Posted 22 November 2005 - 04:08 AM
The mechanism for opening and closing a CD tray, on most models includes a latching process when the tray closes. To open the tray it must be unlatched (which is what you do via the little hole) before being driven out. Unlatching puts the most strain on the mechanism and if there are slack drive belts or worn gears it may just not be able to provide enough power to unlatch.
The only economic cure is a replacement drive. They are pretty cheap and easy to install in normal PCs, Dells could be different. See their website for instructions.
Edited by Rimmer, 22 November 2005 - 04:08 AM.
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