried to rin the gmer exe and it locks the PC. It gets part way through the scan and locks up. A blank screen and box message "Security startup failed" appears. Only way out is to power off and reboot. Issues are slow IE, unable to use Norton Internet security and Malwarebytes. Reloaded both and have run scans from normal and safe mode but finds nothing. Also stopped MS updates but restarted that. Look to try and remove if possible. Next step is re-image. Can help?


Log from DDS

DDS (Ver_10-10-21.02) - NTFSx86
Run by cliff at 20:36:17.68 on Tue 10/26/2010
Internet Explorer: 7.0.6002.18005
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2942.1561 [GMT -4:00]

SP: MalwareRemovalBot *disabled* (Updated) {06254B9B-311D-4A4C-8F40-49DA0AA1D264}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\EssentialFax\essfaxcontrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\OpenDNS Updater\OpenDNSUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Password Safe\pwsafe.exe
C:\Windows\system32\schtasks.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\hp\kbd\kbd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\cliff\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.1.0.37\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.1.0.37\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.1.0.37\coIEPlg.dll
TB: @c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [Power2GoExpress]
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [OpenDNS Updater] "c:\program files\opendns updater\OpenDNSUpdater.exe" /autostart
uRun: [HPADVISOR] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe view=DOCKVIEW,SYSTRAY
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [HP Health Check Scheduler] [ProgramFilesFolder]Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe"
mRun: [<NO NAME>]
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [OpenDNS Update] "c:\program files\opendns updater\OpenDNS Updater.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Essential Fax Print Controller] "c:\program files\essentialfax\essfaxcontrol.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\cliff\appdata\roaming\micros~1\windows\startm~1\programs\startup\passwo~1.lnk - c:\program files\password safe\pwsafe.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish picture mover\SnapfishMediaDetector.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snmplo~1.lnk - c:\windows\installer\{1e5b631e-4c91-43c6-80e7-926db3d01ca5}\NewShortcut4.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} - hxxp://www-cdn.freerealms.com/gamedata/plugins/1.0.3.93/FreeRealmsInstaller.cab?v=1047
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} - hxxp://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {E2777073-7B3F-427E-9E53-99430B3E5CBE} = 208.67.222.222,208.67.220.220

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1201000.025\SymDS.sys [2010-10-25 339504]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1201000.025\SymEFA.sys [2010-10-25 666672]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20101001.001_c3d\BHDrvx86.sys [2010-10-2 692272]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20101025.001\IDSvix86.sys [2010-10-19 353840]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1201000.025\Ironx86.sys [2010-10-25 134704]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1201000.025\symtdiv.sys [2010-10-25 331312]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.1.0.37\ccSvcHst.exe [2010-10-25 126904]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-25 102448]
R3 HCW85BDA;Hauppauge WinTV 885 Video Capture;c:\windows\system32\drivers\HCW85BDA.sys [2007-11-10 1129344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-30 135664]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-3-10 21504]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-10-16 38224]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-10-26 23:08:05 -------- d-----w- c:\program files\MSN Toolbar
2010-10-26 22:52:29 1696256 ----a-w- c:\windows\system32\gameux.dll
2010-10-26 22:52:26 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-10-26 22:52:25 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-10-25 11:46:03 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-10-25 11:46:03 -------- d-----w- c:\program files\Symantec
2010-10-25 11:45:52 666672 ----a-r- c:\windows\system32\drivers\nis\1201000.025\SymEFA.sys
2010-10-25 11:45:52 50096 ----a-r- c:\windows\system32\drivers\nis\1201000.025\srtspx.sys
2010-10-25 11:45:52 489008 ----a-r- c:\windows\system32\drivers\nis\1201000.025\srtsp.sys
2010-10-25 11:45:52 339504 ----a-r- c:\windows\system32\drivers\nis\1201000.025\SymDS.sys
2010-10-25 11:45:52 331312 ----a-r- c:\windows\system32\drivers\nis\1201000.025\symtdiv.sys
2010-10-25 11:45:52 294448 ----a-r- c:\windows\system32\drivers\nis\1201000.025\symnets.sys
2010-10-25 11:45:52 134704 ----a-r- c:\windows\system32\drivers\nis\1201000.025\Ironx86.sys
2010-10-25 11:45:46 -------- d-----w- c:\program files\Norton Internet Security
2010-10-23 16:10:45 -------- d-----w- c:\program files\iPod(145)
2010-10-23 16:10:44 -------- d-----w- c:\program files\iTunes(146)
2010-10-23 16:05:19 -------- d-----w- c:\program files\Bonjour(4)
2010-10-17 01:05:05 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-17 01:05:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-17 01:05:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-16 18:47:00 -------- dc----w- c:\progra~2\{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-10-13 22:27:59 531968 ----a-w- c:\windows\system32\comctl32.dll
2010-10-11 17:27:57 -------- d-----w- c:\windows\system32\drivers\nis\1201000.025
2010-10-11 17:27:57 -------- d-----w- c:\windows\system32\drivers\NIS
2010-10-11 16:18:40 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2010-10-11 16:18:39 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-10-11 16:18:06 -------- d-----w- c:\windows\system32\drivers\nbrtwizard\0301000.00B
2010-10-11 16:18:06 -------- d-----w- c:\windows\system32\drivers\NBRTWizard
2010-10-11 16:18:04 -------- d-----w- c:\program files\Norton Bootable Recovery Tool Wizard
2010-10-11 15:36:02 -------- d-----w- c:\users\cliff\appdata\local\NPE
2010-10-11 02:26:08 -------- d-----w- c:\windows\system32\drivers\nss\0207030.022
2010-10-11 02:26:08 -------- d-----w- c:\windows\system32\drivers\NSS
2010-10-11 02:26:08 -------- d-----w- c:\program files\Norton Security Scan
2010-10-08 22:59:15 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-09-29 04:32:09 2048 ----a-w- c:\windows\system32\tzres.dll

==================== Find3M ====================

2010-09-15 08:50:37 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-13 13:56:41 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-09-08 17:23:42 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-08 17:07:35 834048 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 15:23:27 389632 ----a-w- c:\windows\system32\html.iec
2010-09-06 16:20:29 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-09-06 16:19:06 17920 ----a-w- c:\windows\system32\netevent.dll
2010-08-31 15:46:37 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-08-31 15:46:37 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-08-31 13:27:38 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-08-26 16:37:45 157184 ----a-w- c:\windows\system32\t2embed.dll
2010-08-26 16:33:06 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2010-08-26 16:33:04 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2010-08-26 16:33:04 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2010-08-26 16:33:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2010-08-20 16:05:07 867328 ----a-w- c:\windows\system32\wmpmde.dll
2010-08-17 14:11:37 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-10 15:53:15 274944 ----a-w- c:\windows\system32\schannel.dll

============= FINISH: 20:36:32.61 ===============
Attached File  Attach.txt   15.24KB   0 downloads

Update with GMER log and MBAM logAttached File  mbam-log-2010-10-31 (05-29-47).txt   913bytes   1 downloadsAttached File  ARK.log   10.98KB   1 downloads

EDIT: Posts merged ~BP

Edited by Budapest, 31 October 2010 - 05:50 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 November 2010 - 01:25 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 rcjjtae

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Posted 07 November 2010 - 04:08 PM

Thanks, just saw your post. I'll respond shorty afte folliwng your instructions..



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 07 November 2010 - 04:23 PM

Ok I will be around all night


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 rcjjtae

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Posted 07 November 2010 - 04:47 PM

Unable to connect to rkunhooker site to download the exe
http://www.rootkit.com/vault/DiabloNova/RKUnhookerLE.EXE

browser unable to connect

attached other two files



DDS (Ver_10-11-08.01) - NTFSx86
Run by cliff at 16:29:16.06 on Sun 11/07/2010
Internet Explorer: 7.0.6002.18005
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2942.1637 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\taskeng.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\rundll32.exe
C:\Program Files\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\EssentialFax\essfaxcontrol.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\OpenDNS Updater\OpenDNSUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
C:\Program Files\Password Safe\pwsafe.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\schtasks.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\cliff\Desktop\Defogger.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\cliff\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.1.0.37\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.1.0.37\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5805.1910\swg.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.1.0.37\coIEPlg.dll
TB: @c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\6.3.2348.0\npwinext.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [OpenDNS Updater] "c:\program files\opendns updater\OpenDNSUpdater.exe" /autostart
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe"
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Essential Fax Print Controller] "c:\program files\essentialfax\essfaxcontrol.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\cliff\appdata\roaming\micros~1\windows\startm~1\programs\startup\passwo~1.lnk - c:\program files\password safe\pwsafe.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snapfi~1.lnk - c:\program files\snapfish picture mover\SnapfishMediaDetector.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snmplo~1.lnk - c:\windows\installer\{1e5b631e-4c91-43c6-80e7-926db3d01ca5}\NewShortcut4.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\wpclsp.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} - hxxp://www-cdn.freerealms.com/gamedata/plugins/1.0.3.93/FreeRealmsInstaller.cab?v=1047
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} - hxxp://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {E2777073-7B3F-427E-9E53-99430B3E5CBE} = 208.67.222.222,208.67.220.220

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1201000.025\SymDS.sys [2010-10-25 339504]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1201000.025\SymEFA.sys [2010-10-25 666672]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20101029.001\BHDrvx86.sys [2010-11-2 692272]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20101104.004\IDSvix86.sys [2010-10-19 353840]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1201000.025\Ironx86.sys [2010-10-25 134704]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\nis\1201000.025\symtdiv.sys [2010-10-25 331312]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.1.0.37\ccSvcHst.exe [2010-10-25 126904]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-25 102448]
R3 HCW85BDA;Hauppauge WinTV 885 Video Capture;c:\windows\system32\drivers\HCW85BDA.sys [2007-11-10 1129344]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-30 135664]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-3-10 21504]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-10-31 15:33:27 -------- d-sh--w- C:\$RECYCLE.BIN
2010-10-31 14:48:56 98816 ----a-w- c:\windows\sed.exe
2010-10-31 14:48:56 85504 ----a-w- c:\windows\MBR.exe
2010-10-31 14:48:56 256512 ----a-w- c:\windows\PEV.exe
2010-10-31 14:48:56 161792 ----a-w- c:\windows\SWREG.exe
2010-10-27 22:48:04 -------- d-----w- c:\progra~2\McAfee Security Scan
2010-10-27 22:48:03 -------- d-----w- c:\program files\McAfee Security Scan
2010-10-26 23:08:05 -------- d-----w- c:\program files\MSN Toolbar
2010-10-26 22:52:29 1696256 ----a-w- c:\windows\system32\gameux.dll
2010-10-26 22:52:26 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-10-26 22:52:25 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-10-25 11:46:03 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-10-25 11:46:03 -------- d-----w- c:\program files\Symantec
2010-10-25 11:45:52 666672 ----a-r- c:\windows\system32\drivers\nis\1201000.025\SymEFA.sys
2010-10-25 11:45:52 50096 ----a-r- c:\windows\system32\drivers\nis\1201000.025\srtspx.sys
2010-10-25 11:45:52 489008 ----a-r- c:\windows\system32\drivers\nis\1201000.025\srtsp.sys
2010-10-25 11:45:52 339504 ----a-r- c:\windows\system32\drivers\nis\1201000.025\SymDS.sys
2010-10-25 11:45:52 331312 ----a-r- c:\windows\system32\drivers\nis\1201000.025\symtdiv.sys
2010-10-25 11:45:52 294448 ----a-r- c:\windows\system32\drivers\nis\1201000.025\symnets.sys
2010-10-25 11:45:52 134704 ----a-r- c:\windows\system32\drivers\nis\1201000.025\Ironx86.sys
2010-10-25 11:45:46 -------- d-----w- c:\program files\Norton Internet Security
2010-10-23 16:10:45 -------- d-----w- c:\program files\iPod(145)
2010-10-23 16:10:44 -------- d-----w- c:\program files\iTunes(146)
2010-10-23 16:05:19 -------- d-----w- c:\program files\Bonjour(4)
2010-10-17 01:05:05 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-17 01:05:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-17 01:05:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-16 18:47:00 -------- dc----w- c:\progra~2\{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-10-13 22:27:59 531968 ----a-w- c:\windows\system32\comctl32.dll
2010-10-11 17:27:57 -------- d-----w- c:\windows\system32\drivers\nis\1201000.025
2010-10-11 17:27:57 -------- d-----w- c:\windows\system32\drivers\NIS
2010-10-11 16:18:40 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2010-10-11 16:18:39 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-10-11 16:18:06 -------- d-----w- c:\windows\system32\drivers\nbrtwizard\0301000.00B
2010-10-11 16:18:06 -------- d-----w- c:\windows\system32\drivers\NBRTWizard
2010-10-11 16:18:04 -------- d-----w- c:\program files\Norton Bootable Recovery Tool Wizard
2010-10-11 15:36:02 -------- d-----w- c:\users\cliff\appdata\local\NPE
2010-10-11 02:26:08 -------- d-----w- c:\windows\system32\drivers\nss\0207030.022
2010-10-11 02:26:08 -------- d-----w- c:\windows\system32\drivers\NSS
2010-10-11 02:26:08 -------- d-----w- c:\program files\Norton Security Scan
2010-10-08 22:59:15 221568 ------w- c:\windows\system32\MpSigStub.exe

==================== Find3M ====================

2010-09-15 08:50:37 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-13 13:56:41 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-09-08 17:23:42 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-08 17:07:35 834048 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 15:23:27 389632 ----a-w- c:\windows\system32\html.iec
2010-09-06 16:20:29 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-09-06 16:19:06 17920 ----a-w- c:\windows\system32\netevent.dll
2010-08-31 15:46:37 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-08-31 15:46:37 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-08-31 13:27:38 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-08-26 16:37:45 157184 ----a-w- c:\windows\system32\t2embed.dll
2010-08-26 16:33:06 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2010-08-26 16:33:04 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2010-08-26 16:33:04 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2010-08-26 16:33:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2010-08-20 16:05:07 867328 ----a-w- c:\windows\system32\wmpmde.dll
2010-08-17 14:11:37 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-10 15:53:15 274944 ----a-w- c:\windows\system32\schannel.dll

============= FINISH: 16:30:00.80 ===============

Attached Files


Edited by gringo_pr, 07 November 2010 - 04:52 PM.


#6 gringo_pr

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Posted 07 November 2010 - 04:53 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 rcjjtae

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Posted 07 November 2010 - 05:59 PM

Ok downloaded combofix and started. After scanning for infected files message received a windows message that command procesing had stopped. Had to restart combofix and at scanning blue screen. On restart chkdsk ran but had to do a restore to get back up. downloaed again and reran combofix and now it has been at scanning message for a bout 20 mins



#8 rcjjtae

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Posted 07 November 2010 - 06:56 PM

Ok. Combofix ran successful. So far so good. Rebooted ok. Log attached

Attached Files



#9 gringo_pr

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Posted 07 November 2010 - 07:32 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

ava™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1


and click on remove

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 rcjjtae

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Posted 07 November 2010 - 09:48 PM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:40:51 PM, on 11/7/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\wpcumi.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\EssentialFax\essfaxcontrol.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\OpenDNS Updater\OpenDNSUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
C:\Program Files\Password Safe\pwsafe.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\mswinext.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe
C:\hp\kbd\kbd.exe
C:\Users\cliff\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.1.0.37\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.1.0.37\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.1.0.37\coIEPlg.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\6.3.2348.0\npwinext.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Essential Fax Print Controller] "C:\Program Files\EssentialFax\essfaxcontrol.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [OpenDNS Updater] "C:\Program Files\OpenDNS Updater\OpenDNSUpdater.exe" /autostart
O4 - Startup: Password Safe.lnk = C:\Program Files\Password Safe\pwsafe.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
O4 - Global Startup: SNMP Logging Client.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} (SonyOnlineInstallerX) - http://www-cdn.freerealms.com/gamedata/plugins/1.0.3.93/FreeRealmsInstaller.cab?v=1047
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro.cce.hp.com/ChatEntry/downloads/sysinfo.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsVista.cab
O16 - DPF: {924B4927-D3BA-41EA-9F7E-8A89194AB3AC} (P3DActiveX Control) - http://panda-plugin.disney.go.com/plugin/win32/p3dactivex.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E2777073-7B3F-427E-9E53-99430B3E5CBE}: NameServer = 208.67.222.222,208.67.220.220
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.1.0.37\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12090 bytes


Attached Files



#11 gringo_pr

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Posted 07 November 2010 - 10:07 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
      O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
      O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
      O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
      O4 - Global Startup: Snapfish Media Detector.lnk = C:\Program Files\Snapfish Picture Mover\SnapfishMediaDetector.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#12 rcjjtae

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Posted 08 November 2010 - 07:50 AM

New problem. After reload blue screen on reboot and can only get to safe mode. Have ot been able to get a clean reboot. Shoul I run these from safemode?

#13 rcjjtae

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Posted 08 November 2010 - 10:19 AM

After some research on the IRQ blue screen I'm going to see if I can do a full update all the drivers and see if that corrects the issue.

#14 gringo_pr

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Posted 08 November 2010 - 02:01 PM

Hello

Ok let me know and at what stage did this started


Gringo
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#15 rcjjtae

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Posted 08 November 2010 - 07:13 PM

This has actually been one of the symptoms. Im most cases it would require a system restore. howver after the Combo fix run last night I did several restarts with no issues. Then I did the MBAM scan and the hijack this log and powered the machine off. i have not been able to get it restarted since. Running a boot diagnostic utility as we speak and so far no hardware issues.






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