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is upgrading to Windows 7 an option for eliminating malware?


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#1 rpo

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Posted 25 October 2010 - 10:54 AM

hey all,

I'm struggling with a malware infection on an HP pavilion running XP that I've owned for years. I recently tuned it up to keep going for a couple more. Then I got a malware infection last week (documented over here).

I contacted a local IT support guy who suggests it'll run $60-$90 to get it cleaned up. at that point, i'm hitting the cost of Windows 7, which i have installed on the PC i'm typing on right now.

question for you all: assuming i back up my documents elsewhere, will upgrading to Windows 7 eliminate the malware on my system?

thanks,

Ryan

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#2 coxchris

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Posted 25 October 2010 - 11:45 AM

once you have a clean reformat Windows 7 will automatically back up your whole computer in Windows.old folder located on the root directory on your new windows 7 OS.

If you already make a request for help on the other forum I would wait until the Mal ware Response Team or other moderator reply to your removal thread.

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#3 rpo

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Posted 25 October 2010 - 11:56 AM

Ah, interesting. this must be a new thing with Windows 7, i assume. Its been years since i've done it, so i thought a clean install would actually completely wipe the old registry.

Thank you for the quick reply, coxchris, it's kept me from an afternoon wasted looking at windows 7 upgrade advice.


edit: it seems that the "custom" install on Windows 7 approximates the clean install of years past?

Edited by rpo, 25 October 2010 - 11:58 AM.


#4 coxchris

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Posted 25 October 2010 - 12:00 PM

Just as a precaution I backup before I updated windows 7. It only saves the documents and such no programs will run in that folder.

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#5 keyboardNinja

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Posted 26 October 2010 - 12:30 AM

If you save anything from an infected OS (can be documents, music, whatever), you run the risk of reinfection. It depends on how far the malware spread itself on your hard drive.

I would recommend you save everything you want to keep on a flash drive or external hard drive, and then promptly scan those files using a virus scanner on a clean computer.

A custom install on the infected machine with a full format will wipe the hard drive clean without fear of infection.

That being said, if your hardware is not up to snuff for Windows 7, it doesn't matter.

I've owned for years.

How many years? Can you give an exact model (HP Pavilion _____)?
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