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Win-Tools Easy Installer pain


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61 replies to this topic

#1 mp24

mp24

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Posted 13 October 2004 - 06:01 PM

mpwagner10@msn.com

I can not remove Win-Tools Easy Installer (by Websearch) from the Control Panel Add/Remove program; also cannot remove any of the files from my C-drive. Please Help!

Logfile of HijackThis v1.98.2
Scan saved at 3:59:48 PM, on 10/13/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\WINDOWS\system32\pakiwi.exe
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: MyQuickSearch Search Assistant BHO - {04011C11-2F3B-44ed-977C-270CA669C6B2} - C:\Program Files\MyQuickSearch\SrchAstt\1.bin\MQSSRCAS.DLL
O2 - BHO: mqsBar BHO - {0E677221-E309-4341-81BD-3CC3018BF5B3} - C:\Program Files\MyQuickSearch\bar\1.bin\MQSBAR.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Quick Search - {0E677229-E309-4341-81BD-3CC3018BF5B3} - C:\Program Files\MyQuickSearch\bar\1.bin\MQSBAR.DLL
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [WebSavingsFromEbates0] "C:\Program Files\WebSavings_from_Ebates\WebSavingsFromEbates0.exe"
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe -r
O4 - HKLM\..\RunServices: [Configuration Loader] postfix.exe
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwia.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095365122670
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} - http://www.jraun.com/activex/src/KeyActivexTest.ocx
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

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#2 penmore

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Posted 14 October 2004 - 02:47 AM

Hi mp24,

I'll be reviewing your log and helping you through the fixes.

I will get back to you later today.

#3 mp24

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Posted 14 October 2004 - 07:51 PM

Looking forward to your assistance!!!

#4 Papakid

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Posted 15 October 2004 - 09:55 AM

Hi mp24,

My apologies for the delay--we've had some scheduling and other difficulties in getting an answer out to you. Give me just a few more minutes and I'll get you started on getting fixed up.

The thing about people

is they change

when they walk away.--Mipso


#5 Papakid

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Posted 15 October 2004 - 11:48 AM

Hi mp24,

You have the version of Win Tools that needs to have the sevice stopped before it can be removed plus some other malware that needs to be dealt with.

Please carry out the following steps in the order I have given them.

Please download LSP-Fix from the following link but don't run it just yet:LSP-Fix Download Link


Reboot your computer into Safe Mode

Click on Start, then Run, and type services.msc and press the OK button.

Scroll down till you see the service named WinTools for IE Service.

Double-click on the service name and change the Startup Type to Disable and then stop the service by clicking on the Stop button.

Exit the services window.

Press control-alt-delete and end the following processes if found by clicking once on them and then clicking the End Process button:

WToolsA.exe
WToolsS.exe <--This should be the one causing the problem.
WSup.exe

Exit the Task Manager

Check the Add/Remove Programs Control Panel. If there is an uninstaller for Wintools, try running it now. Also uninstall any of the following if found:

WebSearch Toolbar
WebSearch Tools
Search Assistant

Also any programs with names similar to these:

WebSavingsFromEbates
MyQuickSearch
P2P Networking

Open LSPFix.

Check I know what I'm doing.
Select all listed entries for lspak.dll and only dll's of that name.
Click the right-pointing arrow.

Click Finished

Refer here for a tutorial on using LSPFix--read this before booting into safe mode and you may want to print it out beforehand:
http://www.bleepingcomputer.com/tutorials/using-lsp-fix-to-remove-spyware/

Run HijackThis.

Click on the Scan button and when complete
Put a check beside all of the items listed below:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekerbar.com/ie.aspx?tb_id=50154
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: MyQuickSearch Search Assistant BHO - {04011C11-2F3B-44ed-977C-270CA669C6B2} - C:\Program Files\MyQuickSearch\SrchAstt\1.bin\MQSSRCAS.DLL
O2 - BHO: mqsBar BHO - {0E677221-E309-4341-81BD-3CC3018BF5B3} - C:\Program Files\MyQuickSearch\bar\1.bin\MQSBAR.DLL
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: My &Quick Search - {0E677229-E309-4341-81BD-3CC3018BF5B3} - C:\Program Files\MyQuickSearch\bar\1.bin\MQSBAR.DLL
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKLM\..\Run: [WebSavingsFromEbates0] "C:\Program Files\WebSavings_from_Ebates\WebSavingsFromEbates0.exe"
O4 - HKLM\..\RunServices: [MOSearch] C:\PROGRA~1\COMMON~1\System\MOSearch\Bin\mosearch.exe
This is a resource hog that can be disabled through MSCONFIG if not then see this LINK
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE Resource hog that launches common MS Office components to help speed up the launch of Office programs. There are doubts that there is any difference with it loaded.
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} - http://www.jraun.com/activex/src/KeyActivexTest.ocx
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

Close all open Explorer windows and browsers
Click on the "Fix Checked" button then close HijackThis.

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Now use Windows Explorer/My Computer to delete the following directories\folders:

C:\Program Files\Common Files\WinTools
C:\Program Files\Toolbar
C:\Program Files\MyQuickSearch
C:\Program Files\WebSavings_from_Ebates
C:\WINDOWS\System32\P2P Networking

And delete this file:

C:\WINDOWS\mmgsvc.exe

REBOOT back into normal mode.

I need to confirm the validity of a file that is in your HijackThis log. Please do a search for SysTray.Exe by going to START>Search and search all files and folders on the hard drive. Post back with the file path of any instances of SysTray.Exe that are found. In XP the only legitimate file path should be

C:\WINDOWS\system32\systray.exe

Run Hijackthis and post a new log here together with the other information I have asked for.

The thing about people

is they change

when they walk away.--Mipso


#6 mp24

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Posted 15 October 2004 - 02:14 PM

I now get a message that I've used a specific configuration and need to restart which I did and then get the same message. Should I click the do not show me this message box? Also, should I check the Normal Startup from the System Configuration utility?

I completed all of the steps that you gave me although I did not see all files to delete.

My search on SysTray:
systray.exe in C:\WINDOWS\SYSTEM32
SYSTRAY.EXE-345DCC1C.pf in C:\WINDOWS\Prefetch
systray.exe in C:\WINDOWS\OPTIONS\iNSTALL\WIN_17.CAB

New hijack log file:

Logfile of HijackThis v1.98.2
Scan saved at 12:11:44 PM, on 10/15/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\pakiwi.exe
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\PAULWA~1\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\SYSTEM32\notepad.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe -r
O4 - HKLM\..\RunServices: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwia.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095365122670
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab

How does this look to you????

#7 Papakid

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Posted 15 October 2004 - 11:19 PM

Looks better, mp24.

But there is more that needs to be done.:thumbsup:

Yes you should you should set the MS Configuration Utility (MSCONFIG) for normal startup, reboot and then post another HJT log. There may be malware in the registry that needs to be removed with HijackThis, but it doesn't "see" disabled startups in Selective Mode. So we need to see a new log before you go any further.

Did you use MSCONFIG to disable the services or did you use Management Console by typing services.msc into the Run box?

Something else I need to ask you about before you post another log. Where you ran HijackThis from changed from your first log to the second.

C:\Program Files\hijackthis\HijackThis.exe
C:\DOCUME~1\PAULWA~1\LOCALS~1\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

This second line ususally appears if you run hijakthis without unzipping it. When you fix items with HijackThis, it is essential that you open the unzipped HijackThis.exe for the backups to work properly. Did you open the HijackThis..zip folder and then HijackThis.exe when you fixed the entries in HijackThis?

The Systray.exe file looks legit but we may have to revisit the cab file.

I also notice that you have two antivirus products set to start at the same time. I would strongly recommend that you uninstall one or the other, probably Norton since you have a firewall with PC-Cillan. Then run these two free online scans:

TrendMicro's HouseCall
ActiveScan

Then post a new HijackThis log that includes MSCONFIG in Normal startup.

The thing about people

is they change

when they walk away.--Mipso


#8 mp24

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Posted 16 October 2004 - 08:30 PM

Papakid.........I set the MS Config Utility for normal startup.

Also, I used the Management Console by typing services.msc in the Run box.

You're right, I ran the HJT from the unzipped file in the temp - my bad.

I ran TrendMicro's HouseCall which reported no infected files. Then I ran ActiveScan which reported 3 viruses that the report said could not be fixed:

Incident Status Location

Virus:Trj/Downloader.IU No disinfected C:\WINDOWS\SYSTEM32\ideal.exe
Virus:W32/Sasser.ftp No disinfected C:\WINDOWS\SYSTEM32\cmd.ftp
Virus:Bck/Fildrop.A No disinfected C:\WINDOWS\SYSTEM32\f0r0r
\dorod.ini


I haven't uninstalled Norton yet - I'm curious as to why this is recommended? I'm copying the last log below.

BTW, I'm not getting the constant Trend Security popups regarding adware, etc that I was getting (sometimes every few seconds!). Also, the computer seems to be faster than before, so this must be postive progress! I appreciate your assistance!!!

Logfile of HijackThis v1.98.2
Scan saved at 6:12:00 PM, on 10/16/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\pakiwi.exe
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://www.seekerbar.com/ie.aspx?tb_id=50154
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN

Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN

Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton

AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN

Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton

AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet

Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN

Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe -r
O4 - HKLM\..\RunServices: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Savings - file://C:\Program

Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) -

http://scpwia.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5co...te.cab?10953651

22670
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -

http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) -

http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

http://www.pandasoftware.com/activescan/as5/asinst.cab

#9 Papakid

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Posted 17 October 2004 - 01:04 PM

Hi mp24,

That's good news that we seem to be making progress. The bad news is that a closer look at your log and what the Panda scan came up with revealed that you still have a geat deal of work ahead of you.

The Panda scan says you have the f0r0r malware that's protected by HackerDefender so that HjackThis and all your other security software can't see it. This is outside of my immediate experience so I've asked Grinler to step in to handle it's removal. Penmore and I will use this as a learning experience.

There are also some other items in your log that need to be dealt with, and I'm afraid the fix I gave for WinTools/WebSearch was somewhat incomplete, so I'm going to run you thru the updated fix before we deal with the more serious issues. Some of this you have already done, but please go through every step again to make sure we get rid of it completely.

NOTE 1: It isn't critical if you run the unzipped HijackThis to make a log to post. It's critical that you don't open it this way when you actually fix items with HijackThis if you want your backups to work properly. I was wanting to know if that's what you had done when fixing before--let's just hope we don't need the backups.

NOTE 2: I'm including another highly suspicous file for removal.
O4 - HKLM\..\RunServices: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe

If you have a legitimate use for postfix.exe, then don't remove it. There is not much information on the file to confirm to me that it's bad but it displays the characteristics of a virus. Rather than deleting this file, please zip it up as instructed below and I'll give instructions on what to do with it later. To zip, do a search for the file the same as you did for systray.exe, then locate it and right click it's icon in Windows Explorer. Choose Send To>Compressed (zipped folder).

Now, download KillBox from the following link and and extract (unzip) it to your desktop:

http://www.bleepingcomputer.com/files/killbox.php

Reboot your computer into Safe Mode


Click on Start, then Run, and type services.msc and press the OK button.
  • Scroll down till you see the service named WinTools for IE Service.
  • Double-click on the service name and change the Startup Type to Disable and then stop the service by clicking on the Stop button.
  • Exit the services window.
Press control-alt-delete and end the following processes by clicking once on them and then clicking the End Process button:
WToolsA.exe
WToolsS.exe
WSup.exe

Exit the Task Manager

Open a command prompt by click on Start, then Run, and typing in cmd.exe

Type regsvr32 /u /s "C:\Program Files\Toolbar\toolbar.dll and press the enter key on your keyboard.

Type exit to close the command prompt.

Now delete the following directories if they are still there:

C:\Program Files\Common Files\WinTools\
C:\Program Files\Toolbar\
C:\Program Files\WebSavings_from_Ebates

Scan again with HijackThis. Put a checkmark by these entries, double-checking to be sure that only these entries are checked.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =http://www.seekerbar.com/ie.aspx?tb_id=50154
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O4 - HKLM\..\RunServices: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm

With all other windows closed, click Fix Checked and close HijackThis.

Open regedit (START>Run>type in regedit) and navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

Click on the services key so you see a list of the services in the right section. Scroll through those services till you find one that has WinTools in it and right click on it and delete the WinTools service.

Zip up the postfix.exe file now.

Double-click on Killbox.exe to start the program.

Select the Delete on Reboot option.

In the field labeled Full Path of File to Delete, type in or copy and paste in the following:

C:\WINDOWS\mmgsvc.exe

Press the button that looks like a red circle with a white X in it. When it asks if you would like to Reboot now, say yes.

Allow your computer to reboot into normal mode, scan again with HijackThis and post another log.

I'll address your question about running two AV's shortly.

The thing about people

is they change

when they walk away.--Mipso


#10 Grinler

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Posted 17 October 2004 - 01:18 PM

When you are done with the steps Papakid has asked you to do, please see if you can answer these questions for me:


1. Do you have a windows xp cd handy?
2. Do you know your adminsitrators password? If you have a dell or other mainstream vendor its usually blank.
3. Can you tell me what contents you have in the c:\windows\system32\f0r0r directory?
4. Can you delete the c:\windows\system32\f0r0r directory? Try deleting it , reboot and see if its gone.

#11 mp24

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Posted 17 October 2004 - 08:39 PM

I haven't gone through the fix yet; however, did search for all postfix.exe files but one came up? I searched on all files for all the computer including all hidden files. I checked to make sure that all hidden views were still enabled per your last instructions.

It appears dubious that the postfix files which do not come up in a search are legit. Maybe they will show after the other steps. I'll go ahead with your other instructions.

mp24

#12 mp24

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Posted 18 October 2004 - 11:11 AM

Took awhile because I lost my internet connection - another issue that I'm having.

I believe that I fixed the items last time with the unzipped HijackThis but not sure (yikes).

I was only able to fullfil a few of the instructions that you gave me.

The sevice named WinTools for IE Service wasn't in the list so there was nothing to disable and stop.

Neither was the WToolsA.exe, WToolsS.exe or WSup.exe showing in the Windows Task Manager Processes screen so I couldn't click the End Process button there.

These directories did not appear either to delete:
C:\Program Files\Common Files\WinTools\
C:\Program Files\Toolbar\
C:\Program Files\WebSavings_from_Ebates

After scanning again, I could only see one of the 6 files to delete:
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe

I tried to search again for the postfix.exe file to zip but I kept getting no results (searching all of the files inc hidden ones).

I ran the Killbox.exe program, the file did not exist - no returns at all.

I've run another scan (in regular mode) and copying it below. I can not understand why I clearly see
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm
in this log but did not see them while in Safemode???????

Logfile of HijackThis v1.98.2
Scan saved at 8:37:38 AM, on 10/18/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\pakiwi.exe
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe -r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwia.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095365122670
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab


In answer to Ginler's questions:
I do have the xp cd right here.
I do not know the admin password, I've never used it and I have a Dell.
In the fOrOr directory, I had:
demo.xt XT File
dordo.sys System File
dorod.ini Confiuration Settings
romto File

I deleted this fOROr directory, rebooted, and it is gone.

mp24

#13 Grinler

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Posted 18 October 2004 - 12:47 PM

Ok thats great that you were able to delete the foror directory. That means it was not active :thumbsup:

I do see a process in here that is unknown...and is probably the bad one :flowers:

Can you zip up and email the following file to grinler@yahoo.com:

C:\WINDOWS\system32\pakiwi.exe

Then do the following:

The first thing I need you to do is download the file from here:

Getservices.zip - Get list of XP/2000/NT Services

Extract the file to the c:\ drive. Then navigate to the c:\getservices and double-click on the getservices.bat file. A notepad will open up. Please paste the contents of that notepad as a reply to this post along with a brand new hijackthis log.

#14 mp24

mp24
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Posted 18 October 2004 - 03:15 PM

Grinler.........the output from GetService and latest HJT scan:


PsService v1.1 - local and remote services viewer/controller
Copyright © 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com

SERVICE_NAME: Alerter
Notifies selected users and computers of administrative alerts. If the service is stopped,

programs that use administrative alerts will not receive them. If this service is disabled, any

services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Alerter
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: ALG
Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Windows

Firewall.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Layer Gateway Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: AppMgmt
Provides software installation services such as Assign, Publish, and Remove.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Management
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: AudioSrv
Manages audio devices for Windows-based programs. If this service is stopped, audio devices and

effects will not function properly. If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : AudioGroup
TAG : 0
DISPLAY_NAME : Windows Audio
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: BITS
Transfers files in the background using idle network bandwidth. If the service is stopped,

features such as Windows Update, and MSN Explorer will be unable to automatically download

programs and other information. If this service is disabled, any services that explicitly depend

on it may fail to transfer files if they do not have a fail safe mechanism to transfer files

directly through IE in case BITS has been disabled.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Background Intelligent Transfer Service
DEPENDENCIES : Rpcss
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: Browser
Maintains an updated list of computers on the network and supplies this list to computers

designated as browsers. If this service is stopped, this list will not be updated or maintained.

If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Computer Browser
DEPENDENCIES : LanmanWorkstation
: LanmanServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ccEvtMgr
Symantec Event Manager
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
LOAD_ORDER_GROUP : Symantec Services
TAG : 0
DISPLAY_NAME : Symantec Event Manager
DEPENDENCIES : RPCSS
: ccSetMgr
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ccPwdSvc
Symantec Password Validation Service
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Symantec Password Validation
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ccSetMgr
Symantec Settings Manager
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
LOAD_ORDER_GROUP : Symantec Services
TAG : 0
DISPLAY_NAME : Symantec Settings Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: CiSvc
Indexes contents and properties of files on local and remote computers; provides rapid access to

files through flexible querying language.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\cisvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Indexing Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ClipSrv
Enables ClipBook Viewer to store information and share it with remote computers. If the service

is stopped, ClipBook Viewer will not be able to share information with remote computers. If this

service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ClipBook
DEPENDENCIES : NetDDE
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: COMSysApp
Manages the configuration and tracking of Component Object Model (COM)+-based components. If the

service is stopped, most COM+-based components will not function properly. If this service is

disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe

/Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : COM+ System Application
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 30 seconds
FAILURE_ACTIONS : Restart DELAY: 1000 seconds
: Restart DELAY: 5000 seconds
: None DELAY: 1000 seconds

SERVICE_NAME: CryptSvc
Provides three management services: Catalog Database Service, which confirms the signatures of

Windows files; Protected Root Service, which adds and removes Trusted Root Certification

Authority certificates from this computer; and Key Service, which helps enroll this computer for

certificates. If this service is stopped, these management services will not function properly.

If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: DcomLaunch
Provides launch functionality for DCOM services.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k DcomLaunch
LOAD_ORDER_GROUP : Event Log
TAG : 0
DISPLAY_NAME : DCOM Server Process Launcher
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Reboot DELAY: 60000 seconds

SERVICE_NAME: Dhcp
Manages network configuration by registering and updating IP addresses and DNS names.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DHCP Client
DEPENDENCIES : Tcpip
: Afd
: NetBT
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmadmin
Configures hard disk drives and volumes. The service only runs for configuration processes and

then stops.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager Administrative Service
DEPENDENCIES : RpcSs
: PlugPlay
: DmServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmserver
Detects and monitors new hard disk drives and sends disk volume information to Logical Disk

Manager Administrative Service for configuration. If this service is stopped, dynamic disk status

and configuration information may become out of date. If this service is disabled, any services

that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager
DEPENDENCIES : RpcSs
: PlugPlay
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dnscache
Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped,

this computer will not be able to resolve DNS names and locate Active Directory domain

controllers. If this service is disabled, any services that explicitly depend on it will fail to

start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DNS Client
DEPENDENCIES : Tcpip
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: ERSvc
Allows error reporting for services and applictions running in non-standard environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Error Reporting Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Eventlog
Enables event log messages issued by Windows-based programs and components to be viewed in Event

Viewer. This service cannot be stopped.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : Event log
TAG : 0
DISPLAY_NAME : Event Log
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: EventSystem
Supports System Event Notification Service (SENS), which provides automatic distribution of

events to subscribing Component Object Model (COM) components. If the service is stopped, SENS

will close and will not be able to provide logon and logoff notifications. If this service is

disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : COM+ Event System
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: FastUserSwitchingCompatibility
Provides management for applications that require assistance in a multiple user environment.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Fast User Switching Compatibility
DEPENDENCIES : TermService
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: helpsvc
Enables Help and Support Center to run on this computer. If this service is stopped, Help and

Support Center will be unavailable. If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Help and Support
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 100 seconds
: Restart DELAY: 100 seconds
: None DELAY: 100 seconds

SERVICE_NAME: HidServ
Enables generic input access to Human Interface Devices (HID), which activates and maintains the

use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If

this service is stopped, hot buttons controlled by this service will no longer function. If this

service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Human Interface Device Access
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: HTTPFilter
This service implements the secure hypertext transfer protocol (HTTPS) for the HTTP service,

using the Secure Socket Layer (SSL). If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k HTTPFilter
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : HTTP SSL
DEPENDENCIES : HTTP
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ImapiService
Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this

service is stopped, this computer will be unable to record CDs. If this service is disabled, any

services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\imapi.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IMAPI CD-Burning COM Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanserver
Supports file, print, and named-pipe sharing over the network for this computer. If this service

is stopped, these functions will be unavailable. If this service is disabled, any services that

explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Server
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanworkstation
Creates and maintains client network connections to remote servers. If this service is stopped,

these connections will be unavailable. If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Workstation
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: LmHosts
Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : TCP/IP NetBIOS Helper
DEPENDENCIES : NetBT
: Afd
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: Messenger
Transmits net send and Alerter service messages between clients and servers. This service is not

related to Windows Messenger. If this service is stopped, Alerter messages will not be

transmitted. If this service is disabled, any services that explicitly depend on it will fail to

start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Messenger
DEPENDENCIES : LanmanWorkstation
: NetBIOS
: PlugPlay
: RpcSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: mnmsrvc
Enables an authorized user to access this computer remotely by using NetMeeting over a corporate

intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service

is disabled, any services that explicitly depend on it will fail to start.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NetMeeting Remote Desktop Sharing
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MSDTC
Coordinates transactions that span multiple resource managers, such as databases, message queues,

and file systems. If this service is stopped, these transactions will not occur. If this service

is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe
LOAD_ORDER_GROUP : MS Transactions
TAG : 0
DISPLAY_NAME : Distributed Transaction Coordinator
DEPENDENCIES : RPCSS
: SamSS
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: MSIServer
Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this

service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\msiexec.exe /V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: navapsvc
Handles Norton AntiVirus Auto-Protect events.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files\Norton AntiVirus\navapsvc.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Norton AntiVirus Auto-Protect Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDE
Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on

the same computer or on different computers. If this service is stopped, DDE transport and

security will be unavailable. If this service is disabled, any services that explicitly depend on

it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP : NetDDEGroup
TAG : 0
DISPLAY_NAME : Network DDE
DEPENDENCIES : NetDDEDSDM
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDEdsdm
Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network

shares will be unavailable. If this service is disabled, any services that explicitly depend on

it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network DDE DSDM
DEPENDENCIES :
: EGrLocalSystem
: Network DDE DSDM
: etwork DDE
: on AntiVirus Auto-Protect Service
: n Coordinator
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stopped, DDE network shares will be unavailable. If this service is disabled, any services that

explicitly depend on it will fail to start.
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SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netlogon
Supports pass-through authentication of account logon events for computers in a domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP : RemoteValidation
TAG : 0
DISPLAY_NAME : Net Logon
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netman
Manages objects in the Network and Dial-Up Connections folder, in which you can view both local

area network and remote connections.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Connections
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Nla
Collects and stores network configuration and location information, and notifies applications

when this information changes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Location Awareness (NLA)
DEPENDENCIES : Tcpip
: Afd
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NPFMntor
Detects installation of Symantec Firewall clients
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Norton AntiVirus Firewall Monitor Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtLmSsp
Provides security to remote procedure call (RPC) programs that use transports other than named

pipes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NT LM Security Support Provider
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtmsSvc
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Removable Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: nwclntmon
Creates and maintains client network connections to remote servers. If this service is stopped,

these connections will be unavailable. If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netclnt.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Client
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PccPfw
Manages the Trend Micro Personal Firewall.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Trend Micro Personal Firewall
DEPENDENCIES : RasMan
: tm_cfw
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PlugPlay
Enables a computer to recognize and adapt to hardware changes with little or no user input.

Stopping or disabling this service will result in system instability.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : PlugPlay
TAG : 0
DISPLAY_NAME : Plug and Play
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PolicyAgent
Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IPSEC Services
DEPENDENCIES : RPCSS
: Tcpip
: IPSec
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ProtectedStorage
Provides protected storage for sensitive data, such as private keys, to prevent access by

unauthorized services, processes, or users.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Protected Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasAuto
Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS

name or address.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Auto Connection Manager
DEPENDENCIES : RasMan
: Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasMan
Creates a network connection.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Connection Manager
DEPENDENCIES : Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RDSessMgr
Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be

unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Desktop Help Session Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RemoteAccess
Offers routing services to businesses in local area and wide area network environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Routing and Remote Access
DEPENDENCIES : RpcSS
: +NetBIOSGroup
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RpcLocator
Manages the RPC name service database.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC) Locator
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: RpcSs
Provides the endpoint mapper and other miscellaneous RPC services.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss
LOAD_ORDER_GROUP : COM Infrastructure
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC)
DEPENDENCIES :
SERVICE_START_NAME: NT Authority\NetworkService
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Reboot DELAY: 60000 seconds

SERVICE_NAME: RSVP
Provides network signaling and local traffic control setup functionality for QoS-aware programs

and control applets.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : QoS RSVP
DEPENDENCIES : TcpIp
: Afd
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SamSs
Stores security information for local user accounts.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP : LocalValidation
TAG : 0
DISPLAY_NAME : Security Accounts Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SAVScan
Handles Norton AntiVirus Auto-Protect Archive Scanning
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Norton AntiVirus\SAVScan.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SAVScan
DEPENDENCIES : SAVRT
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SBService
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ScriptBlocking Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SCardSvr
Manages access to smart cards read by this computer. If this service is stopped, this computer

will be unable to read smart cards. If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP : SmartCardGroup
TAG : 0
DISPLAY_NAME : Smart Card
DEPENDENCIES : PlugPlay
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: Schedule
Enables a user to configure and schedule automated tasks on this computer. If this service is

stopped, these tasks will not be run at their scheduled times. If this service is disabled, any

services that explicitly depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : SchedulerGroup
TAG : 0
DISPLAY_NAME : Task Scheduler
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: seclogon
Enables starting processes under alternate credentials. If this service is stopped, this type of

logon access will be unavailable. If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Secondary Logon
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SENS
Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event

System subscribers of these events.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : System Event Notification
DEPENDENCIES : EventSystem
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SharedAccess
Provides network address translation, addressing, name resolution and/or intrusion prevention

services for a home or small office network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Firewall/Internet Connection Sharing (ICS)
DEPENDENCIES : Netman
: WinMgmt
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ShellHWDetection
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : ShellSvcGroup
TAG : 0
DISPLAY_NAME : Shell Hardware Detection
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SNDSrvc
Symantec Network Drivers Service
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
LOAD_ORDER_GROUP : Symantec Services
TAG : 0
DISPLAY_NAME : Symantec Network Drivers Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SNMP
Includes agents that monitor the activity in network devices and report to the network console

workstation.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\snmp.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SNMP Service
DEPENDENCIES : EventLog
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SNMPTRAP
Receives trap messages generated by local or remote SNMP agents and forwards the messages to SNMP

management programs running on this computer.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\snmptrap.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SNMP Trap Service
DEPENDENCIES : EventLog
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: SPBBCSvc
Symantec SPBBC
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
LOAD_ORDER_GROUP : Symantec Services
TAG : 0
DISPLAY_NAME : Symantec SPBBCSvc
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Spooler
Loads files to memory for later printing.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe
LOAD_ORDER_GROUP : SpoolerGroup
TAG : 0
DISPLAY_NAME : Print Spooler
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: srservice
Performs system restore functions. To stop service, turn off System Restore from the System

Restore tab in My Computer->Properties
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : System Restore Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SSDPSRV
Enables discovery of UPnP devices on your home network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SSDP Discovery Service
DEPENDENCIES : HTTP
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: stisvc
Provides image acquisition services for scanners and cameras.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Image Acquisition (WIA)
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SwPrv
Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this

service is stopped, software-based volume shadow copies cannot be managed. If this service is

disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe

/Processid:{6863437F-FCCB-498E-9C79-6F6C34979302}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : MS Software Shadow Copy Provider
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Symantec Core LC
Symantec Core LC
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Symantec Core LC
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SysmonLog
Collects performance data from local or remote computers based on preconfigured schedule

parameters, then writes the data to a log or triggers an alert. If this service is stopped,

performance information will not be collected. If this service is disabled, any services that

explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Performance Logs and Alerts
DEPENDENCIES :
SERVICE_START_NAME: NT Authority\NetworkService

SERVICE_NAME: TapiSrv
Provides Telephony API (TAPI) support for programs that control telephony devices and IP based

voice connections on the local computer and, through the LAN, on servers that are also running

the service.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Telephony
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TBPSSvc
This service supports and maintains WebSeach Toolbar
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\Toolbar\TBPSSvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : WebSeach Toolbar support NT service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TermService
Allows multiple users to be connected interactively to a machine as well as the display of

desktops and applications to remote computers. The underpinning of Remote Desktop (including RD

for Administrators), Fast User Switching, Remote Assistance, and Terminal Server.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost -k DComLaunch
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Terminal Services
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Themes
Provides user experience theme management.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : UIGroup
TAG : 0
DISPLAY_NAME : Themes
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: Tmntsrv
Enables scanning in real time.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Trend NT Realtime Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: tmproxy
Manages the Trend Micro tmtdi module.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Trend Micro Proxy Service
DEPENDENCIES : tmtdi
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TrkWks
Maintains links between NTFS files within a computer or across computers in a network domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Distributed Link Tracking Client
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: upnphost
Provides support to host Universal Plug and Play devices.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Universal Plug and Play Device Host
DEPENDENCIES : SSDPSRV
: HTTP
SERVICE_START_NAME: NT AUTHORITY\LocalService
FAIL_RESET_PERIOD : -1 seconds
FAILURE_ACTIONS : Restart DELAY: 0 seconds

SERVICE_NAME: UPS
Manages an uninterruptible power supply (UPS) connected to the computer.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Uninterruptible Power Supply
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: VSS
Manages and implements Volume Shadow Copies used for backup and other purposes. If this service

is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service

is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Volume Shadow Copy
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: W32Time
Maintains date and time synchronization on all clients and servers in the network. If this

service is stopped, date and time synchronization will be unavailable. If this service is

disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Time
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 5 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WebClient
Enables Windows-based programs to create, access, and modify Internet-based files. If this

service is stopped, these functions will not be available. If this service is disabled, any

services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : WebClient
DEPENDENCIES : MRxDAV
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: winmgmt
Provides a common interface and object model to access management information about operating

system, devices, applications and services. If this service is stopped, most Windows-based

software will not function properly. If this service is disabled, any services that explicitly

depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation
DEPENDENCIES : RPCSS
: Eventlog
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WmdmPmSN
Retrieves the serial number of any portable media player connected to this computer. If this

service is stopped, protected content might not be down loaded to the device.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Portable Media Serial Number Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WmiApSrv
Provides performance library information from WMI HiPerf providers.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : WMI Performance Adapter
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: wscsvc
Monitors system security settings and configurations.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Security Center
DEPENDENCIES : RpcSs
: winmgmt
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: wuauserv
Enables the download and installation of Windows updates. If this service is disabled, this

computer will not be able to use the Automatic Updates feature or the Windows Update Web site.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Automatic Updates
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WZCSVC
Provides automatic configuration for the 802.11 adapters
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : Wireless Zero Configuration
DEPENDENCIES : RpcSs
: Ndisuio
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: xmlprov
Manages XML configuration files on a domain basis for automatic network provisioning.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Provisioning Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem



Now the HJT scan:
Logfile of HijackThis v1.98.2
Scan saved at 1:12:20 PM, on 10/18/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\pakiwi.exe
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\WINDOWS\PCHEALTH\HELPCTR\BINARIES\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.seekerbar.com/ie.aspx?tb_id=50154
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\createcd.exe -r
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Configuration Loader] postfix.exe
O4 - HKCU\..\Run: [Mmgsvc] C:\WINDOWS\mmgsvc.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavings_from_Ebates\Sy400\Tp400\scri400a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwia.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095365122670
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab


Thanks again for your help!!!........mp24

#15 Grinler

Grinler

    Lawrence Abrams


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Posted 18 October 2004 - 04:02 PM

Please boot your computer with the windows xp cd inserted. When it boots and asks what you would like to do , choose the option to repair windows using the recovery console. When it prompts for the administrator password, just press enter as it is blank most likely.

When you are in the console, you move around the different directories using the cd key. For example:

cd \windows\system32

would put you in the \windows\system32 directory. To see if a file exists type the dir command followed by the filename.

For example

dir ppi.exe

Will list ppi.exe if it exists.

I want you to check for the following files in the c:\windows\ and c:\windows\system32\ directories:


PPI.EXE
WEXP.EXE
VAN32.EXE
CALCU.EXE
DIROTE.EXE
KOLDER.EXE
KLTYE.EXE
DIR32.EXE
ROMTO
ICHAT.BAT
DORDO.SYS
DEMO.XT
REDROSES
NIMAX
dorod.ini
dorod.exe


If they are found delete it.

I also want you to check for the file : C:\WINDOWS\system32\pakiwi.exe

If it found rename it by using this command:

ren c:\windows\system32\pakiwi.exe c:\windows\system32\forgrinler.exe


Then reboot and email me that renamed file. Also tell me how this all went




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