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Security Tool Removal via rkill.com


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#1 AWhelp

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Posted 26 October 2010 - 03:12 PM

Hello, I need some help. I came down with the 'Security Tool" virus yesterday, with symptoms as described in Bleeping Computer's informative tutorial. The only difference is that it gives me some freedom with the desktop, and lets me download files. But I am stuck at the first step of the tutorial where I run "rkill.com" to stop the processes. When I launch it, I get the error: "Windows can't open this file: pev.rkexe. To open the file, Windows needs to know what program you want to use to open it. ......". Is this the virus talking, or doing, or do I need to find the program via the web or elsewhere? Any help greatly appreciated.

Edited by Budapest, 27 October 2010 - 03:54 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 AWhelp

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Posted 27 October 2010 - 11:31 AM

Update to my post yesterday. I found a fix to my immediate problem with rkill. I switched browsers to download rkill.com, from Chrome to IE, and then it worked fine. I worked through the tutorial for Security Tool Removal and now I'm free of that vexing virus. The extraction worked exactly as described except for one detail: when I tried to write the new HOSTS file, Save Target As ... couldn't find the "etc" directory. Instead, I saved it to another location and then copied it into the "etc" directory, which was visible to Explorer. Thanks to the folks at BleepingComputer for putting together this effective instruction.

#3 boopme

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Posted 27 October 2010 - 04:11 PM

You're welcome from all of us. I would like for you to do an online scan before you go.

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
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#4 AWhelp

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Posted 29 October 2010 - 07:33 AM

OK, here's the log from the ESet run from last night:

C:\Users\webbs\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\690b50ac-58104257 multiple threats deleted - quarantined
C:\Users\webbs\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\44\696d2fac-1e148b04 multiple threats deleted - quarantined

#5 boopme

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Posted 29 October 2010 - 08:21 PM

Lets' Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 AWhelp

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Posted 31 October 2010 - 10:06 AM

It looks like things are OK now. See log below. I have no signs of Security Tool, and my system seems to be up to speed. The only issue I have is Google Chrome can't find any web pages now. But IE and Firefox work, so I'll let Chrome go, unless this is an indication of some lingering virus. What were the Java files found by ESET before? Do you think they were just browser misdirections or something more serious? I've had trouble for several months installing Java updates when prompted by the task bar notice. I was still running Ver 6 Upd 20. I just updated to Ver 6 Upd 22 manually.

Thanks for all your help. You folks do good work!

Oh, one more quiestion: should I uninstall ESET and MBAM now?


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5003

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

10/30/2010 9:49:35 PM
mbam-log-2010-10-30 (21-49-35).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 343031
Time elapsed: 1 hour(s), 10 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 boopme

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Posted 31 October 2010 - 10:40 PM

Hello, they were exploits in Java . Now cleaned and since you updated they are closed.
You may want to try Un and re installing Chrome. perhaps some files were corrupted.

ESEt I do not think installed anything. but you can search and remove .. MBAm , well that is up to ypu . I wouldkeep it. Update and scan with it weeekly. It will not interfere with your AV app.
Thanks
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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