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Computer Infected - Antivirus 2010???


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33 replies to this topic

#31 Patrick B

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Posted 04 November 2010 - 08:10 PM

Downloaded the 32 Bit version of RSIT. Tried to run it, but got various errors (Bad Image, etc...). It appeared something was running with Hijack (which I put a new downloaded Hijack on my desktop). Tried running RSIT again, and got the You may not have appropriate permissions pop-up again. Ran Hijack, and it actually scanned and appeared to have a log, but the log disappeared and I don't know where to. Tried to run it again and got the You may not have appropriate permissions pop-up again.

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#32 boopme

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Posted 04 November 2010 - 11:10 PM

Ok this is just wasting you time... Run OTL and paste that log in lieu of all the others.


  • 1. Please download OTL from one of the following mirrors:
  • This is THE Mirror
    2. Save it to your desktop.
    3. Double click on the Posted Image icon on your desktop.
    4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

    5. Push the Quick Scan button.
    6. Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

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#33 Patrick B

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Posted 05 November 2010 - 02:23 PM

Can you tell me how long the OTL scan takes?

It seems to start running, but I can not tell if it is still going.

The OTL screen goes away just after I hit Quick Scan.

Thanks

Edited by Patrick B, 05 November 2010 - 02:27 PM.


#34 boopme

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Posted 05 November 2010 - 03:55 PM

10- 15 mins. We can also try this...
If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random from the link provided for your operating system and save it to your desktop.
Link 1 for 32-bit version
Link 2 for 32-bit version

Link 1 for 64-bit version
Link 2 for 64-bit versionThis tool needs to run while the computer is connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.

  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
    If using Windows Vista, be sure to Run As Administrator.
  • Read the disclaimer and click Continue.
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Another text file named info.txt will open minimized.
  • Save the log files to your desktop and copy/paste the contents of log.txt by highlighting everything and pressing Ctrl+C.
  • After highlighting, right-click, choose Copy and then paste the contents into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
  • Copies of both log files are automatically saved in the C:\RSIT folder which the tool creates during the scan.
-- Note: Do not post the contents of info.txt in your reply. Instead, just include it as an attachment to upload using the "Browse" button in the text editor when making your reply.

Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If RSIT did not work, then reply back here.
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