i bought a new hp printer"5610v" and installed the software disc to install on my dell lap top (xp windows,512 mb). the disc wouldnt install, kept telling me a error.... D:\setup\hpsalo1.exe-m icepreshield,hpsecurity... also a window comes up saying " install consumerexperience shield plugin has encountered a problem..needs to close.
i phone hp tech...was on the phone with them for 2 hours...did everything 4 times....no go..same msgs came up..i even d/led from there site..same thing..
but when i put the disc in my dell desk top..i had no problem installing it....i need the printer on my laptop...
)) any ideas..thx for any help