I clicked on what I thought was a movie link and the Antimalware Doctor warning appeared and it started to run. I knew it was malicious software so I tried stopped it. I could not access my system restore tool. I ran Malwarebytes. It found some viruses so I had them deleted, but when I tried to reboot the only thing on my screen is wallpaper (no icons, no start button, no toolbars). In safe mode all I get is a black screen with "safe mode"in the corners and that's it. In addition to running Malwarebytes I've also run Kaspersky Tdss, and AVG with no luck. I am able to access files on my C: drive by pressing control-alt-delete to open the Task Manager, then File - New Task (Run), then if I press the browse button I can access some files (in safe mode).
I read and executed the steps in the Preparation Guide, but there is no save button that is visible on the GMER screen. One item is highlighted in red "Disk \Device\Harddisk0\DR0 sector63: rootkit-like behavior:..."
I can't access the internet my infected laptop (running Windows XP). I used a desktop to download the files from the Prep Guide to a USB drive and ran them using the above described control-alt-delete procedure.
Lastly, I'm running Google Chrome and trying to complete step 4 of the Prep Guide but I don't see the My Controls link at the top of the page to enter my control panel.