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#1 sallyowens

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Posted 24 October 2010 - 04:49 PM

My computer had a blue screen this a.m. and had messages of BIOS update kernel stacked dumped and I need to know what to do. The exact message was:

STOP: 0x0000008e (0xc0000005, 0x8054bfd2, 0xa2a81820, 0x0000000). I need to know if I am infected and if so how do I get rid of it. I downloaded the bios and it is as follows:
==================================================
Dump File : Mini102410-01.dmp
Crash Time : 10/24/2010 10:59:00 AM
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8054bfd2
Parameter 3 : 0xa2a81820
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74fd2
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini102410-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini101710-01.dmp
Crash Time : 10/17/2010 10:05:40 AM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xf7963d24
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini091910-01.dmp
Crash Time : 9/19/2010 5:26:04 AM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xf7175960
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091910-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini091210-01.dmp
Crash Time : 9/12/2010 9:24:58 AM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xa79e6ca0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini091210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini083110-01.dmp
Crash Time : 8/31/2010 2:59:18 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xa87a7c70
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini083110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini082210-01.dmp
Crash Time : 8/22/2010 8:27:32 AM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xa8b2d960
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini082210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini061510-01.dmp
Crash Time : 6/15/2010 5:37:51 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xf7927d24
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini061510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050510-01.dmp
Crash Time : 5/5/2010 8:56:16 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xf798bd24
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050510-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini050210-01.dmp
Crash Time : 5/2/2010 8:38:27 AM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x9fb68960
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini050210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041710-01.dmp
Crash Time : 4/17/2010 8:08:14 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xda71c94c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x805239fc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4c9fc
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041710-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini041110-01.dmp
Crash Time : 4/11/2010 9:09:46 AM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xa1651cbc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini041110-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini040210-01.dmp
Crash Time : 4/2/2010 11:08:19 PM
Bug Check String : KERNEL_STACK_INPAGE_ERROR
Bug Check Code : 0x00000077
Parameter 1 : 0x00000001
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0xf7973d24
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+22f43
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini040210-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini021809-01.dmp
Crash Time : 2/18/2009 10:03:01 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x1000000a
Parameter 1 : 0xf1949c64
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x805239f0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4c9f0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini021809-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini092108-01.dmp
Crash Time : 9/21/2008 4:04:52 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x806e694f
Parameter 3 : 0xf7983c30
Parameter 4 : 0xf798392c
Caused By Driver : hal.dll
Caused By Address : hal.dll+294f
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092108-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini071508-01.dmp
Crash Time : 7/15/2008 8:28:25 PM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x100000be
Parameter 1 : 0xf72a9008
Parameter 2 : 0x06a97161
Parameter 3 : 0x9c045b20
Parameter 4 : 0x0000000b
Caused By Driver : vsdatant.sys
Caused By Address : vsdatant.sys+1c0bb
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini071508-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

Edited by boopme, 24 October 2010 - 07:02 PM.


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#2 boopme

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Posted 24 October 2010 - 07:03 PM

Hello, I am moving this to XP,so the Dumps can be reviewed as I feel it may be a hardware not malware issue.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 hamluis

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Posted 25 October 2010 - 09:34 AM

General info on the two errors noted in 2009/10:

0x00000077: KERNEL_STACK_INPAGE_ERROR
A page of kernel data requested from the pagefile could not be found or read into memory. This message also can indicate disk hardware failure, disk data corruption, or possible virus infection.

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED[/b
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

First thing I would do...take a look in Event Viewer...at the errors noted under both the [b]System tab
and the Applications tab. Click on the line item to see the detail for the last 5 and post the detail (System tab only, let's ignore Apps for now).

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.html

Louis

#4 sallyowens

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Posted 25 October 2010 - 07:51 PM

I wasn't sure which type of detail you wanted so I copied the data first and then the first 5 items under system. If this is wrong I apologize.



0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 30 sult=0x0
0010: 30 30 30 30 30 30 30 20 0000000
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 36 37 32 35 33 42 ={67253B
0028: 36 41 2d 34 33 43 38 2d 6A-43C8-
0030: 34 42 44 46 2d 38 33 38 4BDF-838
0038: 43 2d 41 46 36 44 44 46 C-AF6DDF
0040: 36 42 34 45 33 34 7d 20 6B4E34}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 30 20 00 00 .

Information 10/25/2010 7:36:38 PM Windows Update Agent Installation 18 N/A HOME-75BB0C95C6
Information 10/25/2010 7:36:38 PM Windows Update Agent Installation 18 N/A HOME-75BB0C95C6
Information 10/25/2010 7:36:38 PM Windows Update Agent Installation 18 N/A HOME-75BB0C95C6
Information 10/25/2010 7:33:12 PM Service Control Manager None 7036 N/A HOME-75BB0C95C6
Information 10/25/2010 7:32:29 PM Service Control Manager None 7036 N/A HOME-75BB0C95C6

#5 hamluis

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Posted 25 October 2010 - 08:58 PM

It's errors that you want to look at...not information items, not warnings.

Louis

#6 cryptodan

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Posted 26 October 2010 - 07:02 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#7 sallyowens

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Posted 29 October 2010 - 07:55 PM

http://speccy.piriform.com/results/feUKYMa932mATWs8SOp6ftI

#8 ThunderZ

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Posted 29 October 2010 - 07:58 PM

Looks like Zone Alarm was\is installed.

#9 ejames82

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Posted 29 October 2010 - 08:15 PM

could this type of thing possibly be caused by blown/bulging capacitors?

#10 cryptodan

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Posted 30 October 2010 - 09:34 AM

could this type of thing possibly be caused by blown/bulging capacitors?


Replace your motherboard if it that is what is happening.




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