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Infected with DpiSvr32.dll


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16 replies to this topic

#1 Kim M

Kim M

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Posted 25 October 2010 - 04:08 PM

I got infected with a trojan yesterday, accidentally clicked on something and it popped up that screen that tries to get me to clean my computer (happened to hubby a while back, mine looked a little different though). So I followed the steps given here that we followed when he had his problem (his computer has been clean since):

http://www.bleepingcomputer.com/virus-removal/remove-av-security-suite (because he had the AV Security Suite thing and mine looked similar)

Malwarebytes found 10 items, so I removed them and restarted. Things seemed fine until I tried to log on to paypal, and got a box that asked me for lots of personal info before it would let me continue. Had to close that and then Firefox crashed so I knew I still had something. I checked the startup registry and found rundll32 "C"\Users\blah blah blah\DpiSvr32.dll" CreateProcessNotify

I removed that, restarted, changed all my passwords, but just wanted to make sure I was clean. Things seem good, but didn't know for sure so posted in the Security forum with my problem where I was assisted by "DaChew."

DaChew has been working with me (http://www.bleepingcomputer.com/forums/topic355973.html) and we ran Eset but where unable to get gmer to run so I have been directed to this forum. Eset found one threat, a trojan, log is attached. As soon as I open the Gmer program it shuts my computer down and I have attached the report I get when my computer restarts.

Kim

DDS (Ver_10-10-21.02) - NTFSx86
Run by Kim at 15:43:10.81 on Mon 10/25/2010
Internet Explorer: 8.0.6001.18975 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3316.1619 [GMT -5:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\AERTSrv.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Systweak\Advanced Vista Optimizer 2009\AVODefragService32.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\lxeacoms.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Windows\System32\igfxtray.exe
C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe
C:\Program Files\Lexmark S300-S400 Series\ezprint.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Systweak\Advanced Vista Optimizer 2009\AVO.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Kim\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5080813
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.8.0.41\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Lexmark Printable Web: {d2c5e510-be6d-42cc-9f61-e4f939078474} - c:\program files\lexmark printable web\bho.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.8.0.41\coIEPlg.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [AVO Ram Optimizer] c:\program files\systweak\advanced vista optimizer 2009\AVO.exe -s
uRun: [AdobeBridge]
uRun: [eFax 4.4] "c:\program files\efax messenger 4.4\J2GDllCmd.exe" /R
uRun: [Google Update] "c:\users\kim\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [PMBVolumeWatcher] c:\program files\sony\pmb\PMBVolumeWatcher.exe
mRun: [lxeamon.exe] "c:\program files\lexmark s300-s400 series\lxeamon.exe"
mRun: [EzPrint] "c:\program files\lexmark s300-s400 series\ezprint.exe"
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
dRun: [Photo TurboBackup] c:\progra~1\filest~1\photot~1\pbksche.exe -s
StartupFolder: c:\users\kim\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\kim\appdata\roaming\micros~1\windows\startm~1\programs\startup\efax44~1.lnk - c:\program files\efax messenger 4.4\J2GTray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
Trusted Zone: intuit.com\ttlc
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} - hxxp://support.microsoft.com/mats/DiagWebControl.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.8.0.41\CoIEPlg.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\kim\appdata\roaming\mozilla\firefox\profiles\0hxver6r.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.ebay.com/ws/eBayISAPI.dll?MyeBay&Announcements.Page=1&CurrentPage=MyeBaySelling&Sold.Period=Custom&Won.Page=1&Watching.Page=1&BuyingReminders.Page=1&Selling.Page=1&&LogUID=kmitch747&SellingReminders.Page=1&SessionId=0&guest=1
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\users\kim\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\kim\appdata\roaming\facebook\npfbplugin_1_0_1.dll
FF - plugin: c:\users\kim\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\users\kim\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-2 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-2 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-2 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20101021.003\IDSvix86.sys [2010-10-19 353840]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-1-20 21504]
R2 AVO2009 Defrag;AVO2009 Defrag;c:\program files\systweak\advanced vista optimizer 2009\AVODefragService32.exe [2009-3-26 398056]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 lxea_device;lxea_device;c:\windows\system32\lxeacoms.exe -service --> c:\windows\system32\lxeacoms.exe -service [?]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.8.0.41\ccSvcHst.exe [2010-2-2 117640]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;c:\program files\sony\pmb\PMBDeviceInfoProvider.exe [2010-6-1 367456]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-8-24 92008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-26 102448]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-2-2 48688]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S2 lxeaCATSCustConnectService;lxeaCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxeaserv.exe [2010-9-3 98984]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-8-12 30192]
S4 PBKNTService;PBKNTService;c:\progra~1\filest~1\photot~1\pbkntservice.exe --> c:\progra~1\filest~1\photot~1\PBKNTService.exe [?]

=============== Created Last 30 ================

2010-10-24 21:13:57 -------- d-----w- c:\program files\ESET
2010-10-23 02:27:46 172 ----a-w- c:\users\kim\appdata\roaming\36468.bat
2010-10-22 02:40:23 -------- d-----w- c:\progra~2\DivX
2010-10-13 21:36:40 -------- d-----w- C:\3cdc8549587e336f3744c0bd38
2010-10-13 11:11:55 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-10-13 11:11:55 168960 ----a-w- c:\program files\windows media player\wmplayer.exe
2010-10-13 11:09:58 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-10-13 11:09:55 231424 ----a-w- c:\windows\system32\msshsq.dll
2010-10-13 11:09:51 867328 ----a-w- c:\windows\system32\wmpmde.dll
2010-10-13 11:09:47 531968 ----a-w- c:\windows\system32\comctl32.dll
2010-09-29 22:20:30 -------- d-----w- c:\program files\iPod
2010-09-29 22:20:29 -------- d-----w- c:\program files\iTunes
2010-09-29 22:17:58 -------- d-----w- c:\program files\Bonjour
2010-09-29 11:06:26 2048 ----a-w- c:\windows\system32\tzres.dll
2010-09-29 11:05:51 13312 ----a-w- c:\program files\internet explorer\iecompat.dll

==================== Find3M ====================

2010-10-25 18:08:03 848 --sha-w- c:\progra~2\KGyGaAvL.sys
2010-09-08 16:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 16:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-09-08 06:01:28 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 05:57:18 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-08 05:57:05 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-08 05:56:53 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-09-08 05:56:53 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-09-08 05:04:36 385024 ----a-w- c:\windows\system32\html.iec
2010-09-08 04:26:46 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-09-08 04:25:15 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-09-06 16:20:29 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-09-06 16:19:06 17920 ----a-w- c:\windows\system32\netevent.dll
2010-08-31 15:46:37 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-08-31 15:46:37 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-08-26 16:37:45 157184 ----a-w- c:\windows\system32\t2embed.dll
2010-08-17 14:11:37 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-10 15:53:15 274944 ----a-w- c:\windows\system32\schannel.dll
2010-07-27 23:44:10 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-07-27 23:44:10 107808 ----a-w- c:\windows\system32\dns-sd.exe

============= FINISH: 15:45:02.83 ===============

Attached Files



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#2 m0le

m0le

    Can U Dig It?


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Posted 02 November 2010 - 08:25 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 Kim M

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Posted 02 November 2010 - 08:30 PM

I'm here...

#4 m0le

m0le

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Posted 02 November 2010 - 08:41 PM

There's some nasty trojans in the MBAM log you posted for DaChew.

Please run Combofix and let's try and knock them out.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 Kim M

Kim M
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Posted 02 November 2010 - 09:05 PM

ComboFix 10-11-02.01 - Kim 11/02/2010 20:53:28.1.4 - x86
Running from: C:\Users\Kim\Desktop\ComboFix.exe
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2010-10-03 to 2010-11-03 )))))))))))))))))))))))))))))))
.

2010-11-03 02:01:28 . 2010-11-03 02:01:28 -------- d-----w- C:\Users\Default\AppData\Local\temp
2010-10-27 11:03:08 . 2010-08-26 16:34:50 1696256 ----a-w- C:\Windows\system32\gameux.dll
2010-10-27 11:03:06 . 2010-08-26 16:33:12 28672 ----a-w- C:\Windows\system32\Apphlpdm.dll
2010-10-27 11:03:06 . 2010-08-26 14:23:58 4240384 ----a-w- C:\Windows\system32\GameUXLegacyGDFs.dll
2010-10-24 21:13:57 . 2010-10-24 21:13:57 -------- d-----w- C:\Program Files\ESET
2010-10-23 02:27:46 . 2010-10-23 02:27:46 172 ----a-w- C:\Users\Kim\AppData\Roaming\36468.bat
2010-10-22 02:40:23 . 2010-10-23 02:38:58 -------- d-----w- C:\ProgramData\DivX
2010-10-13 21:36:40 . 2010-10-13 21:36:54 -------- d-----w- C:\3cdc8549587e336f3744c0bd38
2010-10-13 11:11:55 . 2010-09-13 13:56:41 8147456 ----a-w- C:\Windows\system32\wmploc.DLL
2010-10-13 11:11:55 . 2010-09-13 13:56:02 168960 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
2010-10-13 11:09:58 . 2010-08-31 13:27:38 2038272 ----a-w- C:\Windows\system32\win32k.sys
2010-10-13 11:09:55 . 2010-05-04 19:13:07 231424 ----a-w- C:\Windows\system32\msshsq.dll
2010-10-13 11:09:51 . 2010-08-20 16:05:07 867328 ----a-w- C:\Windows\system32\wmpmde.dll
2010-10-13 11:09:47 . 2010-08-31 15:44:31 531968 ----a-w- C:\Windows\system32\comctl32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-02 15:51:45 . 2009-02-05 15:30:00 848 --sha-w- C:\ProgramData\KGyGaAvL.sys
2010-09-08 16:17:46 . 2010-09-08 16:17:46 94208 ----a-w- C:\Windows\system32\QuickTimeVR.qtx
2010-09-08 16:17:46 . 2010-09-08 16:17:46 69632 ----a-w- C:\Windows\system32\QuickTime.qts
2010-08-26 16:33:06 . 2010-10-27 11:03:06 173056 ----a-w- C:\Windows\apppatch\AcXtrnal.dll
2010-08-26 16:33:04 . 2010-10-27 11:03:08 2159616 ----a-w- C:\Windows\apppatch\AcGenral.dll
2010-08-26 16:33:04 . 2010-10-27 11:03:07 542720 ----a-w- C:\Windows\apppatch\AcLayers.dll
2010-08-26 16:33:04 . 2010-10-27 11:03:07 458752 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2010-08-17 14:11:37 . 2010-09-15 16:56:41 128000 ----a-w- C:\Windows\system32\spoolsv.exe
2010-08-09 00:28:44 . 2009-11-21 03:06:06 119808 ----a-w- C:\Program Files\mozilla firefox\components\GoogleDesktopMozilla.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 16:13:58 206064]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [2008-01-21 02:25:11 125952]
"AVO Ram Optimizer"="c:\program files\systweak\advanced vista optimizer 2009\AVO.exe" [2009-01-09 17:44:06 216296]
"eFax 4.4"="C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe" [2010-07-02 18:24:07 95744]
"Google Update"="C:\Users\Kim\AppData\Local\Google\Update\GoogleUpdate.exe" [2010-10-20 11:38:51 136176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [2008-01-21 02:23:32 1008184]
"ECenter"="C:\Dell\E-Center\EULALauncher.exe" [2008-02-29 04:18:02 17920]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-17 12:22:20 4907008]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-08-09 00:28:44 30192]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16:44:42 16384]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 16:13:58 206064]
"IgfxTray"="C:\Windows\system32\igfxtray.exe" [2008-02-12 01:13:12 141848]
"HotKeysCmds"="C:\Windows\system32\hkcmd.exe" [2008-02-12 01:13:02 166424]
"PMBVolumeWatcher"="C:\Program Files\Sony\PMB\PMBVolumeWatcher.exe" [2010-06-01 08:01:54 600928]
"lxeamon.exe"="C:\Program Files\Lexmark S300-S400 Series\lxeamon.exe" [2010-05-05 14:18:43 770728]
"EzPrint"="C:\Program Files\Lexmark S300-S400 Series\ezprint.exe" [2010-05-05 14:18:46 148280]
"FaxCenterServer"="C:\Program Files\Lexmark Fax Solutions\fm3032.exe" [2009-07-13 10:44:40 315392]

C:\Users\Kim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - C:\Program Files\Dell\DellDock\DellDock.exe [2008-5-13 1058088]
eFax 4.4.lnk - C:\Program Files\eFax Messenger 4.4\J2GTray.exe [2010-7-2 656896]

C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - C:\Program Files\Dell\DellDock\DellDock.exe [2008-5-13 1058088]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-08-13 01:06:26 10536 ----a-w- C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Amazon Unbox.lnk]
path=C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Amazon Unbox.lnk
backup=C:\Windows\pss\Amazon Unbox.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^Users^Kim^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^eFax 4.4.lnk]
path=C:\Users\Kim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\eFax 4.4.lnk
backup=C:\Windows\pss\eFax 4.4.lnk.Startup
backupExtension=.Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Corel File Shell Monitor]
2008-08-08 23:30:44 16712 ----a-r- C:\Program Files\Corel\Corel Paint Shop Pro Photo X2\CorelIOMonitor.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Corel Photo Downloader]
2008-08-08 23:30:40 532808 ----a-r- C:\Program Files\Common Files\Corel\Corel PhotoDownloader\Corel Photo Downloader.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eFax 4.4]
2010-07-02 18:24:07 95744 ----a-w- C:\Program Files\eFax Messenger 4.4\J2GDllCmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-09-24 07:10:52 421160 ----a-w- C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2010-09-08 16:17:42 421888 ----a-w- C:\Program Files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

R2 gupdate;Google Update Service (gupdate);C:\Program Files\Google\Update\GoogleUpdate.exe [2009-12-28 23:18:21 135664]
R2 lxeaCATSCustConnectService;lxeaCATSCustConnectService;C:\Windows\system32\spool\DRIVERS\W32X86\3\\lxeaserv.exe [2010-01-07 21:08:16 98984]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [2010-08-09 00:28:44 30192]
R4 PBKNTService;PBKNTService;C:\PROGRA~1\FILEST~1\PHOTOT~1\PBKNTService.exe [x]
S0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360\0308000.029\SYMEFA.SYS [2009-10-21 00:05:11 310320]
S1 BHDrvx86;Symantec Heuristics Driver;C:\Windows\System32\Drivers\N360\0308000.029\BHDrvx86.sys [2009-10-21 00:05:11 259632]
S1 ccHP;Symantec Hash Provider;C:\Windows\System32\Drivers\N360\0308000.029\ccHPx86.sys [2009-10-21 00:05:11 482432]
S1 IDSVix86;IDSVix86;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20101102.001\IDSvix86.sys [2010-10-19 20:36:22 353840]
S2 AERTFilters;Andrea RT Filters Service;C:\Windows\system32\AERTSrv.exe [2007-12-05 11:17:24 77824]
S2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe [2008-01-21 02:23:43 21504]
S2 AVO2009 Defrag;AVO2009 Defrag;C:\Program Files\Systweak\Advanced Vista Optimizer 2009\AVODefragService32.exe [2009-01-09 17:44:06 398056]
S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-04-28 20:56:28 161048]
S2 lxea_device;lxea_device;C:\Windows\system32\lxeacoms.exe [2010-01-07 21:08:22 598696]
S2 N360;Norton 360;C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [2009-10-21 00:05:07 117640]
S2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe [2010-06-01 08:01:56 367456]
S2 TomTomHOMEService;TomTomHOMEService;C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe [2010-08-24 09:38:18 92008]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-26 08:00:00 102448]
S3 SYMNDISV;Symantec Network Filter Driver;C:\Windows\System32\Drivers\N360\0308000.029\SYMNDISV.SYS [2009-10-21 00:05:12 48688]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
Akamai REG_MULTI_SZ Akamai
.
Contents of the 'Scheduled Tasks' folder

2010-11-03 C:\Windows\Tasks\Google Software Updater.job
- C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-08-13 00:55:23 . 2009-03-24 16:46:34]

2010-11-02 C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
- C:\Program Files\Google\Update\GoogleUpdate.exe [2009-12-28 23:18:29 . 2009-12-28 23:18:21]

2010-11-03 C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
- C:\Program Files\Google\Update\GoogleUpdate.exe [2009-12-28 23:18:29 . 2009-12-28 23:18:21]

2010-11-02 C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1006756435-2552326359-614189355-1000Core.job
- C:\Users\Kim\AppData\Local\Google\Update\GoogleUpdate.exe [2010-10-23 17:43:29 . 2010-10-20 11:38:51]

2010-11-03 C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1006756435-2552326359-614189355-1000UA.job
- C:\Users\Kim\AppData\Local\Google\Update\GoogleUpdate.exe [2010-10-23 17:43:29 . 2010-10-20 11:38:51]

2010-10-23 C:\Windows\Tasks\SpyHunter Scanner.job
- C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe [2008-09-10 22:16:00 . 2008-09-10 22:16:00]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: intuit.com\ttlc
FF - ProfilePath - C:\Users\Kim\AppData\Roaming\Mozilla\Firefox\Profiles\0hxver6r.default\
FF - prefs.js: browser.startup.homepage - hxxp://my.ebay.com/ws/eBayISAPI.dll?MyeBay&Announcements.Page=1&CurrentPage=MyeBaySelling&Sold.Period=Custom&Won.Page=1&Watching.Page=1&BuyingReminders.Page=1&Selling.Page=1&&LogUID=kmitch747&SellingReminders.Page=1&SessionId=0&guest=1
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: C:\Program Files\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Users\Kim\AppData\Local\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Users\Kim\AppData\Roaming\Facebook\npfbplugin_1_0_1.dll
FF - plugin: C:\Users\Kim\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: C:\Users\Kim\AppData\Roaming\Move Networks\plugins\npqmp071503000010.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
C:\Program Files\Mozilla Firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified
C:\Program Files\Mozilla Firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-AdobeBridge - (no file)
HKLM-Run-SunJavaUpdateSched - C:\Program Files\Java\jre6\bin\jusched.exe
HKU-Default-Run-Photo TurboBackup - C:\PROGRA~1\FILEST~1\PHOTOT~1\pbksche.exe
AddRemove-_{707EB912-C597-49D8-9460-46CC9AB03EBE} - C:\Program Files\Corel\Corel Painter Photo Essentials 4\MSILauncher {707EB912-C597-49D8-9460-46CC9AB03EBE}



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-02 21:01:50
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"C:\Program Files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"C:\Program Files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,38,b7,f9,7a,fb,6b,60,47,b3,f9,29,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,38,b7,f9,7a,fb,6b,60,47,b3,f9,29,\
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(2216)
C:\Windows\system32\stobject.dll
C:\Windows\system32\pnidui.dll
C:\Program Files\Lexmark Toolbar\toolband.dll
C:\Program Files\Lexmark Toolbar\resource.dll
C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
C:\Program Files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
C:\Program Files\Norton 360\Engine\3.8.0.41\buComm.dll
C:\Program Files\Norton 360\Engine\3.8.0.41\BuEng.dll
.
Completion time: 2010-11-02 21:03:58
ComboFix-quarantined-files.txt 2010-11-03 02:03:38

Pre-Run: 306,758,397,952 bytes free
Post-Run: 306,742,804,480 bytes free

- - End Of File - - 4E5640D050E2E764017D5687695908C1

#6 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
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  • Gender:Male
  • Location:London, UK
  • Local time:06:24 AM

Posted 02 November 2010 - 09:10 PM

Nothing there.

Please use SystemLook to try and find this dll file.

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    DpiSvr32.dll
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt
Posted Image
m0le is a proud member of UNITE

#7 Kim M

Kim M
  • Topic Starter

  • Members
  • 28 posts
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  • Local time:01:24 AM

Posted 02 November 2010 - 09:14 PM

SystemLook 04.09.10 by jpshortstuff
Log created at 21:13 on 02/11/2010 by Kim
Administrator - Elevation successful

========== filefind ==========

Searching for "DpiSvr32.dll"
No files found.

-= EOF =-

Post note, I deleted DpiSver32.dll as soon as I found it in my registry.

#8 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
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  • Gender:Male
  • Location:London, UK
  • Local time:06:24 AM

Posted 03 November 2010 - 03:30 PM

Post note, I deleted DpiSver32.dll as soon as I found it in my registry.



Yes, I know but some don't like being deleted. :)

So far, this looks fine. Please run MBAM and then ESET for me.

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
    If MBAM won't update then download and update MBAM on a clean computer then save the rules.ref folder to a memory stick. This file is found here: 'C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware' then transfer it across to the infected computer.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

And

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Leave the top box checked and then check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
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#9 Kim M

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Posted 03 November 2010 - 05:37 PM

MBAM Log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5036

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18975

11/3/2010 5:36:05 PM
mbam-log-2010-11-03 (17-36-05).txt

Scan type: Full scan (C:\|D:\|)
Objects scanned: 371742
Time elapsed: 1 hour(s), 59 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Eset next...

#10 Kim M

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Posted 03 November 2010 - 06:00 PM

White eset is running I had a question about your opinion of anti-virus/malware/spam programs. I currently use Norton 360 and it didn't block the attack on my husbands or my computer and have 17 days left on my current subscription. I'm shopping and found Emsisoft, Panda, and Eset, but leaning toward Emsisoft. Would you recommend this program, or have another one you like better? I'll post the eset results when it is done scanning.

Thanks,
Kim

#11 m0le

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Posted 03 November 2010 - 06:44 PM

Kim, I will give you a run-down of my recommendations at the end of the fix. I like the free versions personally but each to their own. We will discuss this later, don't worry.
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#12 Kim M

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Posted 03 November 2010 - 06:46 PM

Fantastic, thank you, I do appreciate that :thumbup2:

ESET at 46%, will post results when it's finished.

#13 Kim M

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Posted 03 November 2010 - 08:40 PM

No threats found on Esets! So I guess I'm good?

#14 m0le

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Posted 04 November 2010 - 04:42 PM

You guess right...

You're clean. Good stuff! :thumbup2:

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


We Need to Clean Up our Mess
Download and Run OTC

We will now remove the tools we used during this fix using OTC.

  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it, happy surfing!

Cheers.

m0le
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#15 Kim M

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Posted 04 November 2010 - 05:23 PM

Done, thank you!




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