Alright. New to the forum. I see many others with very similar problem.
Windows XP Home Edition SP2 - Dell
Tried many things, but to no avail. My mother-in-law's computer...already advised her never to click on things like this again. She recv'd the "Your computer is infected with a virus" pop up. She clicked and it began to scan. Then she called me. She then stopped the scan and never installed the actual program. However, now, every exe that attempts to start receives the same "winsock.dll is not a valid Windows image" error message. Now no internet connection. Attempted to run Malwarebytes, program will install, and will begin to run, then after 7 seconds of "preparing to scan", instantly closes. When you try to go back in, get the "permission denied" error message. I have reinstalled it many times and it allows it to "run" once, but always closes after 7 seconds. Also tried Spyhunter, Dr Web, and others with the same outcome. Nothing is able to complete a scan. Did create a Norton boot disk, which did find and remove 4 other viruses, but not this malware.
I know that Malwarebytes can remove this, it's just a matter of getting it to run. I have tried changing the name of the exe for malwarebytes, still to no avail, same outcome. If anybody has any solution other than a wipe and reload, I would be most appreciative. I was, however, able to run Root Repeal and get a log file, but I'm not sure what I'm looking for. Let me know if I should paste this log into the forum.
Any help will be immensely appreciated, as I have very few hairs left to be pulled from my head.