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Nasty Redirect Google Virus


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3 replies to this topic

#1 YayaBear

YayaBear

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  • Local time:09:27 PM

Posted 21 October 2010 - 03:54 PM

I humbly come here hoping to recapture my computer from the nasty soulless malware demons that has possessed it! All humor aside I am fairly competent with computers, even manually took a nasty virus out before. I did the most horrible of all horrors, I left my computer with an out of date McAfee during a transition between it and Norton when my cable provider switched. By the time I got around to installing Norton I had a nasty. Norton took out a virus but I still have the ghost left in my machine "rooting" around redirecting google, randomly shutting down my firefox or ie, turned off my sound devices and cant get it reinstalled even! Spybot, Malawarebyte thingy, Norton can NOT find it of course. Norton support sent me to Norton Eraser who couldnt find it either but are willing to charge me $99 for the pleasure of doing it for me.....

I have DDS logs but I was not for certain if I was supposed to post it here automatically or not. GMER did not work.

Please help me work wonders so I can run around changing all my passwords and securing my computers castle once again!
Thank you in advance for your time, expertise and care!

Hello,

Don't worry about GMER. Please post the DDS logs and I'll merge them to your post above and remove my reply so your topic won't get lost.

Orange Blossom :cherry:


Thank you every so much for responding so quickly! Please edit out any info that shouldnt be on there when merging. It's amazing how much my computer has clogging it up. Muchas Gracias Thank you in all languages!

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-21.02)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 10/1/2008 12:33:13 PM
System Uptime: 10/21/2010 8:37:16 AM (5 hours ago)

Motherboard: MICRO-STAR INTERNATIONAL CO., LTD | | MS-7101
Processor: Intel® Celeron® CPU 3.20GHz | Socket 775 | 3190/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 151 GiB total, 6.066 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP673: 8/1/2010 4:12:48 AM - System Checkpoint
RP674: 8/2/2010 11:16:56 AM - System Checkpoint
RP675: 8/3/2010 1:24:55 PM - System Checkpoint
RP676: 8/4/2010 3:00:27 AM - Software Distribution Service 3.0
RP677: 8/5/2010 1:20:14 PM - System Checkpoint
RP678: 8/7/2010 1:12:45 AM - System Checkpoint
RP679: 8/8/2010 1:41:50 AM - System Checkpoint
RP680: 8/9/2010 2:18:36 AM - System Checkpoint
RP681: 8/10/2010 2:57:10 AM - System Checkpoint
RP682: 8/11/2010 3:47:58 AM - System Checkpoint
RP683: 8/12/2010 1:05:25 AM - Software Distribution Service 3.0
RP684: 8/13/2010 3:46:22 PM - System Checkpoint
RP685: 8/14/2010 4:03:54 PM - System Checkpoint
RP686: 8/15/2010 6:30:31 PM - System Checkpoint
RP687: 8/16/2010 6:33:51 PM - System Checkpoint
RP688: 8/17/2010 7:04:56 PM - System Checkpoint
RP689: 8/19/2010 10:32:25 AM - System Checkpoint
RP690: 8/20/2010 2:50:26 PM - System Checkpoint
RP691: 8/21/2010 3:37:45 PM - System Checkpoint
RP692: 8/22/2010 4:30:03 PM - System Checkpoint
RP693: 8/23/2010 6:32:49 PM - System Checkpoint
RP694: 8/25/2010 12:18:29 AM - System Checkpoint
RP695: 8/26/2010 12:49:47 AM - System Checkpoint
RP696: 8/27/2010 1:18:11 AM - System Checkpoint
RP697: 8/28/2010 1:40:29 AM - System Checkpoint
RP698: 8/29/2010 2:28:08 AM - System Checkpoint
RP699: 8/30/2010 2:37:45 AM - System Checkpoint
RP700: 8/31/2010 3:37:48 AM - System Checkpoint
RP701: 9/1/2010 4:13:45 AM - System Checkpoint
RP702: 9/2/2010 4:22:10 AM - System Checkpoint
RP703: 9/3/2010 4:51:12 AM - System Checkpoint
RP704: 9/4/2010 5:45:12 AM - System Checkpoint
RP705: 9/5/2010 5:57:16 AM - System Checkpoint
RP706: 9/6/2010 6:33:19 AM - System Checkpoint
RP707: 9/7/2010 6:45:18 AM - System Checkpoint
RP708: 9/7/2010 11:18:12 AM - Removed EGS Recipe Center
RP709: 9/7/2010 11:19:26 AM - Removed Matilda
RP710: 9/8/2010 11:49:04 AM - System Checkpoint
RP711: 9/9/2010 3:07:45 PM - System Checkpoint
RP712: 9/10/2010 3:47:42 PM - System Checkpoint
RP713: 9/11/2010 5:20:22 PM - System Checkpoint
RP714: 9/12/2010 10:54:14 PM - System Checkpoint
RP715: 9/14/2010 1:36:40 AM - System Checkpoint
RP716: 9/14/2010 3:00:27 AM - Software Distribution Service 3.0
RP717: 9/15/2010 3:01:19 AM - Software Distribution Service 3.0
RP718: 9/16/2010 3:00:32 AM - Software Distribution Service 3.0
RP719: 9/17/2010 3:00:29 AM - Software Distribution Service 3.0
RP720: 9/18/2010 3:00:45 AM - Software Distribution Service 3.0
RP721: 9/19/2010 3:00:36 AM - Software Distribution Service 3.0
RP722: 9/20/2010 3:00:36 AM - Software Distribution Service 3.0
RP723: 9/21/2010 3:00:34 AM - Software Distribution Service 3.0
RP724: 9/22/2010 3:00:30 AM - Software Distribution Service 3.0
RP725: 9/23/2010 3:00:32 AM - Software Distribution Service 3.0
RP726: 9/24/2010 3:00:28 AM - Software Distribution Service 3.0
RP727: 9/25/2010 8:03:44 AM - Software Distribution Service 3.0
RP728: 9/26/2010 3:00:33 AM - Software Distribution Service 3.0
RP729: 9/27/2010 3:00:28 AM - Software Distribution Service 3.0
RP730: 9/28/2010 3:00:40 AM - Software Distribution Service 3.0
RP731: 9/29/2010 3:00:33 AM - Software Distribution Service 3.0
RP732: 9/30/2010 3:00:35 AM - Software Distribution Service 3.0
RP733: 10/1/2010 3:00:27 AM - Software Distribution Service 3.0
RP734: 10/2/2010 3:00:33 AM - Software Distribution Service 3.0
RP735: 10/3/2010 3:00:33 AM - Software Distribution Service 3.0
RP736: 10/4/2010 1:32:36 AM - Software Distribution Service 3.0
RP737: 10/5/2010 1:46:53 AM - System Checkpoint
RP738: 10/5/2010 3:00:26 AM - Software Distribution Service 3.0
RP739: 10/6/2010 12:05:24 AM - Software Distribution Service 3.0
RP740: 10/6/2010 11:29:05 PM - Software Distribution Service 3.0
RP741: 10/8/2010 1:10:32 AM - Software Distribution Service 3.0
RP742: 10/9/2010 3:03:55 AM - Software Distribution Service 3.0
RP743: 10/10/2010 3:00:44 AM - Software Distribution Service 3.0
RP744: 10/10/2010 3:21:14 AM - Software Distribution Service 3.0
RP745: 10/11/2010 12:22:25 AM - Software Distribution Service 3.0
RP746: 10/12/2010 2:06:47 AM - System Checkpoint
RP747: 10/12/2010 3:00:25 AM - Software Distribution Service 3.0
RP748: 10/13/2010 3:01:15 AM - Software Distribution Service 3.0
RP749: 10/14/2010 3:49:15 AM - System Checkpoint
RP750: 10/15/2010 3:00:32 AM - Software Distribution Service 3.0
RP751: 10/16/2010 3:00:42 AM - Software Distribution Service 3.0
RP752: 10/17/2010 10:39:25 AM - Software Distribution Service 3.0
RP753: 10/18/2010 8:41:41 AM - Software Distribution Service 3.0
RP754: 10/19/2010 8:44:34 AM - Software Distribution Service 3.0
RP755: 10/20/2010 9:42:13 AM - Software Distribution Service 3.0

==== Installed Programs ======================


Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.4
Adobe Shockwave Player 11.5
Alex Gordon
Alice's Tea Cup Madness
Alice in Wonderland
AltSHIFT
AnswerWorks 4.0 Runtime - English
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Print Creations
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
Avidemux 2.5
Be a King
Be Rich
Ben 10 Alien Force Bounty Hunters
Big Fish Games Toolbar 2.0
Big Fish Games: Game Manager
Blood Ties
Bonjour
Brain Games: Chess
Build-a-Lot 4: Power Source
Business Contact Manager for Outlook 2007 SP2
Cash Cow
CCleaner
CCScore
Chicken Chase
Coupon Printer for Windows
CyberLink MediaShow
Defender of the Crown
Dracula 3: The Path of the Dragon
Dracula Origin
Drawn: Dark Flight ®
Drawn: The Painted Tower ™
Dream Chronicles: The Chosen Child
Escape From Paradise 2: A Kingdom's Quest
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSTOOLS
essvatgt
Facebook Plug-In
Farm Frenzy Pizza Party
Farm Frenzy: Gone Fishing
Farm Mania 2
Farmer Jane
fflink
GDR 4053 for SQL Server Database Services 2005 ENU (KB970892)
GDR 4053 for SQL Server Tools and Workstation Components 2005 ENU (KB970892)
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Grimm's Hatchery
Hidden Mysteries: Civil War
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB954550-v5)
HP Photosmart Essential
Insaniquarium! Deluxe
Intel® Extreme Graphics 2 Driver
iTunes
Java™ 6 Update 15
JumpStart PreSchool
Kodak EasyShare software
LightScribe 1.4.44.1
Little Folk of Faery
Logitech Audio Echo Cancellation Component
Logitech QuickCam
Logitech Video Enumerator
Logitech® Camera Driver
Magic Farm: Ultimate Flower
Malwarebytes' Anti-Malware
Master of Defense
McAfee Security Scan
Megaplex Madness: Now Playing ™
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Access 2002 Runtime
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft DirectX SDK (March 2009)
Microsoft IntelliType Pro 7.1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Accounting 2008
Microsoft Office Accounting 2008 Equifax Addin
Microsoft Office Accounting 2008 Fixed Asset Manager
Microsoft Office Accounting 2008 PayPal Addin
Microsoft Office Accounting ADP Payroll Addin
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.4
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Reader
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server 2005 Tools Express Edition
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Monster Mash
Move Media Player
Mozilla ActiveX Control v1.7.12
Mozilla Firefox (3.6.11)
MSN Toolbar
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser
Mushroom Age
MyOwnSuperhero
Nero Suite
netbrdg
NightShift Legacy: The Jaguar`s Eye
Norton Security Suite
NVIDIA PhysX v8.10.13
OfotoXMI
Pando Media Booster
PCI SoftV92 Modem
Penguin versus Yeti
Plants vs. Zombies
PowerDVD
QuickTime
RealArcade
RealPlayer
Redrum
RuneScape
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Segoe UI
SFR
SHASTA
skin0001
SKINXSDK
Spa Mania
Sprill and Ritchie: Adventures in Time
Spybot - Search & Destroy
staticcr
Supercow
Svetlograd
Symantec Technical Support Web Controls
System Requirements Lab
The Clockwork Man
The Count of Monte Cristo
The Mystery of the Crystal Portal: Beyond the Horizon
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wrapper
TurboTax 2009
TurboTax 2009 waliper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax Basic 2005
TurboTax Basic 2006
TurboTax Basic 2007
U.B. Funkeys
UMVPLStandalone
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb2410711)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
VideoLAN VLC media player 0.8.6d
Virtual Families
Virtual Families 1.0
Virtual Villagers: The Tree of Life
VPRINTOL
W Photo Studio
Wandering Willows
WebFldrs XP
Westward III Gold Rush (remove only)
Westward IV: All Aboard
WexTech AnswerWorks
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Messenger
Windows Live Upload Tool
Windows Media Format 11 runtime
Windows Media Player 11
Windows Resource Kit Tools - SubInAcl.exe
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver
WIRELESS
Wonderburg
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
Zynga Toolbar

==== Event Viewer Messages From Past Week ========

10/21/2010 1:48:04 AM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/20/2010 11:29:50 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
10/19/2010 11:14:58 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the ShellHWDetection service.
10/19/2010 10:37:12 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service RichVideo with arguments "-Service" in order to run the server: {889CA1C3-E115-47E1-88EC-20DF644E982A}
10/18/2010 8:45:50 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070666: Security Update for Microsoft Office XP (KB2288608).
10/18/2010 8:38:04 AM, error: Dhcp [1002] - The IP address lease 192.168.2.2 for the Network Card with network address 001617BF27D6 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
10/17/2010 10:32:43 PM, error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
10/17/2010 10:32:10 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: IntelIde
10/17/2010 10:16:36 PM, error: Service Control Manager [7034] - The Remote Access Connection Manager service terminated unexpectedly. It has done this 2 time(s).
10/17/2010 10:16:36 PM, error: Service Control Manager [7034] - The Network Location Awareness (NLA) service terminated unexpectedly. It has done this 2 time(s).
10/17/2010 10:16:36 PM, error: Service Control Manager [7034] - The Cryptographic Services service terminated unexpectedly. It has done this 2 time(s).
10/17/2010 10:16:36 PM, error: Service Control Manager [7034] - The COM+ Event System service terminated unexpectedly. It has done this 2 time(s).
10/17/2010 10:16:36 PM, error: Service Control Manager [7031] - The Help and Support service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
10/17/2010 10:16:36 PM, error: Service Control Manager [7031] - The Background Intelligent Transfer Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
10/16/2010 9:23:35 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the McAfee SystemGuards service to connect.
10/16/2010 9:23:35 AM, error: Service Control Manager [7000] - The McAfee SystemGuards service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/16/2010 5:20:51 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service McNASvc with arguments "" in order to run the server: {24F616A1-B755-4053-8018-C3425DC8B68A}
10/16/2010 4:35:56 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Google Software Updater service, but this action failed with the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
10/16/2010 4:20:57 PM, error: Service Control Manager [7031] - The Google Software Updater service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 900000 milliseconds: Restart the service.
10/16/2010 4:11:57 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.

==== End Of File ===========================


DDS (Ver_10-10-21.02) - NTFSx86
Run by Mama Bear at 13:48:34.01 on Thu 10/21/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.503.46 [GMT -4:00]

AV: Norton Security Suite *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Norton Security Suite\Engine\4.2.0.12\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Mama Bear\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = <local>
uInternet Settings,ProxyServer = http=127.0.0.1:29775
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyn1.dll
mWinlogon: Userinit=c:\windows\system32\Userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\4.2.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\4.2.0.12\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - No File
BHO: {9030D464-4C02-4ABF-8ECC-5164760863C6} - No File
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - No File
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
BHO: {C7C9FC25-88B0-4682-9C9F-2608E9117647} - No File
BHO: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - No File
BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - No File
BHO: {DBC80044-A445-435b-BC74-9C25C1C588A9} - No File
BHO: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - No File
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0983.0\msneshellx.dll
TB: Big Fish Games Toolbar: {c7c9fc25-88b0-4682-9c9f-2608e9117647} - c:\program files\bfgbar\bfg.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: Zynga Toolbar: {7b13ec3e-999a-4b70-b9cb-2617b8323822} - c:\program files\zynga\tbZyn1.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\4.2.0.12\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
IE: &Search - http://tbedits.myownsuperhero.com/one-toolbaredits/menusearch.jhtml?s=100000421&p=Z9YYYYYYYYUS&si=&a=2E80E28A-BB68-4DAC-857A-951EA0389961&n=2010081601
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: internet
Trusted Zone: intuit.com\ttlc
Trusted Zone: mcafee.com
Trusted Zone: turbotax.com
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4DCA1E08-4147-4A3D-8CA6-E095DF189FAB} - hxxp://games.bigfishgames.com/en_nightshift-legacy-the-jaguars-eye/online/Nightshift2Web.1.0.0.9.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {5727FF4C-EF4E-4d96-A96C-03AD91910448} - hxxp://www.srtest.com/srl_bin/sysreqlab_ind.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} - hxxp://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, msansspc.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mamabe~1\applic~1\mozilla\firefox\profiles\jnlvrzak.default\
FF - prefs.js: browser.search.selectedEngine - My Way
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=Z9YYYYYYYYUS&ptb=2E80E28A-BB68-4DAC-857A-951EA0389961&psa=&ind=2010081601&ptnrS=Z9YYYYYYYYUS&si=&st=kwd&n=77cf6941&searchfor=
FF - prefs.js: network.proxy.type - 4
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\mama bear\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\mama bear\application data\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\documents and settings\mama bear\application data\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\myownsuperhero\bar\1.bin\NPv3Stub.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - truec:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0402000.00c\symds.sys [2010-10-16 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0402000.00c\symefa.sys [2010-10-16 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20101001.001\BHDrvx86.sys [2010-10-2 692272]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0402000.00c\cchpx86.sys [2010-10-16 501888]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-9-20 214664]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0402000.00c\ironx86.sys [2010-10-16 116784]
R1 SymSMR130;SMR Utility Service 1.3.0;c:\windows\system32\drivers\SymSMR130.SYS [2010-10-21 63536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-16 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20101020.001\IDSXpx86.sys [2010-10-19 341880]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20101020.055\NAVENG.SYS [2010-10-21 86064]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\virusdefs\20101020.055\NAVEX15.SYS [2010-10-21 1371184]
S3 EraserUtilDrv11010;EraserUtilDrv11010;\??\c:\program files\common files\symantec shared\eengine\eraserutildrv11010.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilDrv11010.sys [?]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-9-20 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-9-20 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-9-20 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-9-20 40552]

=============== Created Last 30 ================

2010-10-21 16:35:39 0 ----a-w- c:\windows\system32\drivers\SymSMR130.dat
2010-10-21 16:35:36 63536 ----a-w- c:\windows\system32\drivers\SymSMR130.SYS
2010-10-21 16:34:47 -------- d-----w- c:\docume~1\mamabe~1\locals~1\applic~1\NPE
2010-10-18 14:08:41 -------- d-----w- c:\docume~1\mamabe~1\applic~1\Tific
2010-10-17 01:04:38 361904 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\symtdi.sys
2010-10-17 01:04:38 339504 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\symtdiv.sys
2010-10-17 01:04:37 43696 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\srtspx.sys
2010-10-17 01:04:37 328752 ----a-r- c:\windows\system32\drivers\n360\0402000.00c\symds.sys
2010-10-17 01:04:37 173104 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\symefa.sys
2010-10-17 01:04:36 501888 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\cchpx86.sys
2010-10-17 01:04:36 325680 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\srtsp.sys
2010-10-17 01:04:36 116784 ----a-w- c:\windows\system32\drivers\n360\0402000.00c\ironx86.sys
2010-10-17 01:03:20 -------- d-----w- c:\windows\system32\drivers\n360\0402000.00C
2010-10-16 21:38:52 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-10-16 21:38:52 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-10-16 21:38:52 -------- d-----w- c:\program files\Symantec
2010-10-16 21:38:03 -------- d-----w- c:\windows\system32\drivers\N360
2010-10-16 21:38:00 -------- d-----w- c:\program files\Norton Security Suite
2010-10-16 21:35:31 -------- d-----w- c:\program files\NortonInstaller
2010-10-16 21:35:31 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2010-10-16 20:57:15 -------- d-----w- c:\docume~1\alluse~1\applic~1\Norton
2010-10-13 05:40:02 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-13 05:40:01 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-10-13 05:39:46 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-10-13 03:13:26 -------- d-----w- c:\program files\Farm Frenzy - Gone Fishing
2010-10-12 22:03:23 -------- d-----w- c:\program files\Drawn - Dark Flight
2010-10-09 21:28:44 -------- d-----w- c:\docume~1\mamabe~1\applic~1\TitanicMystery
2010-10-08 21:04:24 -------- d-----w- c:\docume~1\alluse~1\applic~1\CrioGames

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll

============= FINISH: 13:52:59.17 ===============

Merged posts and removed my reply so topic won't get lost. ~ OB

Edited by Orange Blossom, 21 October 2010 - 06:01 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:10:27 PM

Posted 30 October 2010 - 03:09 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:10:27 PM

Posted 02 November 2010 - 02:16 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:27 PM

Posted 05 November 2010 - 01:02 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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