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AVG Error


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#1 Ghostlilly

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Posted 23 October 2010 - 02:35 PM

So awhile ago I was having problems with my computer not wanting to boot up right. I made a post about it here http://www.bleepingcomputer.com/forums/topic350734.html/page__p__1981002#entry1981002 but never got any help. I think I got it fixed but I mention it because this new problem may be related to my old one. Because my old problem seemed to be fixed after uninstalling and reinstalling AVG. I was so happy! :D

Then I started getting this error on AVG http://i532.photobucket.com/albums/ee325/Ghostlilly/error.jpg it only happens when I first boot up the computer. It will pop up twice, and then it doesn't come back up till I boot up again.

I have reinstalled AVG once again and it is still coming up. I also tried to use there repair tool and no luck. :thumbsup:

Other then the error AVG appears to work fine. I just don't like having my virus scanner come up with these errors.

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#2 cryptodan

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Posted 23 October 2010 - 03:22 PM

I would try this: AVG Removal Tool then reinstall AVG or get another free AV like Microsoft Security Essentials.

#3 Ghostlilly

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Posted 23 October 2010 - 03:56 PM

Okay I ran the AVG removal tool and I have tried reinstalling now. But not I get this error message http://i532.photobucket.com/albums/ee325/Ghostlilly/error2.jpg

#4 cryptodan

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Posted 24 October 2010 - 05:15 AM

Seems to me that your Microsoft Installer needs repairing: http://support.microsoft.com/kb/942288

#5 Romeo29

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Posted 24 October 2010 - 06:24 AM

In addition to what cryptodan said,

The first error is related to VC++ runtime library 2005 missing. You can download and install from these links depending on your Windows edition (32 or 64 bit) :
VC++ 2005 SP1 Runtime 32 bit
VC++ 2005 SP1 Runtime 64-bit

#6 Ghostlilly

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Posted 24 October 2010 - 03:02 PM

Now I know I have figured this out before, but I don't remember. XD How do I figure out if I have 32 or 64 bit?

#7 cryptodan

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Posted 24 October 2010 - 03:05 PM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#8 Ghostlilly

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Posted 24 October 2010 - 08:58 PM

http://speccy.piriform.com/results/KFOtK2ECKQCvma3980JU8xe

#9 cryptodan

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Posted 25 October 2010 - 05:06 AM

You have the following: MS Windows XP Professional 32-bit SP3

#10 Ghostlilly

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Posted 25 October 2010 - 09:40 PM

Okay, it told me to uninstall Zone Alarm when I tried to install AVG again. :thumbsup: When I downloaded this on my parents computer it didn't have any problem with Zone Alarm.

I hit okay on the little box that poped up telling me that, and it seemed to continue downloading fine.

I restated the computer, and now I'm having the same problem I started with. I have downloaded the link that Romeo29 sent me too before. Still same problem. :flowers:

Should I uninstall Zone Alarm and try again? Or is this something else?

Edited by Ghostlilly, 25 October 2010 - 09:58 PM.


#11 Ghostlilly

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Posted 27 October 2010 - 09:01 PM

I still need help with this. :thumbsup:

#12 Romeo29

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Posted 27 October 2010 - 10:13 PM

ZoneAlarm toolbar has known compatibility issues with AVG as per AVG forums. List of conflicts with AVG2011 also shows ZoneAlarm toolbar.

So you have to uninstall ZoneAlarm toolbar. Instead of downloading each time, download the full 32-bit offline AVG installer from Softpedia.

You can also try other free antiviurs products like avast! or AntiVir both of which use little system resources compared to AVG.

Edited by Romeo29, 27 October 2010 - 10:13 PM.


#13 Ghostlilly

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Posted 28 October 2010 - 12:08 AM

Ah! Thankyou! I think I have it figured out now. :thumbsup:




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