Possible Malware - Unsure

My CPU spikes to 100% and stays there. Additionally, the disk drive spins for long periods and sometimes more loudly than others.

DDS (Ver_10-10-21.02) - NTFSx86

Run by HP_Administrator at 13:15:11.87 on Mon 10/25/2010

Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_21

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.386 [GMT -5:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\WINDOWS\system32\LVCOMSX.EXE

C:\HP\KBD\KBD.EXE

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\CrashPlan\CrashPlanService.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Google\Gmail Notifier\gnotify.exe

C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

C:\Program Files\ShutDownPro\ShutDownPro.EXE

svchost.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

C:\Program Files\CrashPlan\CrashPlanTray.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\WINDOWS\System32\svchost.exe -k HTTPFilter

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Siber Systems\GoodSync\GoodSync.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

C:\WINDOWS\system32\taskmgr.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Google\Chrome\Application\chrome.exe

K:\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8

uInternet Settings,ProxyOverride = 127.0.0.1;*.local

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/keyword/%s

mSearchAssistant = hxxp://www.google.com/ie

mCustomizeSearch = about:blank

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll

BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL

BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll

BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll

BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll

TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll

TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File

TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File

TB: {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - No File

TB: {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - No File

TB: {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - No File

TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File

uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe

uRun: [RegistryBooster] "c:\program files\uniblue\registrybooster\launcher.exe" delay 20000

mRun: [SMSERIAL] sm56hlpr.exe

mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup

mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [AlcWzrd] ALCWZRD.EXE

mRun: [ehTray] c:\windows\ehome\ehtray.exe

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

StartupFolder: c:\documents and settings\hp_administrator\start menu\programs\startup\KEYLITE.SHK.lnk.disabled

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\12shut~1.lnk - c:\program files\shutdownpro\ShutDownPro.EXE

StartupFolder: c:\documents and settings\all users\start menu\programs\startup\AT&T Self Support Tool.lnk.disabled

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\crashp~1.lnk - c:\program files\crashplan\CrashPlanTray.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\forget~1.lnk - c:\program files\broderbund\ag creatacard\AGremind.exe

StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Forget Me Not.lnk.disabled

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\SHORTK~1.LNK -

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spybot~1.lnk - c:\program files\spybot - search & destroy\SpybotSD.exe

IE: &Google Search

IE: &Translate English Word

IE: &Yahoo! Search

IE: Add to Google Photos Screensa&ver

IE: Backward Links

IE: Cached Snapshot of Page

IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html

IE: E&xport to Microsoft Excel

IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html

IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html

IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html

IE: Search the web with &A9.com

IE: Similar Pages

IE: Translate Page into English

IE: Yahoo! &Dictionary

IE: Yahoo! &Maps

IE: Yahoo! &SMS

IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html

IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll

Trusted Zone: openbank.com\enterprise1

DPF: Microsoft XML Parser for Java

DPF: PackageCab - hxxp://www.imgag.com/cp/install/AxCtp2.cab

DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813

DPF: {166B1BCA-3F9C-11CF-8075-444553540000}

DPF: {17492023-C23A-453E-A040-C7C580BBF700}

DPF: {233C1507-6A77-46A4-9443-F871F945D258}

DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll

DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB

DPF: {44990200-3C9D-426D-81DF-AAB636FA4345}

DPF: {44990301-3C9D-426D-81DF-AAB636FA4345}

DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}

DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab

DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab

DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151266112718

DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5}

DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1151266222687

DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} - hxxp://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient_japan/SpinTopGamesLauncher.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1}

DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A}

DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389}

DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

DPF: {D821DC4A-0814-435E-9820-661C543A4679} - hxxp://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx

DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://128.173.200.174/activex/AMC.cab

DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} - hxxp://www.seagate.com/support/disc/asp/tools/en/bin/npseatools.cab

DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL

Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll

Notify: igfxcui - igfxdev.dll

Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll

AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL

SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1\applic~1\mozilla\firefox\profiles\9eq0amc4.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en

FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?invocationType=bu10aiminstabie7&sredir=2706&query=

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll

FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll

FF - component: c:\program files\siber systems\ai roboform\firefox\components\rfproxy_31.dll

FF - plugin: c:\documents and settings\hp_administrator\application data\mozilla\firefox\profiles\9eq0amc4.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll

FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll

FF - plugin: c:\program files\google\google updater\2.4.1851.5542\npCIDetect14.dll

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----

FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, falsec:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);

c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]

R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]

R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]

R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20101021.003\IDSXpx86.sys [2010-10-19 341880]

R2 CrashPlanService;CrashPlan Backup Service;c:\program files\crashplan\CrashPlanService.exe [2009-11-5 152064]

R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]

R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-2 117640]

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]

R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101024.003\NAVENG.SYS [2010-10-24 86064]

R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101024.003\NAVEX15.SYS [2010-10-24 1371184]

S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-9 133104]

S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-9-30 30192]

S3 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2007-12-2 41288]

S3 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2007-12-2 62280]

S3 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2007-12-2 79688]

S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-6-21 42512]

S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\svcntaux.exe [2007-12-2 742216]

S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\swdsvc.exe [2007-12-2 1415496]

=============== Created Last 30 ================

2010-10-12 23:13:10 953856 ------w- c:\windows\system32\dllcache\mfc40u.dll

2010-10-12 23:13:09 974848 ------w- c:\windows\system32\dllcache\mfc42.dll

2010-10-12 23:12:52 617472 ------w- c:\windows\system32\dllcache\comctl32.dll

==================== Find3M ====================

2010-10-17 20:07:29 10297344 ---ha-w- c:\documents and settings\hp_administrator\ntuser.tmp

2010-09-18 17:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll

2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll

2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll

2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll

2010-09-09 13:38:01 832512 ----a-w- c:\windows\system32\wininet.dll

2010-09-09 13:38:01 1830912 ----a-w- c:\windows\system32\inetcpl.cpl

2010-09-09 13:38:00 78336 ----a-w- c:\windows\system32\ieencode.dll

2010-09-09 13:38:00 17408 ----a-w- c:\windows\system32\corpol.dll

2010-09-08 15:57:57 389120 ----a-w- c:\windows\system32\html.iec

2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll

2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys

2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll

2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll

2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll

2010-08-25 00:58:34 398744 ----a-r- c:\windows\system32\cpnprt2.cid

2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe

2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll

2010-08-10 10:15:58 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx

2010-08-10 10:15:58 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 13:16:41.54 ===============

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

• Do not run any other tool untill instructed to do so!
• Please Do not Attach logs or put in code boxes.
• Tell me about any problems that have occurred during the fix.
• Tell me of any other symptoms you may be having as these can help also.
• Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

• Please download DeFogger to your desktop.
  
  Double click DeFogger to run the tool.
  
• The application window will appear
• Click the Disable button to disable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

Download DDS:

• Please download DDS by sUBs from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  Please disable any anti-malware program that will block scripts from running before running DDS.
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

• Please Download Rootkit Unhooker Save it to your desktop.
• Now double-click on RKUnhookerLE.exe to run it.
• Click the Report tab, then click Scan.
• Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
• Wait till the scanner has finished and then click File, Save Report.
• Save the report somewhere where you can find it. Click Close.

Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

DDS.txt:


DDS (Ver_10-10-21.02) - NTFSx86
Run by HP_Administrator at 16:44:56.77 on Wed 11/03/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.505 [GMT -5:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CrashPlan\CrashPlanService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ShutDownPro\ShutDownPro.EXE
C:\Program Files\CrashPlan\CrashPlanTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr
C:\WINDOWS\system32\rundll32.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
mCustomizeSearch = about:blank
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - No File
TB: {CCCCCCDB-4DDB-4703-95D4-DD2C526397BF} - No File
TB: {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - No File
TB: {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [RegistryBooster] "c:\program files\uniblue\registrybooster\launcher.exe" delay 20000
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [AlcWzrd] ALCWZRD.EXE
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] c:\program files\google\gmail notifier\gnotify.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\documents and settings\hp_administrator\start menu\programs\startup\KEYLITE.SHK.lnk.disabled
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\12shut~1.lnk - c:\program files\shutdownpro\ShutDownPro.EXE
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\AT&T Self Support Tool.lnk.disabled
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\crashp~1.lnk - c:\program files\crashplan\CrashPlanTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\forget~1.lnk - c:\program files\broderbund\ag creatacard\AGremind.exe
StartupFolder: c:\documents and settings\all users\start menu\programs\startup\Forget Me Not.lnk.disabled
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\SHORTK~1.LNK -
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\spybot~1.lnk - c:\program files\spybot - search & destroy\SpybotSD.exe
IE: &Google Search
IE: &Translate English Word
IE: &Yahoo! Search
IE: Add to Google Photos Screensa&ver
IE: Backward Links
IE: Cached Snapshot of Page
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: Search the web with &A9.com
IE: Similar Pages
IE: Translate Page into English
IE: Yahoo! &Dictionary
IE: Yahoo! &Maps
IE: Yahoo! &SMS
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: openbank.com\enterprise1
DPF: Microsoft XML Parser for Java
DPF: PackageCab - hxxp://www.imgag.com/cp/install/AxCtp2.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {166B1BCA-3F9C-11CF-8075-444553540000}
DPF: {17492023-C23A-453E-A040-C7C580BBF700}
DPF: {233C1507-6A77-46A4-9443-F871F945D258}
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
DPF: {44990200-3C9D-426D-81DF-AAB636FA4345}
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345}
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151266112718
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5}
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1151266222687
DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} - hxxp://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient_japan/SpinTopGamesLauncher.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1}
DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A}
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389}
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {D821DC4A-0814-435E-9820-661C543A4679} - hxxp://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://128.173.200.174/activex/AMC.cab
DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} - hxxp://www.seagate.com/support/disc/asp/tools/en/bin/npseatools.cab
DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} - hxxp://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1\applic~1\mozilla\firefox\profiles\9eq0amc4.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?invocationType=bu10aiminstabie7&sredir=2706&query=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\program files\siber systems\ai roboform\firefox\components\rfproxy_31.dll
FF - plugin: c:\documents and settings\hp_administrator\application data\mozilla\firefox\profiles\9eq0amc4.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\google updater\2.4.1851.5542\npCIDetect14.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, falsec:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20101029.001\IDSXpx86.sys [2010-10-19 341880]
R2 CrashPlanService;CrashPlan Backup Service;c:\program files\crashplan\CrashPlanService.exe [2009-11-5 152064]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101101.054\NAVENG.SYS [2010-11-2 86064]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20101101.054\NAVEX15.SYS [2010-11-2 1371184]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-9 133104]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-9-30 30192]
S3 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2007-12-2 41288]
S3 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2007-12-2 62280]
S3 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2007-12-2 79688]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-6-21 42512]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\svcntaux.exe [2007-12-2 742216]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\swdsvc.exe [2007-12-2 1415496]

=============== Created Last 30 ================

2010-10-12 23:13:10 953856 ------w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-12 23:13:09 974848 ------w- c:\windows\system32\dllcache\mfc42.dll
2010-10-12 23:12:52 617472 ------w- c:\windows\system32\dllcache\comctl32.dll

==================== Find3M ====================

2010-10-17 20:07:29 10297344 ---ha-w- c:\documents and settings\hp_administrator\ntuser.tmp
2010-09-18 17:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-09 13:38:01 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38:01 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38:00 17408 ----a-w- c:\windows\system32\corpol.dll
2010-09-08 15:57:57 389120 ----a-w- c:\windows\system32\html.iec
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-25 00:58:34 398744 ----a-r- c:\windows\system32\cpnprt2.cid
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-08-10 10:15:58 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-08-10 10:15:58 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 16:46:47.96 ===============

DDS Attach.txt:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-21.02)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 6/25/2006 8:11:33 AM
System Uptime: 11/2/2010 11:42:40 AM (29 hours ago)

Motherboard: ASUSTeK Computer INC. | | Goldfish3
Processor: Intel® Pentium® 4 CPU 3.00GHz | CPU 1 | 3000/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 176 GiB total, 129.669 GiB free.
D: is FIXED (FAT32) - 10 GiB total, 3.543 GiB free.
E: is CDROM ()
F: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
K: is FIXED (NTFS) - 149 GiB total, 76.491 GiB free.

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1008: 8/5/2010 4:07:18 PM - Norton 360 Registry Clean
RP1009: 8/6/2010 3:01:15 PM - Software Distribution Service 3.0
RP1010: 8/8/2010 12:10:15 AM - Norton 360 Registry Clean
RP1011: 8/9/2010 9:57:03 PM - Norton 360 Registry Clean
RP1012: 8/10/2010 1:19:54 PM - Norton 360 Registry Clean
RP1013: 8/11/2010 3:52:09 PM - System Checkpoint
RP1014: 8/17/2010 10:02:06 PM - Software Distribution Service 3.0
RP1015: 8/18/2010 2:15:45 AM - Norton 360 Registry Clean
RP1016: 8/19/2010 11:46:02 AM - System Checkpoint
RP1017: 8/19/2010 2:40:19 PM - Norton 360 Registry Clean
RP1018: 8/19/2010 2:51:32 PM - Norton 360 Registry Clean
RP1019: 8/20/2010 3:00:45 PM - Software Distribution Service 3.0
RP1020: 8/21/2010 3:19:19 PM - Norton 360 Registry Clean
RP1021: 8/21/2010 3:26:38 PM - Norton 360 Registry Clean
RP1022: 8/21/2010 3:33:49 PM - Norton 360 Registry Clean
RP1023: 8/22/2010 1:17:53 PM - Norton 360 Registry Clean
RP1024: 8/23/2010 2:34:39 PM - System Checkpoint
RP1025: 8/24/2010 2:02:56 PM - Norton 360 Registry Clean
RP1026: 8/25/2010 4:39:39 PM - System Checkpoint
RP1027: 8/26/2010 3:20:34 PM - Norton 360 Registry Clean
RP1028: 8/27/2010 3:00:26 PM - Software Distribution Service 3.0
RP1029: 8/28/2010 9:39:53 PM - Norton 360 Registry Clean
RP1030: 8/30/2010 5:01:49 AM - Norton 360 Registry Clean
RP1031: 8/31/2010 8:36:11 AM - System Checkpoint
RP1032: 8/31/2010 3:13:46 PM - Norton 360 Registry Clean
RP1033: 9/1/2010 10:09:29 PM - System Checkpoint
RP1034: 9/2/2010 9:21:03 PM - Norton 360 Registry Clean
RP1035: 9/3/2010 5:06:57 PM - Software Distribution Service 3.0
RP1036: 9/4/2010 2:41:15 PM - Norton 360 Registry Clean
RP1037: 9/4/2010 2:58:54 PM - Norton 360 Registry Clean
RP1038: 9/4/2010 5:59:34 PM - Norton 360 Registry Clean
RP1039: 9/5/2010 5:28:51 PM - Norton 360 Registry Clean
RP1040: 9/6/2010 6:17:19 PM - System Checkpoint
RP1041: 9/7/2010 1:59:44 PM - Norton 360 Registry Clean
RP1042: 9/8/2010 3:02:35 PM - System Checkpoint
RP1043: 9/9/2010 3:09:31 PM - Norton 360 Registry Clean
RP1044: 9/10/2010 3:00:26 PM - Software Distribution Service 3.0
RP1045: 9/11/2010 1:24:18 PM - Norton 360 Registry Clean
RP1046: 9/12/2010 1:29:13 PM - Norton 360 Registry Clean
RP1047: 9/14/2010 3:24:35 AM - System Checkpoint
RP1048: 9/14/2010 1:55:05 PM - Norton 360 Registry Clean
RP1049: 9/15/2010 5:34:01 PM - System Checkpoint
RP1050: 9/16/2010 3:24:52 PM - Norton 360 Registry Clean
RP1051: 9/16/2010 3:39:16 PM - Norton 360 Registry Clean
RP1052: 9/17/2010 8:13:14 PM - Software Distribution Service 3.0
RP1053: 9/18/2010 1:08:45 PM - Norton 360 Registry Clean
RP1054: 9/19/2010 2:25:18 PM - Norton 360 Registry Clean
RP1055: 9/20/2010 9:35:23 PM - System Checkpoint
RP1056: 9/21/2010 3:16:23 PM - Norton 360 Registry Clean
RP1057: 9/21/2010 3:29:36 PM - Norton 360 Registry Clean
RP1058: 9/21/2010 3:39:41 PM - Norton 360 Registry Clean
RP1059: 9/21/2010 3:40:45 PM - Norton 360 Registry Clean
RP1060: 9/22/2010 4:12:32 PM - System Checkpoint
RP1061: 9/23/2010 1:00:24 PM - Norton 360 Registry Clean
RP1062: 9/23/2010 1:07:19 PM - Norton 360 Registry Clean
RP1063: 9/23/2010 1:53:42 PM - Norton 360 Registry Clean
RP1064: 9/24/2010 3:00:25 PM - Software Distribution Service 3.0
RP1065: 9/25/2010 2:29:17 PM - Norton 360 Registry Clean
RP1066: 9/26/2010 2:35:15 PM - Norton 360 Registry Clean
RP1067: 9/26/2010 2:45:33 PM - Norton 360 Registry Clean
RP1068: 9/27/2010 3:32:19 PM - System Checkpoint
RP1069: 9/28/2010 1:21:03 PM - Norton 360 Registry Clean
RP1070: 9/29/2010 1:24:12 PM - System Checkpoint
RP1071: 9/30/2010 4:16:16 PM - Norton 360 Registry Clean
RP1072: 10/1/2010 3:50:58 PM - Software Distribution Service 3.0
RP1073: 10/2/2010 1:20:55 PM - Norton 360 Registry Clean
RP1074: 10/3/2010 4:08:50 PM - Norton 360 Registry Clean
RP1075: 10/3/2010 4:21:58 PM - Norton 360 Registry Clean
RP1076: 10/3/2010 4:33:55 PM - Norton 360 Registry Clean
RP1077: 10/3/2010 4:49:28 PM - Norton 360 Registry Clean
RP1078: 10/4/2010 8:55:19 PM - System Checkpoint
RP1079: 10/5/2010 1:13:37 PM - Norton 360 Registry Clean
RP1080: 10/7/2010 6:10:23 PM - Norton 360 Registry Clean
RP1081: 10/8/2010 3:00:56 PM - Software Distribution Service 3.0
RP1082: 10/8/2010 7:17:16 PM - Installed Java™ 6 Update 21
RP1083: 10/9/2010 2:26:58 PM - Norton 360 Registry Clean
RP1084: 10/11/2010 2:53:32 AM - Norton 360 Registry Clean
RP1085: 10/12/2010 6:56:35 AM - System Checkpoint
RP1086: 10/12/2010 3:08:16 PM - Norton 360 Registry Clean
RP1087: 10/12/2010 4:45:39 PM - Norton 360 Registry Clean
RP1088: 10/14/2010 12:51:17 AM - System Checkpoint
RP1089: 10/14/2010 1:54:24 AM - Software Distribution Service 3.0
RP1090: 10/14/2010 9:44:01 PM - Norton 360 Registry Clean
RP1091: 10/15/2010 7:44:08 PM - Software Distribution Service 3.0
RP1092: 10/16/2010 1:33:40 PM - Norton 360 Registry Clean
RP1093: 10/17/2010 4:19:05 PM - Norton 360 Registry Clean
RP1094: 10/19/2010 12:22:13 AM - System Checkpoint
RP1095: 10/19/2010 1:03:50 PM - Norton 360 Registry Clean
RP1096: 10/19/2010 1:35:53 PM - Norton 360 Registry Clean
RP1097: 10/21/2010 7:19:03 AM - System Checkpoint
RP1098: 10/21/2010 2:15:41 PM - Norton 360 Registry Clean
RP1099: 10/22/2010 3:00:27 PM - Software Distribution Service 3.0
RP1100: 10/23/2010 4:54:26 PM - Norton 360 Registry Clean
RP1101: 10/24/2010 7:08:58 PM - Norton 360 Registry Clean
RP1102: 10/26/2010 3:09:22 AM - System Checkpoint
RP1103: 10/26/2010 2:12:44 PM - Norton 360 Registry Clean
RP1104: 10/26/2010 2:34:09 PM - Norton 360 Registry Clean
RP1105: 10/26/2010 4:40:47 PM - Norton 360 Registry Clean
RP1106: 10/28/2010 2:52:18 PM - Norton 360 Registry Clean
RP1107: 10/29/2010 3:00:21 PM - Software Distribution Service 3.0
RP1108: 10/30/2010 2:07:14 PM - Norton 360 Registry Clean
RP1109: 10/31/2010 2:07:07 PM - Norton 360 Registry Clean
RP1110: 11/1/2010 5:22:21 PM - System Checkpoint
RP1111: 11/2/2010 4:00:54 PM - Norton 360 Registry Clean

==== Installed Programs ======================

5600
5600_Help
5600Trb
AAC Decoder
Access 2002 Inside Out Author Extras
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Reader 8.2.5
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.0
AI RoboForm (All Users)
AIM 7
AiO_Scan
AiOSoftware
American Greetings® CreataCard® 4
Any Video Converter 3.0.1
AOL Instant Messenger
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AT&T Self Support Tool
AutoUpdate
Avery Wizard 3.1
Barnyard Invasion from HP Media Center (remove only)
Bejeweled 2 Deluxe from HP Media Center (remove only)
Big Kahuna Reef from HP Media Center (remove only)
Blackhawk Striker 2 from HP Media Center (remove only)
Blasterball 2 from HP Media Center (remove only)
Blasterball 2 Holidays from HP Media Center (remove only)
Boggle Supreme from HP Media Center (remove only)
Bonjour
Bookworm Deluxe from HP Media Center (remove only)
Bounce Symphony from HP Media Center (remove only)
BufferChm
CameraDrivers
CATVids v8
CCleaner
CDDRV_Installer
Compatibility Pack for the 2007 Office system
Coupon Printer for Windows
CP_AtenaShokunin1Config
CP_CalendarTemplates1
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
CrashPlan
Critical Update for Windows Media Player 11 (KB959772)
Crystal Maze from HP Media Center (remove only)
CueTour
CustomerResearchQFolder
CutePDF Writer 2.7
Destinations
DeviceManagementQFolder
Digby's Donuts from HP Media Center (remove only)
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Plus Web Player
DivX Version Checker
DivXLand Media Subtitler
DocProc
DocumentViewer
DocumentViewerQFolder
Download Updater (AOL LLC)
Dropbox
Enhanced Multimedia Keyboard Solution
ERUNT 1.1j
EZ Macros
FATE Demo from HP Media Center (remove only)
Fax
ffdshow (remove only)
Finale NotePad 2005a
Finale NotePad 2006
Finale PrintMusic 2009
Finale SongWriter 2005
Flip Words from HP Media Center (remove only)
FLV Player 1.3.3
Free PS Convert driver 8.15
Free Video Converter V 2.5
GdiplusUpgrade
GearDrvs
GemMaster Mystic
GIF Movie Gear 4.1.2
GoodSync
Google Apps
Google Chrome
Google Desktop
Google Desktop Plugin - Calendar
Google Earth
Google Gmail Notifier
Google Pack Screensaver
Google Talk (remove only)
Google Update Helper
Google Updater
H.264 Decoder
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Boot Optimizer
HP Deskjet Printer Preload
HP DigitalMedia Archive
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Game Console and games
HP Image Zone 5.3
HP Image Zone for Media Center PC
HP Imaging Device Functions 5.3
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP PSC & OfficeJet 5.3.B
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
HP Tunes
HPProductAssistant
HpSdpAppCoreApp
Insaniquarium Deluxe from HP Media Center (remove only)
InstantShareDevices
Intel® Graphics Media Accelerator Driver
IntelliMover Data Transfer Demo
InterVideo WinDVD Player
iTunes
Java 2 Runtime Environment Standard Edition v1.3.1_18
Java Auto Updater
Java™ 6 Update 2
Java™ 6 Update 21
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Jewel Quest from HP Media Center (remove only)
KhalInstallWrapper
KompoZer 0.8b3
LightScribe 1.4.31.1
Logitech QuickCam Software
Logitech SetPoint
Logitech® Camera Driver
Mah Jong Quest from HP Media Center (remove only)
Malwarebytes' Anti-Malware
Memorex exPressit Label Design Studio
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Easy Assist v2
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Professional
Microsoft Office XP Professional with FrontPage
Microsoft Plus! Dancer LE
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft SQL Server Desktop Engine
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Web Publishing Wizard 1.52
Microsoft Windows Script 5.7
Microsoft Windows Vista Upgrade Advisor
Microsoft Works
MKV Splitter
Motorola SM56 Speakerphone Modem
Mozilla Firefox (3.6.11)
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
muvee autoProducer unPlugged 1.1 - HPD
My Netflix
myFlixer 1.0.0.2
NetAlyzer 0.3
Netflix Movie Viewer
NewCopy
Norton 360
Norton Security Scan
OpenOffice.org 3.2
Opera 9.0
PanoStandAlone
PestPatrolv5
Photo Organizer
PhotoGallery
Picasa 3
Polar Bowler from HP Media Center (remove only)
Polar Golfer from HP Media Center (remove only)
Portal
ProductContext
PSPrinters08
PSTAPlugin
Puzzle Express from HP Media Center (remove only)
QFolder
QuickTime
RandMap
Readme
RealPlayer
Realtek High Definition Audio Driver
Ricochet Lost Worlds from HP Media Center (remove only)
Safari
Scan
ScannerCopy
SCRABBLE Blast from HP Media Center (remove only)
SCRABBLE from HP Media Center (remove only)
SCRABBLE Rack Attack from HP Media Center (remove only)
SDP Downloader
Seagate SeaTools English Online
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shipping Assistant 3.2
ShortKeys 2
Shrek 2 Ogre Bowler from HP Media Center (remove only)
ShutDownPro
SkinsHP1
Skype™ 4.2
Slingo Deluxe from HP Media Center (remove only)
Slyder from HP Media Center (remove only)
SoftMaker Office 2008 (C:\Program Files\SoftMaker Office 2008)
SolutionCenter
Sonic Encoders
Sonic Express Labeler
Sonic_PrimoSDK
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy
Spyware Doctor 5.1
Status
Steam
Subtitle Workshop 2.51
Super Granny from HP Media Center (remove only)
SupportSoft Assisted Service
Swarm from HP Media Center (remove only)
Tradewinds from HP Media Center (remove only)
TrayApp
Tweak UI
Unload
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Snooper v2.20.02
VC80CRTRedist - 8.0.50727.4053
Viewpoint Media Player
Voice and Speech Recognition Software
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix [See KB889858 for more information]
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows Presentation Foundation
Windows XP Media Center Edition 2005 KB888316
Windows XP Media Center Edition 2005 KB890629
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WinPcap 4.1 beta
Wisdom-soft Set up ASR 3.1 Free
XML Paper Specification Shared Components Pack 1.0
Xvid 1.2.2 final uninstall
Yahoo! Messenger
Yahoo! Photos Easy Upload Tool
Yahoo! Photos Print-at-Home Tool

==== End Of File ===========================

RKUNHooker Log:


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xAA3DB000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 4083712 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA7DC9000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20101101.054\NAVEX15.SYS 1368064 bytes (Symantec Corporation, AV Engine)
0xF6691000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 1052672 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xF6537000 C:\WINDOWS\system32\DRIVERS\smserial.sys 925696 bytes (Motorola Inc., Motorola SM56 Modem WDM Driver)
0xBF073000 C:\WINDOWS\System32\ialmdd5.DLL 909312 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xF73AE000 iaStor.sys 872448 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
0xF7271000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA9D1C000 C:\WINDOWS\System32\Drivers\N360\0308000.029\ccHPx86.sys 503808 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0xAA112000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0xA9E12000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA9DB4000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF644A000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xA9FE6000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xA7D5D000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20101029.001\IDSxpx86.sys 360448 bytes (Symantec Corporation, IDS Core Driver)
0xA9520000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xAA314000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SRTSP.SYS 339968 bytes (Symantec Corporation, Symantec AutoProtect)
0xF7315000 SYMEFA.SYS 323584 bytes
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xA9CDA000 C:\WINDOWS\System32\Drivers\N360\0308000.029\BHDrvx86.sys 270336 bytes (Symantec Corporation, BASH Driver)
0xA9640000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xA9F8A000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMTDI.SYS 212992 bytes (Symantec Corporation, Network Dispatch Driver)
0xBF042000 C:\WINDOWS\System32\ialmdev5.DLL 200704 bytes (Intel Corporation, Component GHAL Driver)
0xF64A8000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF74D9000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA9889000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7244000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA70D0000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xA9E82000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF6655000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xA9ECF000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF7483000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xA9F64000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xAA1A1000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0xA9C8E000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xAA3B7000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF6631000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF6500000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xA8355000 C:\WINDOWS\System32\Drivers\RDPWD.SYS 143360 bytes (Microsoft Corporation, RDP Terminal Stack Driver (US/Canada Only, Not for Export))
0xA9EAD000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 139264 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7376000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74A9000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xA9D97000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xF722A000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7396000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xA9C76000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF6619000 C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys 98304 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xF72FE000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF64E9000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA9F4F000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMFW.SYS 86016 bytes (Symantec Corporation, Firewall Filter Driver)
0xA93F3000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA7DB5000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20101101.054\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xF6523000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF667D000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAA03F000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7364000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF74C8000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF64D8000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xA9378000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF68C1000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF76B8000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xF7618000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF7878000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF77E8000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF68B1000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA9711000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF77F8000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7628000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
0xF7668000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xA84BB000 C:\WINDOWS\system32\DRIVERS\HPZid412.sys 53248 bytes (HP, IEEE-1284.4-1999 Driver (Windows 2000))
0xF68E1000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF7728000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7648000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF7808000 C:\WINDOWS\System32\Drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xF7688000 gagp30kx.sys 49152 bytes (Microsoft Corporation, MS Generic AGPv3.0 Filter for K8/9 Processor Platforms)
0xF7748000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF6921000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF68D1000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xA7B8C000 C:\WINDOWS\system32\drivers\lvusbsta.sys 45056 bytes (Logitech Inc., USB Statistic Driver)
0xF7638000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF7738000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7608000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7798000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF7848000 C:\WINDOWS\system32\drivers\N360\0308000.029\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xF7768000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7658000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF7818000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF68F1000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF7758000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF76C8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA7B2C000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF7678000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF7868000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF7950000 C:\WINDOWS\system32\DRIVERS\LMouFilt.Sys 32768 bytes (Logitech, Inc., Logitech Mouse Filter Driver.)
0xF79E8000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xF79A8000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF78D8000 C:\WINDOWS\system32\DRIVERS\SymIM.sys 32768 bytes (Symantec Corporation, NDIS Intermediate Driver)
0xF79B0000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMNDIS.SYS 32768 bytes (Symantec Corporation, NDIS Filter Driver)
0xA7C6F000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF79D8000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7940000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7948000 C:\WINDOWS\system32\DRIVERS\LHidFilt.Sys 28672 bytes (Logitech, Inc., Logitech HID Filter Driver.)
0xF7888000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF79B8000 C:\WINDOWS\System32\Drivers\N360\0308000.029\SYMIDS.SYS 28672 bytes (Symantec Corporation, IDS Filter Driver)
0xF7910000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF7918000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF79F8000 C:\WINDOWS\SYSTEM32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xA9C36000 C:\WINDOWS\system32\DRIVERS\HPZius12.sys 24576 bytes (HP, 1284.4<->Usb Datalink Driver (Windows 2000))
0xF79F0000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7928000 C:\WINDOWS\System32\Drivers\LUsbFilt.Sys 24576 bytes (Logitech, Inc., Logitech USB Filter Driver.)
0xF78D0000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xA9C26000 C:\WINDOWS\system32\drivers\symlcbrd.sys 24576 bytes (Symantec Corporation, Symantec Core Component)
0xA9C4E000 C:\WINDOWS\System32\Drivers\TDTCP.SYS 24576 bytes (Microsoft Corporation, TCP Transport Driver)
0xF79D0000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF7998000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF7A00000 C:\WINDOWS\System32\drivers\aspi32.sys 20480 bytes (Adaptec, ASPI for WIN32 Kernel Driver)
0xF79A0000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7890000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF7A10000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF78A0000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7A08000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF78F0000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA7CF2000 C:\WINDOWS\system32\DRIVERS\HPZipr12.sys 16384 bytes (HP, IEEE-1284.4-1999 Print Class Driver)
0xF71F2000 C:\WINDOWS\system32\DRIVERS\L8042Kbd.sys 16384 bytes (Logitech, Inc., Logitech PS2 Keyboard Filter Driver.)
0xF6796000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter)
0xF67AE000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA9B1A000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xA9C0A000 C:\WINDOWS\system32\DRIVERS\usbscan.sys 16384 bytes (Microsoft Corporation, USB Scanner Driver)
0xF7A18000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xAA3AB000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xF7B00000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF7B04000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF71EA000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xAA38F000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF7BC8000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF7B10000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xF7B22000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF7BC6000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7B0E000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xF7B08000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF7BCE000 C:\WINDOWS\System32\Drivers\MCSTRM.SYS 8192 bytes (RealNetworks, Inc., RealNetworks Virtual Path Manager®)
0xF7BCA000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF7BCC000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF7B66000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF7B74000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7B0C000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF7B0A000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7C50000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7BF1000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7CD9000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7BD0000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================

Thanks!

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

Log from ComboFix:


ComboFix 10-11-02.06 - HP_Administrator 11/03/2010 19:22:43.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.549 [GMT -5:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\cup.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\customer_cup.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\heart.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\menu_down.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\menu_up.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\plates.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\ticket.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\accessories\tray.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\music\mainmenumusic.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_bring_check_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_deliver_food_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_deliver_order_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_diner.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_dish_dropoff_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_food_ready_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_gain_heart_1.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_get_drinks_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_party_arrive_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_pencil_write_2.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_pickup_food_1_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_rollover_1.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\audio\sfx\sfx_seat_people_snd.ogg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\choosedifficulty.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\credits.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\flo_lose.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\flo_win.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\help1.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\help2.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\highscores.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\levelintro.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\levelintro_mask.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\levelover.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\levelover_mask.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\mainmenu.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\popup.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\popup_mask.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\upgradegrid.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\upgradetitle.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\backgrounds\upsell.jpg
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\buttons\arrowleft_blue.png
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c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\tutorial_character.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\tutorialarrow.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\tutorialbox.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgradeanim.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgradeanim.xml
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgrades\drinks.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgrades\maitred.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgrades\oven.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgrades\select.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgrades\shoes.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgrades\stereo.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\assets\ui\upgrades\table.png
c:\windows\Downloaded Program Files\DinerDash.1.0.0.80\dinerdash.exe
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\Google Pack Screensaver Uninstaller.exe
D:\Autorun.inf

----- File Replicators -----

c:\hp\bin\commands.exe
d:\i386\APPS\APP00334\commands.exe
d:\i386\APPS\APP00460\commands.exe
d:\i386\APPS\APP01333\commands.exe
d:\i386\APPS\APP06160\commands.exe
d:\i386\APPS\APP07128\commands.exe
d:\i386\APPS\APP07190\commands.exe
d:\i386\APPS\APP11148\commands.exe
d:\i386\APPS\APP15027\commands.exe
d:\i386\APPS\APP17505\commands.exe
d:\i386\APPS\APP19550\commands.exe
d:\i386\APPS\APP19886\commands.exe
d:\i386\APPS\APP21007\commands.exe
d:\i386\APPS\APP22353\commands.exe
d:\i386\APPS\APP22496\commands.exe
d:\i386\APPS\APP22882\commands.exe
d:\i386\APPS\APP23171\commands.exe
d:\i386\APPS\APP24017\commands.exe
d:\i386\APPS\APP27027\commands.exe
d:\i386\APPS\APP27770\commands.exe
d:\i386\APPS\APP28338\commands.exe
d:\i386\APPS\APP30781\commands.exe
d:\i386\APPS\APP32057\commands.exe
d:\i386\APPS\APP32173\commands.exe
d:\i386\DRV\APP01423\commands.exe
d:\i386\DRV\APP03026\commands.exe
d:\i386\DRV\APP03569\commands.exe
d:\i386\DRV\APP05436\commands.exe
d:\i386\DRV\APP08334\commands.exe
d:\i386\DRV\APP15229\commands.exe
d:\i386\DRV\APP16236\commands.exe
d:\i386\DRV\APP16612\commands.exe
d:\i386\DRV\APP25861\commands.exe
d:\i386\DRV\APP27441\commands.exe
d:\i386\DRV\APP29039\commands.exe
d:\i386\DRV\APP30678\commands.exe
.
.
((((((((((((((((((((((((( Files Created from 2010-10-04 to 2010-11-04 )))))))))))))))))))))))))))))))
.

2010-10-12 23:13 . 2010-09-18 06:53 953856 ------w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-12 23:13 . 2010-09-18 06:53 974848 ------w- c:\windows\system32\dllcache\mfc42.dll
2010-10-12 23:12 . 2010-08-23 16:12 617472 ------w- c:\windows\system32\dllcache\comctl32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-10-17 20:07 . 2010-07-17 00:49 10297344 ---ha-w- c:\documents and settings\HP_Administrator\ntuser.tmp
2010-09-18 17:23 . 2005-12-03 03:32 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2005-12-03 03:32 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2005-12-03 03:32 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2005-12-03 03:32 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-09 13:38 . 2005-12-03 10:35 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38 . 2005-12-03 03:31 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38 . 2009-04-12 13:50 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38 . 2005-12-03 03:30 17408 ----a-w- c:\windows\system32\corpol.dll
2010-09-08 15:57 . 2005-12-03 03:31 389120 ----a-w- c:\windows\system32\html.iec
2010-09-01 11:51 . 2005-12-03 03:29 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42 . 2005-12-03 03:35 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02 . 2005-12-03 03:35 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57 . 2005-12-03 03:34 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 13:39 . 2005-12-03 10:34 357248 ----a-w- c:\windows\system32\drivers\srv.sys
2010-08-26 12:52 . 2009-04-15 00:52 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-25 00:58 . 2010-03-13 17:53 398744 ----a-r- c:\windows\system32\cpnprt2.cid
2010-08-23 16:12 . 2005-12-03 03:30 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17 . 2005-12-03 03:33 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45 . 2005-12-03 03:33 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-08-10 10:15 . 2010-08-10 10:15 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-08-10 10:15 . 2010-08-10 10:15 69632 ----a-w- c:\windows\system32\QuickTime.qts
2009-04-01 03:47 . 2009-02-15 14:15 324976 ----a-w- c:\program files\mozilla firefox\components\coFFPlgn.dll
2010-08-01 03:09 . 2007-03-17 21:44 119808 ----a-w- c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19 94208 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.13.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19 94208 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.13.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2009-12-09 01:19 94208 ----a-w- c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.13.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSERIAL"="sm56hlpr.exe" [2005-01-24 544768]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-01 30192]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2005-07-19 221184]
"KBD"="c:\hp\KBD\KBD.EXE" [2005-02-02 61440]
"AlcWzrd"="ALCWZRD.EXE" [2005-09-21 2807808]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2010-09-24 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2006-06-26 180269]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-08-10 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-01 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\
KEYLITE.SHK.lnk.disabled [2008-5-24 686]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
12 ShutDownPro.lnk - c:\program files\ShutDownPro\ShutDownPro.EXE [2006-7-30 100352]
AT&T Self Support Tool.lnk.disabled [2008-1-25 1724]
CrashPlan Tray.lnk - c:\program files\CrashPlan\CrashPlanTray.exe [2010-3-8 217088]
Forget Me Not.lnk - c:\program files\Broderbund\AG CreataCard\AGremind.exe [2010-8-28 319488]
Forget Me Not.lnk.disabled [2006-12-9 873]
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2008-8-4 805392]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
2008-05-02 07:42 72208 ----a-w- c:\program files\Common Files\logishrd\Bluetooth\LBTWLgn.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk.disabled]
backup=c:\windows\pss\Adobe Reader Speed Launch.lnk.disabledCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Event Reminder.lnk]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Updater.lnk]
backup=c:\windows\pss\Google Updater.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^SBC Self Support Tool.lnk]

[HKLM\~\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^Shortcut to AdderallXR_Reminder.exe.lnk.disabled]
backup=c:\windows\pss\Shortcut to AdderallXR_Reminder.exe.lnk.disabledStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Picasa Media Detector
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
2005-06-07 05:46 57344 ----a-w- c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Alcmtr]
2005-05-04 08:43 69632 ----a-w- c:\windows\ALCMTR.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\High Definition Audio Property Page Shortcut]
2005-01-08 08:07 61952 ----a-w- c:\windows\system32\HdAShCut.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
2006-04-20 17:10 50792 ----a-w- c:\program files\Common Files\AOL\1151333582\ee\aolsoftware.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2005-06-09 00:59 77824 ----a-w- c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2005-05-12 14:12 49152 ----a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
2005-02-26 06:34 245760 ----a-w- c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPHUPD08]
2005-06-02 13:35 49152 ----a-w- c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-09-01 13:32 421160 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechSoftwareUpdate]
2005-06-08 19:44 196608 ----a-w- c:\program files\Logitech\Video\ManifestEngine.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechVideoRepair]
2005-06-08 20:24 458752 ----a-w- c:\program files\Logitech\Video\ISStart.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogitechVideoTray]
2005-06-08 20:14 217088 ----a-w- c:\program files\Logitech\Video\LogiTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
2005-05-11 07:50 253952 ----a-w- c:\hp\drivers\hplsbwatcher\LSBurnWatcher.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Motive SmartBridge]
2003-12-10 09:52 380928 ----a-w- c:\progra~1\SBCSEL~1\SMARTB~1\MotiveSB.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2008-04-14 00:12 1695232 --sha-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2005-06-09 01:03 114688 ----a-w- c:\windows\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-08-10 10:15 421888 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMan]
2005-09-21 15:24 86016 ----a-w- c:\windows\SOUNDMAN.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2006-06-26 15:04 180269 ----a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" /background
"ctfmon.exe"=c:\windows\system32\ctfmon.exe
"WMPNSCFG"=c:\program files\Windows Media Player\WMPNSCFG.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"IPHSend"=c:\program files\Common Files\AOL\IPHSend\IPHSend.exe
"Picasa Media Detector"=c:\program files\Picasa2\PicasaMediaDetector.exe
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" -osboot
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1151333582\\ee\\aolsoftware.exe"=
"c:\\Program Files\\Common Files\\AOL\\1151333582\\ee\\aim6.exe"=
"c:\\Program Files\\HP\\HP Software Update\\HPWUCli.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Google\\Google Talk\\googletalk.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\CrashPlan\\CrashPlanService.exe"=
"c:\\Documents and Settings\\HP_Administrator\\Application Data\\Dropbox\\bin\\Dropbox.exe"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Steam\\Steam.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\AIM7\\aim.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [2/2/2010 3:27 AM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [2/2/2010 3:27 AM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [2/2/2010 3:27 AM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20101029.001\IDSXpx86.sys [10/19/2010 3:36 PM 341880]
R2 CrashPlanService;CrashPlan Backup Service;c:\program files\CrashPlan\CrashPlanService.exe [11/5/2009 4:08 PM 152064]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [2/2/2010 3:26 AM 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [5/26/2010 3:00 AM 102448]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/9/2010 10:33 AM 133104]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [9/30/2006 1:41 PM 30192]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [6/21/2007 3:55 PM 42512]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\svcntaux.exe [12/2/2007 3:13 PM 742216]
.
Contents of the 'Scheduled Tasks' folder

2010-11-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 16:50]

2010-11-04 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-12-02 11:56]

2010-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-09 15:32]

2010-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-01-09 15:32]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/ig
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: &Google Search
IE: &Translate English Word
IE: &Yahoo! Search
IE: Add to Google Photos Screensa&ver
IE: Backward Links
IE: Cached Snapshot of Page
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
IE: Search the web with &A9.com
IE: Similar Pages
IE: Translate Page into English
IE: Yahoo! &Dictionary
IE: Yahoo! &Maps
IE: Yahoo! &SMS
Trusted Zone: openbank.com\enterprise1
DPF: Microsoft XML Parser for Java
DPF: PackageCab - hxxp://www.imgag.com/cp/install/AxCtp2.cab
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} - hxxp://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://128.173.200.174/activex/AMC.cab
FF - ProfilePath - c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\9eq0amc4.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?invocationType=bu10aiminstabie7&sredir=2706&query=
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - component: c:\program files\Siber Systems\AI RoboForm\Firefox\components\rfproxy_31.dll
FF - plugin: c:\documents and settings\HP_Administrator\Application Data\Mozilla\Firefox\Profiles\9eq0amc4.default\extensions\{E2883E8F-472F-4fb0-9522-AC9BF37916A7}\plugins\np_gp.dll
FF - plugin: c:\program files\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1851.5542\npCIDetect14.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npmozax.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true);user_pref(network.protocol-handler.warn-external.dnupdate, falsec:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified
c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

Toolbar-Locked - (no file)
WebBrowser-{FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - (no file)
HKCU-Run-RegistryBooster - c:\program files\Uniblue\RegistryBooster\launcher.exe
MSConfigStartUp-CTFMON - (no file)
AddRemove-Google Pack Screensaver - c:\windows\Google Pack Screensaver Uninstaller.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-03 19:32
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(968)
c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
c:\program files\common files\logishrd\bluetooth\LBTServ.dll

- - - - - - - > 'explorer.exe'(5464)
c:\windows\system32\WININET.dll
c:\documents and settings\HP_Administrator\Application Data\Dropbox\bin\DropboxExt.13.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
c:\progra~1\SPYBOT~1\SDHelper.dll
c:\program files\Siber Systems\AI RoboForm\roboform.dll
c:\program files\Microsoft Office\Office10\msohev.dll
c:\program files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
.
Completion time: 2010-11-03 19:37:22
ComboFix-quarantined-files.txt 2010-11-04 00:37

Pre-Run: 139,109,945,344 bytes free
Post-Run: 139,056,697,344 bytes free

Current=3 Default=3 Failed=1 LastKnownGood=5 Sets=,1,2,3,5
- - End Of File - - D910F4481B216DD90C3238538C364F4D

Problems:

I ran ComboFix and when it got to the point where it was creating the log, it hung for over an hour. I noticed that the icon for Google's Gmail Notifier was showing in the SysTray; I had disabled the software and it should not have been showing there (it wasn't when ComboFix started its scan).

I couldn't find a way to disable Gmail Notifier to keep it from loading on startup, so I uninstalled the program and ran ComboFix again. This time, the program ran to completion and the log file was created. I've posted it above.

As for how my computer is doing, I don't know if the problem has been fixed or not - it was sporadic and happened for no apparent reason, so I suppose I will just have to wait and see. It could be that this is a hardware problem as well.

Thanks for your help with this - if you'd like, I'll keep you posted as to whether or not the computer displays the old symptoms.

Charles

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.2.5
Java 2 Runtime Environment Standard Edition v1.3.1_18
Java™ 6 Update 2
Java™ 6 Update 21 <--do not remove
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Viewpoint Media Player

and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Your Java is out of date.

It can be updated by the Java control panel

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
• An update should begin;
• follow the prompts

Clear your Java Cache

• click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
  
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    Applications and Applets
    Trace and Log Files
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Temporary Files Window
• Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

• Please download TFC to your desktop,
• Save any unsaved work. TFC will close all open application windows.
• Double-click TFC.exe to run the program.
• If prompted, click "Yes" to reboot.

Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

• I would like you to rerun MBAM
  
• Double-click mbam icon
• go to the update tab at the top
• click on check for updates
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
• If you accidently close it, the log file is saved here and will be named like this:
• C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

• Go Here to download HijackThis Installer
• Save HijackThis Installer to your desktop.
• Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
• By default it will install to C:\Program Files\Trend Micro\HijackThis .
• Click on Install.
• It will create a HijackThis icon on the desktop.
• Once installed it will launch Hijackthis.
• Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
• DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

Edited by gringo_pr, 04 November 2010 - 06:10 AM.

You asked me to rerun MBAM; I had not run it previously.

MBAM Log:


Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5043

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

11/4/2010 10:53:02 AM
mbam-log-2010-11-04 (10-53-02).txt

Scan type: Quick scan
Objects scanned: 155919
Time elapsed: 18 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


HijackThis Log:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:23:56 AM, on 11/4/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17091)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CrashPlan\CrashPlanService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\sm56hlpr.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ShutDownPro\ShutDownPro.EXE
C:\Program Files\CrashPlan\CrashPlanTray.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\vssvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.8.0.41\IPSBHO.DLL
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: KEYLITE.SHK.lnk.disabled
O4 - Global Startup: 12 ShutDownPro.lnk = C:\Program Files\ShutDownPro\ShutDownPro.EXE
O4 - Global Startup: AT&T Self Support Tool.lnk.disabled
O4 - Global Startup: CrashPlan Tray.lnk = C:\Program Files\CrashPlan\CrashPlanTray.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGremind.exe
O4 - Global Startup: Forget Me Not.lnk.disabled
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: ShortKeys 2.lnk = ?
O4 - Global Startup: Spybot - Search & Destroy.lnk = C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: PackageCab - http://www.imgag.com/cp/install/AxCtp2.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} (Shockwave ActiveX Control) -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} (PogoWebLauncher Control) - http://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
O16 - DPF: {6218F7B5-0D3A-48BA-AE4C-49DCFA63D400} (CSEQueryObject Object) - http://www.myheritage.com/Genoogle/Components/ActiveX/SearchEngineQuery.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1151266112718
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1151266222687
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - http://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient_japan/SpinTopGamesLauncher.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} -
O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} -
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -
O16 - DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} (Java Plug-in 1.5.0) -
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - http://128.173.200.174/activex/AMC.cab
O16 - DPF: {E36C5562-C4E0-4220-BCB2-1C671E3A5916} (Seagate SeaTools English Online) - http://www.seagate.com/support/disc/asp/tools/en/bin/npseatools.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.8.0.41\coIEPlg.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CrashPlan Backup Service (CrashPlanService) - CrashPlan - C:\Program Files\CrashPlan\CrashPlanService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\logishrd\Bluetooth\LBTServ.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - Unknown owner - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

--
End of file - 13105 bytes


Thanks for all your help with this!

Greetings

You asked me to rerun MBAM; I had not run it previously.
It was installed on the computer so somebody has


These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  
  • O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
    O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - Startup: KEYLITE.SHK.lnk.disabled
    O4 - Global Startup: AT&T Self Support Tool.lnk.disabled
    O4 - Global Startup: CrashPlan Tray.lnk = C:\Program Files\CrashPlan\CrashPlanTray.exe
    O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGremind.exe
    O4 - Global Startup: Forget Me Not.lnk.disabled
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: ShortKeys 2.lnk = ?
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brakets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the activex control to install
  
  • Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt

Copy and paste that log as a reply to this topic

Gringo

ESETSmartInstaller@High as CAB hook log:

OnlineScanner.ocx - registred OK

# version=7

# iexplore.exe=7.00.6000.17091 (vista_gdr.100824-1500)

# OnlineScanner.ocx=1.0.0.6211

# api_version=3.0.2

# EOSSerial=6cf491b10225bd40b51c05c25e2e00ae

# end=finished

# remove_checked=false

# archives_checked=true

# unwanted_checked=true

# unsafe_checked=true

# antistealth_checked=true

# utc_time=2010-11-05 01:12:06

# local_time=2010-11-04 08:12:06 (-0600, Central Daylight Time)

# country="United States"

# lang=1033

# osver=5.1.2600 NT Service Pack 3

# compatibility_mode=512 16777215 100 0 53377057 53377057 0 0

# compatibility_mode=2560 16777215 100 0 0 0 0 0

# compatibility_mode=3589 16777189 100 100 1213807 37060395 0 0

# compatibility_mode=4864 16777215 100 0 132197840 132197840 0 0

# compatibility_mode=8192 67108863 100 0 0 0 0 0

# scanned=156699

# found=1

# cleaned=0

# scan_time=7974

C:\Program Files\myFlixer\myFlixer.exe probably unknown NewHeur_PE virus 00000000000000000000000000000000 I

Thanks!

Hello

We need to delete some files from your computer.

delete files

• Copy all text in the quote box (below)...to Notepad.
  

  @echo off
  rd /s /q "C:\Program Files\myFlixer\"
  rd /s /q "C:\Program Files\BadDir01\"
  del %0

• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK

Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:

• Go to Start > All Programs > Accessories > System Tools > System Restore
• Select Create a restore point, and Ok it.
• Next, go to Start > Run and type in cleanmgr
• choose your root drive (normally C:)
• after it calculates how much space you will save it will open up a new window
• Select the More options tab at the top of the window
• Choose the option to clean up system restore and OK it.
• go back to the disk clean up tab
• put a checkmark in all - except compress old files (leave this unchecked)
• click Ok then click yes

This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

• From within Internet Explorer click on the Tools menu and then click on Options.
• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialise and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
  Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

please read this great article by miekiemoes How to prevent Malware:

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

Hi,

Thanks for all your help. My computer is running a bit faster, it seems, and certainly starts up more quickly, I still get the annoying hard drive noise from time to time and the CPU still spikes to 100% and stays there at times, but not nearly as often as it was. I fear this may be a hardware issue at this point, which would be disastrous.

One thing - you recommended checking the following entry in Hijack This for removal, and it is required for my modem to work properly:

O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
Some other deletion via Hijack This deleted a functionality of my keyboard - the volume controls worked, but didn't show up on screen. I got it to work again by trial and error, and honestly can't say which startup I restored. I know I could run Hijack This to investigate, and I will at some point - I have to admit, I'm tired of working on my computer! (All the more reason that I appreciate all the hard work you put in on your end.) There were some other minor deletion recommendations that I chose to ignore because I liked having access to a few things via the SysTray rather than going to Programs to launch them.

Thank you again for all your assistance - I really appreciate it!

chiGeek / Charles

Hello

I still get the annoying hard drive noise from time to time and the CPU still spikes to 100% and stays there at times, but not nearly as often as it was. I fear this may be a hardware issue at this point, which would be disastrous.

this could be bad news - do keep things backed up so if it does go it won't be so painfull

O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe - I have this as a helper utility and not needed for the modem to work but I will change

This deleted a functionality of my keyboard - the volume controls worked, but didn't show up on screen. I got it to work again by trial and error,
I will double check this to see which one it was

Thank you again for all your assistance - I really appreciate it!
you are most welcome

Gringo

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.

With Regards,
Gringo