Long Version: I was just surfing the net, I left my computer for a half hour with the browser open while a streaming video loaded, I come back and the browser's closed & several error messages are open & two malware/antivirus doctor things I've never heard of are open & can't access Task Manager & Norton Antivirus is inoperable. I panicked, rebooted my computer, and when it starts up there's no icons on the desktop and there's no Start button & there's no bar at the bottom of the screen where the button would be & Norton Antivirus pops up saying it's found and removed Suspicious.Mystic every few minutes or so.
Some research and looking around on the net reveals that what my computer likely has is indeed Suspicious.Mystic, a nasty piece of work for which there are many guides to removing. There's just one problem with the instructions for removal I've seen so far, they require access to Task Manager and/or files.
I don't have access to Task Manager. I've booted the computer in safe mode and tried ctr + alt + delete and nothing happens. I tried ctr + shift + esc and nothing happens. I've right clicked the bottom of the screen and nothing happens.
The OS is Windows XP Professional SP2.
How do I fix this mess? Can I fix this mess?
Edited by maxmouse713, 23 October 2010 - 04:15 PM.