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I can use some help… I got hit with the Think Point malware…I tried to remove it via the instructions posted on this site but was unable to get the downloads to work after I removed the “hotfix” exe so now I have a blue screen and I don’t know what to do. I have not rebooted yet but I just don’t know how to recover from here. Can I just reload my system software somehow without losing all my files mostly Photos? If anyone has a suggestion I am open to hear it and give it a try. Thanks
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