Posted 02 November 2010 - 03:04 PM
1.) Provide us with the make and model of your Toshiba laptop.
2.) Start menu > Run > devmgmt.msc
Look for your mouse and keyboard in the list. You'll obviously see the mouse and keyboard you plugged in, but try to find your laptop keyboard and trackpad in that list. If you can't find it, look for any device displaying any errors.
3.) Make sure the onboard keyboard/trackpad haven't been disabled via one of the laptop's Fn (function keys)
4.) Open Control Panel and find the third-party control panel applet for your laptop's trackpad. Is it reporting any issues?
5.) Can you get your laptop's keyboard to produce any lights (eg. Caps Lock, Num Lock, etc.?)
6.) Do you have the Malwarebytes logs/Avast quarantine (or removal logs) still available? If this problem occurred after the malware was removed then it may be helpful to look for any drivers/other files that may have been altered/removed as part of avast's/MBAM's activities.
7.) Did you at any time have any Webroot software installed?
Windows 7 Pro x64
WD Corsair Black 500GB | Samsung Spinpoint F3 1TB
G-Skill 2x2GB 1066 DDR3 SDRAM
NVIDIA GeForce GT 240