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google redirect virus


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2 replies to this topic

#1 gem222

gem222

  • Members
  • 1 posts
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  • Local time:06:34 AM

Posted 23 October 2010 - 01:37 PM

Hi,
I seemed to have the "Google Redirect Virus" (ie. whenever i did a search i was taken to another page other than the one I selected). I read this forum and installed "ComboFix", followed all the instructions and now (as instructed) I am posting my log. 1) it seems that my computer is having problems (ex. when trying to login to this site, I was taken to my hotmail inbox???) 2) I would like to know if there is a way to tell how I got this virus. 3) i was also having a problem logging into my gmail account, the sign in page would just refresh, or say i was logged into too many google services. I also had my google home page turn into the french version without any prompting. not sure if these problems are related.
Thanks so much

ComboFix 10-10-22.05 - user 23/10/2010 13:48:55.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1014.345 [GMT -4:00]
Running from: c:\documents and settings\user\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\c.cgm
c:\windows\system32\Install.txt
c:\windows\Tasks\nruabthl.job

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_AFINDING
-------\Legacy_NOBICYT
-------\Legacy_PERFMONS
-------\Legacy_ROUTING
-------\Legacy_TDSSSERV.SYS
-------\Legacy_WSERVING


((((((((((((((((((((((((( Files Created from 2010-09-23 to 2010-10-23 )))))))))))))))))))))))))))))))
.

2010-10-13 14:33 . 2010-10-13 14:33 -------- d-----w- c:\program files\Microsoft Silverlight
2010-10-09 16:32 . 2010-10-20 01:42 -------- d-----w- c:\windows\system32\wbem\Logs

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-30 02:42 . 2005-08-05 14:07 7432 ----a-w- c:\windows\system32\drivers\eabfiltr.sys
2010-08-24 18:57 . 2010-06-10 01:10 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-08-24 18:57 . 2010-06-10 01:10 88544 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2010-08-24 18:57 . 2010-06-10 01:10 84264 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2010-08-24 18:57 . 2010-06-10 01:10 84072 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2010-08-24 18:57 . 2010-06-10 01:10 52104 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2010-08-24 18:57 . 2010-06-10 01:10 386712 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2010-08-24 18:57 . 2010-06-10 01:10 312904 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2010-08-24 18:57 . 2010-06-10 01:10 152992 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-08-24 18:57 . 2010-06-10 01:10 95600 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2010-08-24 18:57 . 2010-06-10 01:10 55840 ----a-w- c:\windows\system32\drivers\cfwids.sys
2009-11-13 01:34 . 2009-11-13 01:34 5174112 ----a-w- c:\program files\sp38890.exe
2010-06-01 00:32 . 2010-06-10 01:10 24376 ----a-w- c:\program files\mozilla firefox\components\Scriptff.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2010-04-17 3872080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-10-14 1388544]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 253952]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-02-08 155648]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-05-04 794624]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-17 49152]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-02-08 126976]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-12-03 290816]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2005-03-29 233534]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2005-02-08 159744]
"AGRSMMSG"="AGRSMMSG.exe" [2005-04-13 88209]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2010-06-25 1193848]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Uninstall"="c:\windows\system32\pmuninst.exe" [2007-12-14 167936]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

c:\documents and settings\user\Start Menu\Programs\Startup\
wkcalrem.LNK - c:\program files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe [2004-6-23 15360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-03 19:56 352256 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Trojan Guarder Gold Version.lnk]
backup=c:\windows\pss\Trojan Guarder Gold Version.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\spywareguard

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
2007-12-14 00:10 1688872 ----a-w- c:\program files\Common Files\Nero\Lib\NMIndexStoreSvr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-02-15 22:07 141608 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Lexmark X74-X75]
2002-10-14 19:09 57344 ------w- c:\program files\Lexmark X74-X75\lxbbbmgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBKeyScan]
2007-12-03 19:21 2213160 ----a-w- c:\program files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2007-03-01 19:57 153136 ----a-w- c:\program files\Common Files\Nero\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-11 03:08 417792 ----a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Rogers SHS]
2008-05-16 18:21 2733416 ----a-w- c:\program files\Rogers\SelfHealing\shs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\utorrent.exe"=
"c:\\WINDOWS\\system32\\fxsclnt.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"c:\\WINDOWS\\pchealth\\helpctr\\binaries\\HelpCtr.exe"=
"c:\\Program Files\\SopCast\\adv\\SopAdver.exe"=
"c:\\Program Files\\SopCast\\SopCast.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [09/06/2010 9:10 PM 84072]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [04/12/2008 2:50 PM 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [04/12/2008 2:50 PM 55024]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [05/06/2010 9:09 PM 206112]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\Common Files\Mcafee\McSvcHost\McSvHost.exe" /McCoreSvc [09/06/2010 9:09 PM 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [09/06/2010 9:09 PM 271480]
R2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\mfefire.exe [09/06/2010 9:10 PM 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\Common Files\McAfee\SystemCore\mfevtps.exe [09/06/2010 9:10 PM 141792]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\Common Files\PC Tools\sMonitor\StartManSvc.exe [02/08/2010 5:44 PM 583640]
R2 RogersSelfHelpService;Rogers SHS Service;c:\program files\Rogers\SelfHealing\RogersSelfHelpService.exe [16/05/2008 2:21 PM 140648]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [09/06/2010 9:10 PM 55840]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [09/06/2010 9:10 PM 312904]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [09/06/2010 9:10 PM 88544]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [09/06/2010 9:10 PM 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [09/06/2010 9:10 PM 84264]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [04/12/2008 2:50 PM 7408]

--- Other Services/Drivers In Memory ---

*Deregistered* - mfeavfk01
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
mSearch Bar = hxxp://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Sonia Gracias\Application Data\Mozilla\Firefox\Profiles\6fokqd35.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - component: c:\program files\Mozilla Firefox 4.0 Beta 2\components\Scriptff.dll
FF - plugin: c:\program files\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\Microsoft\Office Live\npOLW.dll
FF - plugin: c:\program files\Mozilla Firefox 4.0 Beta 2\plugins\npdeployJava1.dll
FF - plugin: c:\program files\Mozilla Firefox 4.0 Beta 2\plugins\npwachk.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

BHO-{306FA47D-C11B-4148-B30B-DF02B4E0FCD1} - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKLM-Run-Mouse Suite 98 Daemon - ICO.EXE
HKLM-Run-KS Mouse Suite Daemon - KICONSPY.EXE
HKU-Default-RunOnce-FlashPlayerUpdate - c:\windows\system32\Macromed\Flash\FlashUtil9d.exe
SafeBoot-OneCareMP
AddRemove-CIF USB CAMERA - c:\windows\CleanDev.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-10-23 14:00
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????1?0?0?3??P???? ???B?????????????hLC? ??????
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
Uninstall = c:\windows\system32\pmuninst.exe /DeleteSelf???????????????????^ ???V?????????????????????T????????^??T?????????????T???????????V???T?????????????T???T?????????T????????????^????T?!???????????????????????T?????T?h????^??"???????????????????\?????????????h??????????????@???????@?????@?????????????^???????????? ????????????????????????????@?????????^???????????????????????????????????????????????????????????????????????^?^?????????????????????????????????????????????????^???^?????????????^?]?????????????????

scanning hidden files ...


c:\windows\TEMP\datB.tmp 21883 bytes

scan completed successfully
hidden files: 1

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet003\Services\eabfiltr]
"ImagePath"="\??\c:\windows\system32\drivers\EABFiltr.sy@"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-3208079667-1934100345-3173811868-1006\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{4F22ACB3-D004-4A2C-8738-0282E52D6A6D}\InprocServer32]
@DACL=(02 0000)
@="c:\\Documents and Settings\\All Users\\Application Data\\Microsoft\\Internet Explorer\\DLLs\\ieModule.dll"
"ThreadingModel"="Apartment"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
@DACL=(02 0000)
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1212)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'explorer.exe'(1696)
c:\windows\system32\WININET.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\mshtml.dll
c:\windows\system32\msls31.dll
c:\windows\IME\SPGRMR.DLL
c:\program files\Common Files\Microsoft Shared\Ink\SKCHUI.DLL
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\program files\Nero\Nero8\Nero BackItUp\NBService.exe
c:\program files\Analog Devices\SoundMAX\SMAgent.exe
c:\windows\system32\fxssvc.exe
c:\program files\Common Files\McAfee\SystemCore\mcshield.exe
c:\windows\AGRSMMSG.exe
c:\program files\Microsoft ActiveSync\wcescomm.exe
c:\progra~1\MI3AA1~1\rapimgr.exe
c:\program files\Apoint2K\Apntex.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\program files\HPQ\SHARED\HPQWMI.exe
.
**************************************************************************
.
Completion time: 2010-10-23 14:07:36 - machine was rebooted
ComboFix-quarantined-files.txt 2010-10-23 18:07

Pre-Run: 7,193,636,864 bytes free
Post-Run: 7,146,221,568 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

Current=3 Default=3 Failed=2 LastKnownGood=4 Sets=1,2,3,4
- - End Of File - - 50AD2E62741AA444FBB79EED4AF05571

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#2 Shannon2012

Shannon2012

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  • Local time:07:34 AM

Posted 01 November 2010 - 01:31 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Shannon

#3 SpySentinel

SpySentinel

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Posted 08 November 2010 - 05:20 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please send me a PM.

Everyone else please begin a New Topic.
Posted Image
Unified Network of Instructors and Trained Eliminators

Posted Image

My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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