Posted 22 October 2010 - 10:59 AM
Does any one out there know how to use CA's Britestore Arc Server Back up v 11.5 sp 1. It is running on small business server 2003 with exchange. I am new to this company, they have been using this program , changing the tapes every day but they were backing up nothing. The guy who had set it up had it running incremental backups but told the operator to erase the tapes every night. I have it backing up data at least but our back up is too large for the zip drives tape and I can't get it to recognize the zip drive as a removable drive and therefore it won't let me change the tape to continue the back up on a second media. Most backups are incomplete even when I have it compress the data. There is no manual herefor the software and the CA site does not offer much unless you pay for support which this office cannot do at this time.
I have not even been able to set up a rotation scheme with this program. I don't feel comfortable that this is a good back up solution and I have not tried to restore a file to test it. I've used Veritas in the past and that was much simpler to figure out. Any help would be appreciated.