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Think Point chaos


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#1 mstrmnstr

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Posted 25 October 2010 - 10:00 AM

so my moms computer got thinkpoint. i had no idea what to do. i managed to get task manager up and stoped the hotfix thing. i didnt know how to get rid of it at the time. so i did system restore. unfortunately my foot was on the plug in the wall and while it was restoring it got unplugged. now its stuck in the boot screen, the one that says press f11 yada. can someone please help me. theres or there were 2000 pictures on the computer and i hoped backing up "data" would save them so i could restore the computer and get rid of that damn think point.

so yeah it wont turn on.
and is there a way i can fix this without loosing pictures if i havent already.

jay

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#2 dc3

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Posted 25 October 2010 - 10:24 AM

Hi mstrmnstr, and welcome to BleepingComputer.

Please post the make and model of this computer.

Since you are posting in the XP forum I have to assume that this is the operating system. Does this have SP3?

Have you tried to boot into Safe Mode. With most computer you can access the Advance options by pressing F8 as the computer begins to start.

If you can boot into Safe Mode, try doing a System Restore.

Start> All Programs> Accessories> System Tools> System Restore.

When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.

The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. This may take a long time to complete, and when it is done it will restart your computer. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

If you aren't successful with the System Restore, use the Last known good configuration.

When the computer is starting, repeatedly press the F8 key, this should take you to the Windows Advanced Options Menu, once this opens click on Last Known Good Configuration (your most recent settings that worked).

If this doesn't solve the problem you should do a repair installation, this will not effect your data.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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