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Please Help! Weird USB Malfunctions!


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#1 TehPaws3D

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Posted 22 October 2010 - 11:29 PM

Hello again guys.. I have a G27 here.. And it's from Logitech (But you probably know that.. Just trying to be informative) and every time i plug it in, About two things can happen.

A: It detects a wheel, But it's not the G27, Instead of saying " G27 Racing Wheel " In devices.. or something, It would say " Logitech Driving force pro" Which is not my wheel at all, The strange thing, It detects it, But it detects wrong, The wheel only needs 91 mA of power, Which I assumed the back of my computer could provide just fine.

B: I plug it in, And my headset goes completely static, I couldn't hear anything when any sound came on, Very very distorted.

c: Sometimes it just detects the other wheel, Which a funny fact is, When it detects the wrong wheel, I can use the wheel and my headset works fine, When it detects the G27 It goes to hell in a handbasket.

You guys probably hear this alot, But you guys are my last hope, I'm ready to try anything as Logitech themselves have not responded to any emails I sent (5 emails two weeks ago) But yet seems to work fine for others, I've reinstalled the drivers, Everything driver wise is fresh and new, The wheel is just a month old, And I suspect it to be something on the inside of my computer ( Technical ) And not virus wise as i have none :thumbsup: Thanks to you guys..


And responses are GREATLY Appreciated! You guys are the only ones that help! :huh:

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#2 Sneakycyber

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Posted 23 October 2010 - 12:45 AM

Please download Speccyand publish your computers specs. Its likely a driver issue or your USB ports are heading south.. I have a finicky laptop too, my Camera is only recognized when I plug it into a certain USB port.:thumbsup:
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#3 TehPaws3D

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Posted 23 October 2010 - 01:35 AM

Please download Speccyand publish your computers specs. Its likely a driver issue or your USB ports are heading south.. I have a finicky laptop too, my Camera is only recognized when I plug it into a certain USB port.:thumbsup:



Please tell me what details you want them from, Or if you just want the specs from everything, If so, I will be glad to post them

Edit: You said computer specs.. I guess i will post the ones from CPU just incase it speeds things up.

CPU
Intel Core 2 Duo E4500
Cores 2
Threads 2
Name Intel Core 2 Duo E4500
Code Name Conroe
Package Socket 775 LGA
Technology 65nm
Specification Intel® Core™2 Duo CPU E4500 @ 2.20GHz
Family 6
Extended Family 6
Model F
Extended Model F
Stepping D
Revision M0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, EM64T
Bus Speed 200.0 MHz
Rated Bus Speed 800.1 MHz
Stock Core Speed 2200 MHz
Stock Bus Speed 200 MHz
Average Temperature 33 °C
Caches
L1 Data Cache Size 2 x 32 KBytes
L1 Instructions Cache Size 2 x 32 KBytes
L2 Unified Cache Size 2048 KBytes
Core 0
Core Speed 1200.0 MHz
Multiplier x 6.0
Bus Speed 200.0 MHz
Rated Bus Speed 800.1 MHz
Temperature 34 °C
Thread 1
APIC ID 0
Core 1
Core Speed 1200.0 MHz
Multiplier x 6.0
Bus Speed 200.0 MHz
Rated Bus Speed 800.1 MHz
Temperature 32 °C
Thread 1
APIC ID 1

Edited by TehPaws3D, 23 October 2010 - 01:53 AM.


#4 Sneakycyber

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Posted 23 October 2010 - 10:44 AM

I'm sorry I was actually looking for the whole system. However I am really looking for the motherboard make and model so I Can link you to the USB driver downloads.
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#5 TehPaws3D

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Posted 23 October 2010 - 02:49 PM

Huge edit: I'm retarded, Here is it for everything.

Operating System
MS Windows XP Professional 32-bit SP3
Installation Date: 17 October 2009, 21:01
Serial Number: CM3HY-26VYW-6JRYC-X66GX------

CPU
Intel Core 2 Duo E4500
Cores 2
Threads 2
Name Intel Core 2 Duo E4500
Code Name Conroe
Package Socket 775 LGA
Technology 65nm
Specification Intel® Core™2 Duo CPU E4500 @ 2.20GHz
Family 6
Extended Family 6
Model F
Extended Model F
Stepping D
Revision M0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, EM64T
Bus Speed 200.0 MHz
Rated Bus Speed 800.1 MHz
Stock Core Speed 2200 MHz
Stock Bus Speed 200 MHz
Average Temperature 32 °C
Caches
L1 Data Cache Size 2 x 32 KBytes
L1 Instructions Cache Size 2 x 32 KBytes
L2 Unified Cache Size 2048 KBytes
Core 0
Core Speed 1200.2 MHz
Multiplier x 6.0
Bus Speed 200.0 MHz
Rated Bus Speed 800.1 MHz
Temperature 32 °C
Thread 1
APIC ID 0
Core 1
Core Speed 1200.2 MHz
Multiplier x 6.0
Bus Speed 200.0 MHz
Rated Bus Speed 800.1 MHz
Temperature 32 °C
Thread 1
APIC ID 1

RAM
Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type DDR2
Size 2048 MBytes
Channels # Dual
DRAM Frequency 400.0 MHz
CAS# Latency (CL) 5 clocks
RAS# to CAS# Delay (tRCD) 5 clocks
RAS# Precharge (tRP) 5 clocks
Cycle Time (tRAS) 18 clocks
Bank Cycle Time (tRС) 22 clocks
Command Rate (CR) 2T
SPD
Number Of SPD Modules 2
Slot #1
Type DDR2
Size 1024 MBytes
Manufacturer Corsair
Max Bandwidth PC2-6400 (400 MHz)
Part Number CM2X1024-6400C4
Week/year 23 / 06
SPD Ext. EPP
EPP #0
Frequency 400.0 MHz
CAS# Latency 4.0
RAS# To CAS# 4
RAS# Precharge 4
tRAS 12
tRC 22
Voltage 2.100 V
JEDEC #2
Frequency 400.0 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 18
tRC 22
Voltage 1.800 V
JEDEC #1
Frequency 270.3 MHz
CAS# Latency 4.0
RAS# To CAS# 4
RAS# Precharge 4
tRAS 13
tRC 15
Voltage 1.800 V
Slot #2
Type DDR2
Size 1024 MBytes
Manufacturer Corsair
Max Bandwidth PC2-6400 (400 MHz)
Part Number CM2X1024-6400C4
Week/year 23 / 06
SPD Ext. EPP
EPP #0
Frequency 400.0 MHz
CAS# Latency 4.0
RAS# To CAS# 4
RAS# Precharge 4
tRAS 12
tRC 22
Voltage 2.100 V
JEDEC #2
Frequency 400.0 MHz
CAS# Latency 5.0
RAS# To CAS# 5
RAS# Precharge 5
tRAS 18
tRC 22
Voltage 1.800 V
JEDEC #1
Frequency 270.3 MHz
CAS# Latency 4.0
RAS# To CAS# 4
RAS# Precharge 4
tRAS 13
tRC 15
Voltage 1.800 V



Motherboard
Manufacturer EVGA
Model NF66
Version 2
Chipset Vendor NVIDIA
Chipset Model nForce 650i Ultra SPP
Chipset Revision A2
Southbridge Vendor NVIDIA
Southbridge Model nForce 650i Ultra MCP
Southbridge Revision A3
BIOS
Brand Phoenix Technologies, LTD
Version 6.00 PG
Date 03/27/2007


Graphics
Monitor
Name DELL E772p on NVIDIA GeForce 8400 GS
Current Resolution 1152x864 pixels
Work Resolution 1152x834 pixels
State enabled, primary, output devices support
Monitor Width 1152
Monitor Height 864
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
GeForce 8400 GS
GPU G86
Device ID 10DE-0422
Revision A2
Subvendor XFX Pine Group (1682)
Technology 80 nm
Die Size 115 nmІ
Transistors 210 M
Release Date Jun 2007
DirectX Support 10.0
DirectX Shader Model 4.0
OpenGL Support 3.0
Bus Interface PCI Express x16
Temperature 53 °C
GPU Clock 591 MHz
Memory Clock 320 MHz
Driver nv4_disp.dll
Driver version 6.14.11.9745
ForceWare version 197.45
BIOS Version 60.86.4a.00.00
ROPs 4
Shaders 16 unified
Memory Type DDR2
Memory 512 MB
Bus Width 64 Bit
Pixel Fillrate 2.4 GPixels/s
Texture Fillrate 4.7 GTexels/s
Bandwidth 5.1 GB/s

Hard Drives
WDC WD50 00AAJS-00A8B SCSI Disk Device
Manufacturer Western Digital
Business Unit/Brand Desktop/WD Caviar®
RPM/Buffer Size or Attribute 5400 RPM with 2 MB cache
Serial Number WD-WCASY4934963
Interface IDE
Capacity 488GB
Real size 500,107,862,016 bytes
S.M.A.R.T
01 Read Error Rate 200 (200 worst) Data 0000000000
03 Spin-Up Time 169 (160) Data 00000011C6
04 Start/Stop Count 100 (100) Data 0000000130
05 Reallocated Sectors Count 200 (200) Data 0000000000
07 Seek Error Rate 200 (200) Data 0000000000
09 Power-On Hours (POH) 091 (091) Data 0000001BFC
0A Spin Retry Count 100 (100) Data 0000000000
0B Recalibration Retries 100 (100) Data 0000000000
0C Device Power Cycle Count 100 (100) Data 0000000123
C0 Power-off Retract Count 200 (200) Data 000000010A
C1 Load/Unload Cycle Count 200 (200) Data 0000000130
C2 Temperature 112 (105) Data 0000000023
C4 Reallocation Event Count 200 (200) Data 0000000000
C5 Current Pending Sector Count 200 (200) Data 0000000000
C6 Uncorrectable Sector Count 100 (253) Data 0000000000
C7 UltraDMA CRC Error Count 200 (200) Data 0000000000
C8 Write Error Rate / Multi-Zone Error Rate 100 (253) Data 0000000000
Temperature 35 °C
Temperature Range ok (less than 50 °C)
Status Good
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number B0888F55
Size 244GB
Used Space 147GB (61%)
Free Space 97GB (39%)
Partition 1
Partition ID Disk #0, Partition #1
Disk Letter F:
File System NTFS
Volume Serial Number 24191288
Size 222GB
Used Space 77GB (35%)
Free Space 145GB (65%)



Optical Drives
HL-DT-ST DVD-RAM GH22NS30 SCSI CdRom Device
Media Type CD-ROM
Name HL-DT-ST DVD-RAM GH22NS30 SCSI CdRom Device
Availability Running/Full Power
Capabilities Random Access, Supports Removable Media
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive D:
Media Loaded FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 3
SCSI Target Id 0
Status OK
VMX 3KHEJGX SCSI CdRom Device
Media Type CD-ROM
Name VMX 3KHEJGX SCSI CdRom Device
Availability Running/Full Power
Capabilities Random Access, Supports Removable Media
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive G:
Media Loaded FALSE
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 4
SCSI Target Id 0
Status OK


Audio
Sound Cards
USB Audio Device
Realtek High Definition Audio
Avnex Virtual Audio Device
Playback Devices
Microsoft LifeChat LX-3000
Realtek HD Digital input
Realtek HD Audio Input
Recording Devices
Microsoft LifeChat LX-3000
Realtek HD Audio output
Avnex Virtual Audio Device

Peripherals
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location Location 0
Driver
Date 7-1-2001
Version 5.1.2600.5512
File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location Location 0
Driver
Date 7-1-2001
Version 5.1.2600.5512
File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Microsoft SideWinder Mouse (IntelliPoint)
Device Kind Mouse
Device Name Microsoft SideWinder Mouse (IntelliPoint)
Vendor Microsoft
Location Location 0
Driver
Date 5-8-2009
Version 7.0.258.0
File C:\WINDOWS\system32\DRIVERS\mouhid.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
File C:\WINDOWS\system32\DRIVERS\point32.sys
USB Audio Device
Device Kind Audio device
Device Name USB Audio Device
Vendor Microsoft
Location Microsoft LifeChat LX-3000 (Location 0)
Driver
Date 7-1-2001
Version 5.1.2535.0
File C:\WINDOWS\system32\drivers\USBAUDIO.sys
File C:\WINDOWS\system32\ksuser.dll
File C:\WINDOWS\system32\ksproxy.ax
File C:\WINDOWS\system32\drivers\ks.sys
File C:\WINDOWS\system32\drivers\drmk.sys
File C:\WINDOWS\system32\drivers\portcls.sys
File C:\WINDOWS\system32\drivers\stream.sys
File C:\WINDOWS\system32\wdmaud.drv
Disk drive
Device Kind USB storage
Device Name Disk drive
Comment USB DISK 2.0 USB Device
Location Location 0
Driver
Date 7-1-2001
Version 5.1.2535.0
File C:\WINDOWS\system32\DRIVERS\disk.sys



Network
You are connected to the internet
Connected through NVIDIA nForce 10/100/1000 Mbps Ethernet
IP Address 192.168.15.211
External IP Address 184.76.197.17
Adapter Type Ethernet
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Wi-Fi not enabled
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout 60000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout 30000
IEProxy Auto Detect No
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass

Edited by TehPaws3D, 23 October 2010 - 11:40 PM.


#6 Sneakycyber

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Posted 24 October 2010 - 05:09 AM

According to the EVGA website there are no driver downloads (at least I didn't find any) So windows has loaded the default USB drivers for the board.. I need you to go into the controll panel and click on Device Manager. In device manager under the heading Universal Serial Bus controllers select Generic USB hub and right click on it. Select update driver software, and let windows connect to the internet to search for any updates.
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#7 TehPaws3D

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Posted 24 October 2010 - 06:33 AM

I do not have this option, It asks me if I want to "Install software automatically (Recommended)" And "Install software from a list (Advanced)"


Can you explain how you want me to do this ( Did I miss something?)

Edit: The USB root hub is my G15's 2 USB ports... These are / should be up to date?

Edited by TehPaws3D, 24 October 2010 - 07:52 AM.


#8 Sneakycyber

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Posted 24 October 2010 - 08:26 AM

Select the install software automatically.
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#9 TehPaws3D

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Posted 24 October 2010 - 10:16 AM

Select the install software automatically.



Did this both times, Completely up date.

#10 Sneakycyber

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Posted 24 October 2010 - 05:29 PM

Does the problem Persist?
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#11 TehPaws3D

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Posted 24 October 2010 - 07:16 PM

... Yeah.. I didn't do anything.. No driver update did anything with anything.. It wouldn't update because it says it's fully up to date.

Edited by TehPaws3D, 24 October 2010 - 07:18 PM.


#12 ejames82

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Posted 24 October 2010 - 08:14 PM

"The wheel only needs 91 mA of power, Which I assumed the back of my computer could provide just fine."
you can double-check this by right-clicking the appropriate usb hub and clicking the 'power' tab.

#13 TehPaws3D

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Posted 25 October 2010 - 02:47 AM

I have, It provides 500 mA power..

Nobody has any ideas? :thumbsup:

#14 TehPaws3D

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Posted 26 October 2010 - 05:08 AM

Will one of those external USB things help me? I kinda need to know before the end of October or my husband is just going to buy a new one.. And we don't want to waste money.

#15 ThunderZ

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Posted 26 October 2010 - 12:28 PM

Hi TehPaws3D

Lets give this a try. NOTE. In this case I would perform the following instructions with the controller plugged in and functioning.

Remove only those you are sure of. Tread very carefully in the Sounds, Network, and Non-plug and play areas. Some washed out icons may still be required just are not currently in use by the OS or system.

Follow these steps to view and remove unnecessary device drivers:

1. Press [Windows]+[Break] or right click My Computer > left click Properties to bring up the System Properties dialog box.
2. Select the Advanced tab and click the Environment Variables button.
3. Click the New button below the System Variables panel.
4. In the New System Variable dialog box, type devmgr_show_nonpresent_devices in the Variable Name text box and 1 in the Variable Value text box.
5. Click OK to return to the System Properties dialog box.
6. Select the Hardware tab and click the Device Manager button.
7. In Device Manager, go to View | Show Hidden Devices.
8. Expand the various branches in the device tree and look for the washed out icons, which indicate unused device drivers.
9. To remove an unused device driver, right-click the icon and select Uninstall.

After completing the above instructions I would leave the controller plugged in. Restart the machine and see if everything still works as it should. Also take note of the port the now hopefully functioning controller is plugged into. I would always attempt to make sure you then always plug it back into the same one. It is not a bad idea to do the same with all USB devices.

Edited by ThunderZ, 26 October 2010 - 12:30 PM.





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