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Infiltration, possible rootkit, need assistance


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#1 Dh000

Dh000

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Posted 22 October 2010 - 10:16 AM

Yesterday, my wife's e-mail account was compromised. We discovered the infiltration rather quickly (~3 minutes after it occurred), contacted the provider, change the password, and within 3 hours, it was compromised again. I suspect a rootkit as I'm not finding anything, with anything. Have tried NOD32, MBAM, Super Antispyware, Sophos Anti-rootkit, Prevx, Dr Web, and Kaspersky online.

To make the situation more difficult, the infiltration could be on one or two computers. I was on one when I changed the password, but then moved to my wife's machine when checking the account. None of the other accounts accessed through this current machine have been compromised (with the exception of the one mentioned previously), and I was using them rather liberally yesterday hoping for some type of hit to help narrow down the point of failure.

At this point, I'm out of ideas. I would like to verify both machines are clean. Any suggestions?

Edited by Orange Blossom, 22 October 2010 - 05:17 PM.
Moved to AII for initial assistance. ~ OB


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