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Cannot Shut Down Windows XP


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#1 vexa

vexa

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Posted 26 October 2010 - 02:40 PM

Yesterday I was watching a movie trailer (I can't remember which site it was on) and Norton sent me trojan warnings, one after another. I looked through the Norton recent history and these are the attacks I got:

1515287200.exe Trojan Horse
1431166240.exe Trojan Horse
3234367680.exe trojan horse
kangojjm1.com
91.216.73.60 -> skowelcho.com

They all say blocked successfully, etc. However now my computer will not shut down. I get this message:
Posted Image

If I click End Now, the program doesn't end and the process just repeats itself until I click Cancel.

I tried replacing rundll32.exe from an older system that was uncorrupted but the problem persisted. I'm out of ideas and I think I screwed up my registry by doing this. Any help would be appreciated, thank you.

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#2 Orange Blossom

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Posted 29 October 2010 - 10:54 AM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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