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smart engine virus


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#1 totallyterry

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Posted 20 October 2010 - 08:58 PM

My desktop has the smart engine virus and I'm having a very difficult time removing it. I've tried to clean it in safe mode but my computer refuses to go into safe mode. I've used Microsoft Security Essentials, SuperAntispyware, Spybot Search and Destroy, and Malwarebytes but the virus is not letting them run. Any help would be appreciated.

Edited by Orange Blossom, 20 October 2010 - 09:35 PM.
Move to AII from Windows XP


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#2 totallyterry

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Posted 20 October 2010 - 10:23 PM

My operating system is Windows XP. I can not run safe mode. No antispyware or malware will run. The smart engine virus has corrupted dll files to stop them from running

#3 DaChew

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Posted 21 October 2010 - 08:49 AM

Would you try this guide?

http://www.bleepingcomputer.com/virus-removal/remove-smart-engine
Chewy

No. Try not. Do... or do not. There is no try.

#4 totallyterry

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Posted 21 October 2010 - 06:02 PM

I've downloaded Malwarebytes but can not get it to run. I'm guessing the virus is preventing a clean run. I don't think the "rkill" program is even getting me started in the cleaning process

#5 DaChew

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Posted 21 October 2010 - 06:16 PM

http://www.bleepingcomputer.com/forums/topic308364.html

Would you explain what RKill does?
Chewy

No. Try not. Do... or do not. There is no try.

#6 totallyterry

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Posted 21 October 2010 - 07:36 PM

This is the instructions from the manual you suggested above

Once it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Smart Engine and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by Smart Engine when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Smart Engine . So, please try running Rkill until the malware is no longer running. You will then be able to proceed with the rest of the guide. If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.

#7 DaChew

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Posted 21 October 2010 - 08:11 PM

Could you give some more detail on what happens when you run RKill?
Chewy

No. Try not. Do... or do not. There is no try.

#8 totallyterry

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Posted 21 October 2010 - 08:37 PM

I click on the rkill program I have downloaded to my desktop just like the manual says and it seems to run but it doesn't tell me to restart my computer so I think the smart engine virus is not letting it completely finish so I can run Malwarebytes

#9 DaChew

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Posted 21 October 2010 - 08:52 PM

When you click on RKill you should see a black box, later it will close and a log should open up, here's mine where it couldn't find anything harmful to stop.

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.
Ran as Chewy on 10/21/2010 at 21:50:14.


Services Stopped:


Processes terminated by Rkill or while it was running:


C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Chewy\Desktop\rkill.com


Rkill completed on 10/21/2010 at 21:50:15.


Edited by DaChew, 21 October 2010 - 08:53 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#10 totallyterry

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Posted 21 October 2010 - 10:40 PM

I saw the black box you described but then it disappeared and nothing else showed up. I didn't get the log you got when you ran it.

#11 DaChew

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Posted 21 October 2010 - 11:24 PM

I am afraid we are just spinning our wheels here, this will take

Hello,

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==

If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.
Chewy

No. Try not. Do... or do not. There is no try.




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