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Vista freezes at "Completing Installation" every time.


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#1 kotrt3

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Posted 23 October 2010 - 10:04 AM

So like 5 days ago i was downloading a game torrent on my computer and after it was done i turned my computer off because it had been on for like 4 days downloading the game. When i tried to start up my computer the next morning it kept freezing at that screen with the green bars that go across the screen when you start the computer. So i tried to start it like 15 times and it failed every time. so i tried to do one of those system restores where it goes back to a previous day but it said there wasn't enough memory to complete this task. So i did one of those system recoveries to set it back to factory settings but it froze so i restarted the computer and it said an error unexpected occured while installing windows and it says press okay to resart the computer. SO i press okay and the same error comes up every time. Because the computer couldn't install windows by itself i tried to use the vista installation disk that i have. The disk works perfectly till it gets to the last step "completing installation" then it freezes. Is my computer dead for ever???? I'm not too keen on this stuff at all but i'll try to provide as much info as possible. Just ask if you need to know something.
Some things I know about the computer:
Vista home basic
vista 32 bit
120 gb hd

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#2 Broni

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Posted 23 October 2010 - 02:22 PM

Welcome aboard Posted Image

Maybe some hardware problem?

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

Note : If you do not know how to set your computer to boot from CD follow the steps here

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