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Infected with Vundo.H/Virtumonde/Win32.BHO and Windows Updates hijack


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14 replies to this topic

#1 tonyviv

tonyviv

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  • Local time:08:59 AM

Posted 26 October 2010 - 08:38 AM

DDS and GMER logs are attached. Have run Malwarebytes, Spybot, AVG, VundoFix and HijackThis in both regular and safe mode but none of these programs will fix the problems. These DLL files have been identified but can not be removed.

C:\Windows\system32\vtmtipf.dll
C:\Windows\system32\gtrupdo.dll
C:\Windows\system32\selovlla.dll

Also, I can not update Windows either automatically or manually. Malwarebytes is the only program that found this "Hijack.WindowsUpdates" problem but again it isn't able to fix it. Please help. Thanks.




DDS (Ver_10-03-17.01) - NTFSx86
Run by Bianca Viviano at 1:50:10.04 on Tue 10/26/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.446.40 [GMT -5:00]

AV: AVG Anti-Virus Free Edition 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
svchost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Bianca Viviano\My Documents\Downloads\Programs\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com
BHO: : {12cb6327-a201-410e-a53d-c387dc779216} - c:\windows\system32\vtmtipf.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: PandoraTV Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: PandoraTV Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1285963661765
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1153961668531
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: ppdagpzm - vtmtipf.dll
SSODL: SmartChk - {44BF99A1-D96E-D1A8-165F-093B09B4FCA3} - c:\program files\vdicmyc\SmartChk.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bianca~1\applic~1\mozilla\firefox\profiles\271crhg3.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/advanced_search
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 orhllese;orhllese;c:\windows\system32\drivers\orhllese.sys [2006-3-20 23424]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 298448]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-9-3 6104144]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-9-10 265400]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S1 366b704e;366b704e;c:\windows\system32\drivers\366b704e.sys [2009-5-24 0]
S1 a0068bd;a0068bd;c:\windows\system32\drivers\a0068bd.sys --> c:\windows\system32\drivers\a0068bd.sys [?]
S1 agqe853;agqe853;c:\windows\system32\drivers\agqe853.sys --> c:\windows\system32\drivers\agqe853.sys [?]
S1 cms82df;cms82df;c:\windows\system32\drivers\cms82df.sys --> c:\windows\system32\drivers\cms82df.sys [?]
S1 dioc3db;dioc3db;c:\windows\system32\drivers\dioc3db.sys --> c:\windows\system32\drivers\dioc3db.sys [?]
S1 kpa2f9f;kpa2f9f;c:\windows\system32\drivers\kpa2f9f.sys --> c:\windows\system32\drivers\kpa2f9f.sys [?]
S1 nsd24ef;nsd24ef;c:\windows\system32\drivers\nsd24ef.sys --> c:\windows\system32\drivers\nsd24ef.sys [?]
S1 rci503b;rci503b;c:\windows\system32\drivers\rci503b.sys --> c:\windows\system32\drivers\rci503b.sys [?]

=============== Created Last 30 ================

2010-10-26 06:38:45 0 ----a-w- c:\documents and settings\bianca viviano\defogger_reenable
2010-10-17 02:19:12 0 d-----w- c:\docume~1\bianca~1\applic~1\AVG10
2010-10-17 01:25:46 0 d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2010-10-17 01:23:20 0 d-----w- c:\windows\system32\drivers\AVG
2010-10-17 01:23:20 0 d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-10-16 23:48:51 0 d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-10-15 17:33:46 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-10-15 17:33:46 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-10-12 21:39:48 0 d-----w- c:\program files\Ask.com
2010-10-12 21:37:21 0 d-----w- c:\program files\The KMPlayer
2010-10-10 16:27:53 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-10-05 18:34:02 0 d-----w- c:\program files\IrfanView
2010-10-01 23:56:09 0 d-----w- c:\program files\Trend Micro
2010-09-26 18:33:17 0 d--h--w- C:\$AVG
2010-09-26 18:07:04 0 d-----w- c:\program files\AVG
2010-09-26 18:06:39 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-09-26 16:23:28 0 d-----w- c:\docume~1\bianca~1\applic~1\Malwarebytes
2010-09-26 16:23:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-09-26 16:23:13 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-09-26 16:23:12 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-09-26 16:23:12 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2010-09-13 21:27:24 25680 ----a-w- c:\windows\system32\drivers\AVGIDSEH.sys
2010-09-07 08:49:00 298448 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-09-07 08:48:54 249424 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-09-07 08:48:50 26064 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-06-23 01:17:06 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009061520090622\index.dat
2009-06-23 01:22:07 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009062220090623\index.dat

============= FINISH: 1:51:33.57 ===============

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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,766 posts
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  • Local time:04:59 PM

Posted 04 November 2010 - 03:29 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    hlp.dat
    explorer.exe
    winlogon.exe
    wininit.exe
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

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Posted 15 November 2010 - 06:23 AM

Since it has gone stale, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

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#4 myrti

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Posted 15 November 2010 - 05:30 PM

topic reopened.

is that a bird?  a plane? nooo it's the flying blueberry!

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#5 tonyviv

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Posted 16 November 2010 - 12:44 AM

Thanks for reopening topic. Since my original post I've gotten rid of most but not all of my problems. I've attached the OTL logs you requested along with new GMER and DDS logs. My biggest problem now seems to be with SVCHOST.EXE. I'm getting a windows error message all the time that reads "Generic Host Process for Win32 Services has encountered a problem and needs to close. We are sorry for the inconvenience." Also, I uninstalled AVG and am now using Avast and it keeps blocking things and popping up messages such as:

MALICIOUS URL BLOCKED
OBJECT: Z0G7YAII0.COM/IVG...
INFECTION: URL:MAL
ACTION: BLOCKED
PROCESS: C:\WINDOWS\SYSTEM32\SVCHOST.EXE

TROJAN HORSE BLOCKED
OBJECT: http://fizywak.co.cc/?id=06abQD...
INFECTION: JS:DOWNLOADER-AGA
ACTION: CONNECTION ABORTED
PROCESS: C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE

Malwarebytes and Spybot run clean now. I was able to get windows update working and updated everything but now it's not working manually from the website again. Automatic updates is turned on but I'm not sure it's working either. Please let me know what to do. Thanks.

#6 myrti

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Posted 16 November 2010 - 02:05 AM

Hi,

you have been infected by a nasty rootkit. It is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


If you decide to clean, then please run ComboFix and post the log in your next reply:

Please download ComboFix from one of these locations:

Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Temporarily disable isable your AntiVirus and AntiSpyware applications. They may otherwise interfere with our tools
    Usually this can be done via a right click on the System Tray icon, check this tutorial for disabling the most common security programs: Link

  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#7 tonyviv

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Posted 16 November 2010 - 09:46 AM

Firstly, thanks for your response and help. This is my teenage daughter's computer that doesn't have any financial records, files or passwords so I'm not real concerned with identity theft. I just want to get it cleaned up and running better. I ran ComboFix as requested. The log was too big to post so I zipped and attached it.

Attached Files



#8 myrti

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Posted 16 November 2010 - 10:32 AM

Hi,
please run the following script next:
1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ppdagpzm]

Driver::
a0068bd
agqe853
cms82df
dioc3db
kpa2f9f
nsd24ef
rci503b
jcgmjymi

Netsvc::
jcgmjymi


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#9 tonyviv

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Posted 16 November 2010 - 01:04 PM

Ran script. New log attached. Please let me know what to do next. Thanks.

Attached Files



#10 myrti

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Posted 17 November 2010 - 05:45 AM

Hi,

it looks as if one service remains, please also run this script:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

Driver::
366b704e


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

How is the PC doing?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#11 tonyviv

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Posted 17 November 2010 - 09:20 AM

Ran new script. Log is attached. Computer seems to be running better now. Thanks so much for your help! While I have you I'm interested in your expertise on what programs to use to prevent future problems. I'm currently using Avast, Malwarebytes and Spybot (with TeaTimer). Are there better or additional programs that you would recommend?

Attached Files



#12 myrti

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Posted 20 November 2010 - 09:06 AM

Hi,

I am not a fan of TeaTimer, I must have overlooked that it was running. It is the utility, that keeps restoring malicious entries in teh registry.

Please disable TeaTimer and run this script again:

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ppdagpzm]


Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

I'll give you a couple of tools at the end that may help increase your PC security. I would wait with this until we are done cleaning, so that I can more easily tell which changes were done by malware and which by programs you installed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#13 tonyviv

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Posted 20 November 2010 - 11:19 AM

Uninstalled TeaTimer but kept Spybot. Ran ComboFix script. New log attached. Please advise next step. Thanks.

Attached Files



#14 myrti

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Posted 22 November 2010 - 05:24 PM

Hi,

the malicious entry that was previously present no longer appears. :) How is everything else holding up?

Please run an online scan with Eset:
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#15 myrti

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Posted 27 December 2010 - 07:55 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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