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7 replies to this topic

#1 akutz

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Posted 23 October 2010 - 02:17 PM

I have tried everything except total reformat of c: drive to rid my compute of the Google redirect problem. I have installed Norton and it cleaned up many things but not this. Ran HijackThis and got the following log.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:07:26 PM, on 10/23/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iGive_Toolbar\igvtt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AskBarDis\bar\bin\AskService.exe
C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
C:\Program Files\iGive_Toolbar\igvtp.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer, optimized for Bing and MSN
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Winamp Search Class - {57BCA5FA-5DBB-45a2-B558-1755C3F6253B} - C:\Program Files\Winamp Toolbar\winamptb.dll
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O2 - BHO: Winamp Toolbar Loader - {25CEE8EC-5730-41bc-8B58-22DDC8AB8C20} - C:\Program Files\Winamp Toolbar\winamptb.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\IPSBHO.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: iGive Toolbar - {FA73AE1B-4BA9-4E8B-832B-54A287FF1B7F} - C:\Program Files\iGive_Toolbar\igvtb.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [igvtm] "C:\Program Files\iGive_Toolbar\igvtt.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: iGive Toolbar - file://C:\Documents and Settings\Anna Kutz\Application Data\iGive_Toolbar\igvtt\igvtC5.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {9B7E79AC-A646-4e45-A70F-1B3981FE370E} - (no file) (HKCU)
O16 - DPF: {050A3800-6C03-48A5-A6D7-14CCF18A700D} - https://mail.brinker.com/terminal/v4rdp.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140284177924
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - https://mail.brinker.com/terminal/msrdp.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0EDF76A7-4B39-4A05-ACD1-3FBEC0AE9F26}: NameServer = 93.188.164.72,93.188.166.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.164.72,93.188.166.222
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O20 - Winlogon Notify: __c00328E4 - C:\WINDOWS\system32\__c00328E4.dat (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe
O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\18.1.0.37\ccSvcHst.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 10073 bytes

CAN ANYONE PLEASE HELP ME???? I am soooo frustrated. thank you!!!

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 October 2010 - 02:39 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I would like to get a better look at your system, please do the following so I can get some more detailed logs.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:

In your next post I need the following

1.logs from DDS
2.RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 akutz

akutz
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Posted 23 October 2010 - 02:57 PM

DDS (Ver_10-10-21.02) - NTFSx86 NETWORK
Run by Anna Kutz at 14:48:24.60 on Sat 10/23/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.748 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Anna Kutz\Desktop\dds.scr

============== Pseudo HJT Report ===============

uLocal Page = \blank.htm
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.msn.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uWindow Title = Internet Explorer, optimized for Bing and MSN
mSearch Page = hxxp://www.google.com
mLocal Page = \blank.htm
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Winamp Search Class: {57bca5fa-5dbb-45a2-b558-1755c3f6253b} - c:\program files\winamp toolbar\winamptb.dll
uURLSearchHooks: N/A: {4d25f926-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
mURLSearchHooks: Winamp Search Class: {57bca5fa-5dbb-45a2-b558-1755c3f6253b} - c:\program files\winamp toolbar\winamptb.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: Winamp Toolbar Loader: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - c:\program files\winamp toolbar\winamptb.dll
BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\18.1.0.37\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - No File
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: iGive Toolbar: {fa73ae1b-4ba9-4e8b-832b-54a287ff1b7f} - c:\program files\igive_toolbar\igvtb.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - c:\program files\winamp toolbar\winamptb.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [igvtm] "c:\program files\igive_toolbar\igvtt.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: &Winamp Search - c:\documents and settings\all users\application data\winamp toolbar\ietoolbar\resources\en-us\local\search.html
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: iGive Toolbar - file://c:\documents and settings\anna kutz\application data\igive_toolbar\igvtt\igvtC5.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: jjonline.com\www
Trusted Zone: msn.com\www
Trusted Zone: pctools.com
Trusted Zone: musicmatch.com\online
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {050A3800-6C03-48A5-A6D7-14CCF18A700D} - hxxps://mail.brinker.com/terminal/v4rdp.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1140284177924
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} - hxxps://mail.brinker.com/terminal/msrdp.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 93.188.164.72,93.188.166.222
TCP: {0EDF76A7-4B39-4A05-ACD1-3FBEC0AE9F26} = 93.188.164.72,93.188.166.222
Notify: __c00328E4 - c:\windows\system32\__c00328E4.dat

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1201000.025\SymDS.sys [2010-10-23 339504]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1201000.025\SymEFA.sys [2010-10-23 666672]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\bashdefs\20100810.004\BHDrvx86.sys [2010-10-23 692272]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nav\1201000.025\Ironx86.sys [2010-10-23 134704]
S2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2004-8-10 14336]
S2 ASKService;ASKService;c:\program files\askbardis\bar\bin\AskService.exe [2009-12-4 464264]
S2 ASKUpgrade;ASKUpgrade;c:\program files\askbardis\bar\bin\ASKUpgrade.exe [2009-12-4 234888]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-9 135664]
S2 NAV;Norton AntiVirus;c:\program files\norton antivirus\engine\18.1.0.37\ccSvcHst.exe [2010-10-23 126904]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2010-10-23 583640]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-23 102448]
S3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\ipsdefs\20100706.002\IDSxpx86.sys [2010-10-23 331640]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20101022.048\NAVENG.SYS [2010-10-23 86064]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nav_18.1.0.37\definitions\virusdefs\20101022.048\NAVEX15.SYS [2010-10-23 1371184]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

=============== Created Last 30 ================

2010-10-23 19:06:40 388096 ----a-r- c:\docume~1\annaku~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-10-23 19:06:39 -------- d-----w- c:\program files\Trend Micro
2010-10-23 17:38:48 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-10-23 17:38:48 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-10-23 17:38:48 -------- d-----w- c:\program files\Symantec
2010-10-23 17:38:48 -------- d-----w- c:\program files\common files\Symantec Shared
2010-10-23 17:38:16 369072 ----a-r- c:\windows\system32\drivers\nav\1201000.025\symtdi.sys
2010-10-23 17:38:16 331312 ----a-r- c:\windows\system32\drivers\nav\1201000.025\symtdiv.sys
2010-10-23 17:38:15 666672 ----a-r- c:\windows\system32\drivers\nav\1201000.025\SymEFA.sys
2010-10-23 17:38:15 50096 ----a-r- c:\windows\system32\drivers\nav\1201000.025\srtspx.sys
2010-10-23 17:38:15 489008 ----a-r- c:\windows\system32\drivers\nav\1201000.025\srtsp.sys
2010-10-23 17:38:15 339504 ----a-r- c:\windows\system32\drivers\nav\1201000.025\SymDS.sys
2010-10-23 17:38:15 294448 ----a-r- c:\windows\system32\drivers\nav\1201000.025\symnets.sys
2010-10-23 17:38:15 134704 ----a-r- c:\windows\system32\drivers\nav\1201000.025\Ironx86.sys
2010-10-23 17:37:49 -------- d-----w- c:\windows\system32\drivers\nav\1201000.025
2010-10-23 17:37:49 -------- d-----w- c:\windows\system32\drivers\NAV
2010-10-23 17:37:44 -------- d-----w- c:\program files\Norton AntiVirus
2010-10-23 17:31:50 -------- d-----w- c:\program files\NortonInstaller
2010-10-23 17:31:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2010-10-23 17:27:50 -------- d-----w- c:\docume~1\alluse~1\applic~1\Norton
2010-10-23 15:55:27 -------- d-----w- c:\docume~1\annaku~1\applic~1\Registry Mechanic
2010-10-23 15:29:15 -------- d-----w- c:\program files\PC Tools Security
2010-10-23 15:24:29 37336 ----a-w- c:\windows\system32\CleanMFT32.exe
2010-10-23 15:24:29 212992 ----a-w- c:\windows\system32\UniBoxVB12.ocx
2010-10-23 15:24:29 1101824 ----a-w- c:\windows\system32\UniBox210.ocx
2010-10-23 15:24:28 880640 ----a-w- c:\windows\system32\UniBox10.ocx
2010-10-23 15:24:22 -------- d-----w- c:\program files\common files\PC Tools
2010-10-09 16:18:49 -------- d-----w- c:\docume~1\annaku~1\locals~1\applic~1\Threat Expert
2010-10-09 15:24:56 -------- d-----w- c:\docume~1\annaku~1\applic~1\GetRightToGo

==================== Find3M ====================

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2008-08-29 15:40:28 636192 -c--a-w- c:\program files\DMSetup.exe
2008-07-03 18:19:55 1695432 -c--a-w- c:\program files\InstallMusicnotesPlayer.exe
2008-06-01 21:21:27 311456 -c--a-w- c:\program files\ripsetup.exe

============= FINISH: 14:50:39.56 ===============

#4 akutz

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Posted 23 October 2010 - 02:58 PM

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-21.02)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/19/2005 7:47:34 PM
System Uptime: 10/23/2010 2:39:16 PM (0 hours ago)

Motherboard: Dell Inc. | | 0M3918
Processor: Intel® Pentium® 4 CPU 3.20GHz | Microprocessor | 3192/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 144 GiB total, 121.39 GiB free.
D: is CDROM ()
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1768: 7/14/2010 9:02:45 AM - System Checkpoint
RP1769: 7/14/2010 9:30:19 AM - Software Distribution Service 3.0
RP1770: 7/15/2010 11:57:36 AM - System Checkpoint
RP1771: 7/16/2010 8:45:27 AM - Software Distribution Service 3.0
RP1772: 7/18/2010 3:27:41 PM - System Checkpoint
RP1773: 7/19/2010 8:42:47 AM - Software Distribution Service 3.0
RP1774: 7/20/2010 9:01:30 AM - System Checkpoint
RP1775: 7/21/2010 9:03:40 AM - System Checkpoint
RP1776: 7/22/2010 9:04:26 AM - System Checkpoint
RP1777: 7/23/2010 8:41:07 AM - Software Distribution Service 3.0
RP1778: 7/23/2010 5:59:30 PM - Removed H&R Block Tax Offer
RP1779: 7/25/2010 1:30:52 PM - System Checkpoint
RP1780: 7/26/2010 6:05:44 PM - Software Distribution Service 3.0
RP1781: 7/29/2010 8:52:09 AM - System Checkpoint
RP1782: 7/29/2010 9:40:19 AM - Software Distribution Service 3.0
RP1783: 8/2/2010 3:52:20 PM - Software Distribution Service 3.0
RP1784: 8/2/2010 5:36:46 PM - Software Distribution Service 3.0
RP1785: 8/7/2010 1:02:56 PM - Software Distribution Service 3.0
RP1786: 8/8/2010 1:25:01 PM - System Checkpoint
RP1787: 8/9/2010 7:14:31 PM - Software Distribution Service 3.0
RP1788: 8/17/2010 8:30:30 AM - Software Distribution Service 3.0
RP1789: 8/17/2010 10:11:00 AM - Software Distribution Service 3.0
RP1790: 8/18/2010 4:59:28 PM - System Checkpoint
RP1791: 8/20/2010 8:40:29 AM - Software Distribution Service 3.0
RP1792: 8/23/2010 8:54:00 AM - Software Distribution Service 3.0
RP1793: 8/24/2010 8:53:21 AM - Software Distribution Service 3.0
RP1794: 8/25/2010 9:02:17 AM - System Checkpoint
RP1795: 8/27/2010 6:55:41 AM - Software Distribution Service 3.0
RP1796: 8/30/2010 7:30:31 PM - System Checkpoint
RP1797: 8/31/2010 8:51:48 AM - Software Distribution Service 3.0
RP1798: 9/1/2010 12:57:10 PM - System Checkpoint
RP1799: 9/2/2010 9:57:33 AM - Software Distribution Service 3.0
RP1800: 9/3/2010 8:50:32 AM - Software Distribution Service 3.0
RP1801: 9/5/2010 9:22:25 AM - System Checkpoint
RP1802: 9/7/2010 8:14:37 AM - Software Distribution Service 3.0
RP1803: 9/8/2010 9:31:44 AM - System Checkpoint
RP1804: 9/10/2010 9:46:33 AM - Software Distribution Service 3.0
RP1805: 9/14/2010 8:03:51 AM - Software Distribution Service 3.0
RP1806: 9/15/2010 8:14:57 AM - System Checkpoint
RP1807: 9/15/2010 5:05:40 PM - Software Distribution Service 3.0
RP1808: 9/24/2010 4:27:32 PM - System Checkpoint
RP1809: 9/25/2010 5:10:50 PM - System Checkpoint
RP1810: 9/30/2010 6:41:31 PM - System Checkpoint
RP1811: 10/5/2010 7:12:55 PM - System Checkpoint
RP1812: 10/9/2010 10:46:26 AM - System Checkpoint
RP1813: 10/9/2010 10:57:44 AM - Removed Windows Defender
RP1814: 10/9/2010 11:43:15 AM - Removed Get High Speed Internet!
RP1815: 10/9/2010 11:44:22 AM - Removed NetZeroInstallers
RP1816: 10/10/2010 12:10:18 PM - System Checkpoint
RP1817: 10/11/2010 1:10:16 PM - System Checkpoint
RP1818: 10/23/2010 2:06:37 PM - Installed HiJackThis

==== Installed Programs ======================

Adobe Flash Player 10 ActiveX
Adobe Reader 7.1.0
Adobe® Photoshop® Album Starter Edition 3.0
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Display Driver
Audacity 1.2.6
Bonjour
CDBurnerXP
Creative MediaSource
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Support Center (Support Software)
Dell System Restore
DellSupport
EarthLink setup files
eMusic - 100 Free MP3 offer
FinePixViewer Resource
FinePixViewer Ver.5.1
FUJIFILM USB Driver
Functional Ear Trainer v1.1
GalleryPlayer 3.0.1 for Windows
GemMaster Mystic
Google Chrome
Google Update Helper
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
iGive Toolbar
ImageMixer VCD2 LE for FinePix
Intel® 537EP V9x DF PCI Modem
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections
Internet Explorer Default Page
iPhone Configuration Utility
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2_03
Learn2 Player (Uninstall Only)
Macromedia Flash Player
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.0 Hotfix (KB979904)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office PowerPoint Viewer 2003
Microsoft Silverlight
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
MobileMe Control Panel
Modem Event Monitor
Modem Helper
Modem On Hold
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Musicmatch® Jukebox
Musicnotes Player V1.23.2 and Viewer
My Way Search Assistant
Norton AntiVirus
Otto
Perfect Uninstaller v6.3.3.6
PowerDVD 5.3
Qualxserve Service Agreement
QuickBooks Basic 2005
QuickBooks Simple Start Edition
QuickBooks Simple Start Online Edition
QuickTime
RAW FILE CONVERTER LE
RealPlayer
Registry Mechanic 10.0
RegistryCleanFixer2008
Safari
ScrewDrivers Client v4
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sibelius Scorch (ActiveX Only)
Sonic DLA
Sonic Encoders
Sonic MyDVD
Sonic RecordNow!
Sonic Update Manager
Sound Blaster Live! 24-bit
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Verizon Online
Viewpoint Media Player
Vuze
Vuze Toolbar
WebFldrs XP
Winamp
Winamp Detector Plug-in
Winamp Toolbar
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows XP Media Center Edition 2005 KB973768
Windows XP Service Pack 3
WordPerfect Office 12
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

10/23/2010 2:50:16 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
10/23/2010 2:49:52 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
10/23/2010 2:41:17 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx86 eeCtrl Fips intelppm SRTSPX SymIRON SYMTDI TfFsMon TfSysMon
10/23/2010 2:40:07 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/23/2010 12:11:33 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the ThreatFire service to connect.
10/23/2010 12:11:33 PM, error: Service Control Manager [7000] - The ThreatFire service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/23/2010 10:19:39 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: TfFsMon TfSysMon
10/23/2010 10:19:38 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
10/23/2010 10:19:38 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.

==== End Of File ===========================

#5 akutz

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Posted 23 October 2010 - 03:04 PM

I am such a non-techy person. I don't know how to disable my Norton app. I cannot run the Unhooked app on my desktop - computer won't let me. What now?

#6 gringo_pr

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Posted 23 October 2010 - 04:25 PM

Gmer

Download GMER Rootkit Scanner from here.
  • Double click the .exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO

    Posted Image
  • In the right panel, you will see several boxes that have been checked. Uncheck the following ...
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


Note: Do not run any programs while Gmer is running.
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 October 2010 - 01:13 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 October 2010 - 11:10 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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