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Malewarebytes Found Rootkit.Agent

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#1 jnh2opolo5


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Posted 25 October 2010 - 06:48 PM

I allready posted this in the Maleware removal logs forum.......but i figured i can see if anyone has dealt with these problems recently.
And since I am new can someone tell me what exactly bumping is?

any way I'll post what i originally posted in the other forum (excluding the DDS/GMER Logs)

Malewarebytes Found Rootkit.Agent (Delete on reboot fails)

Iím pretty sure itís a rootkit. Recently I became suspicious that I was hacked when I tried logging into facebook and found that my account was attempted to access from a suspicious location (somewhere in Brazil?!?) anyway, I had to reset all my passwords and did the same for my email account. I ran malewarebytes and it first found some of the usual suspects, deleted and quarantined all but had to delete on reboot for one file named C:\Windows\system32\Drivers\str.sys (Rootkit.Agent). However when the reboot had been started I get forced into windows system startup repair. Only one boot process is typically found called c:\windows\system32\drivers\oopuhnpkpjv.sys and is said to be corrupted? Also typical of my computer is for the Blue Crash Screen to pop up often (usually when I try to search for the alleged corrupted files (I will include a picture of the most recent in a attachment)) it usually reads ďPAGE_FAULT_IN_NONPAGED_AREAĒ

I have tried to fix this issue on my own and had read extensively into the forums before this post to try and fix the problem myself. I figure that you guy are very busy. But itís getting kinda annoying now. In an attempt on my own I tried running ComboFix and it did find the following under Hidden files:

c:\windows\system32\drivers\oopuhnpkpjv.sys 69504 bytes executable

c:\windows\system32\drivers\str.sys 172064 bytes

However when I rescanned my hard drive with malewarebytes, the rootkit.agent file is still present?

Any help you may be able to provide is much appreciated!

The following is the logs of Malewarebytes (scanned on Oct/25/2010), ďPosted/AttachedĒ DDS (scanned on Oct/25/2010), ďAttachedĒ GMER (scanned on Oct/25/2010).

I will also post the ComboFix Log in attachment.

Malwarebytes' Anti-Malware 1.46


Database version: 4941

Windows 6.0.6002 Service Pack 2

Internet Explorer 8.0.6001.18975

10/25/2010 12:38:06 PM

mbam-log-2010-10-25 (12-38-06).txt

Scan type: Full scan (C:\|D:\|)

Objects scanned: 299882

Time elapsed: 2 hour(s), 8 minute(s), 50 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 1

(No malicious items detected)

Files Infected:

C:\Windows\system32\Drivers\str.sys (Rootkit.Agent) -> Not selected for removal.

Thanks anyone who is able to assist while I wait in line of the Maleware removal Logs Forum =)

BC AdBot (Login to Remove)


#2 Orange Blossom

Orange Blossom

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Posted 25 October 2010 - 09:52 PM


Ouch! That's hard on the eyes.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic356339.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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