Posted 20 October 2010 - 06:31 PM
Hi, I have a 5yr old Lenovo R50e laptop 1842st, x86, 1.60 Ghz, 512MB, with xp sp3; and I recently started getting Blue Screen warning that shuts down my system due to possible severe problem. I was then redirected to Microsoft site that said there was severe problem threat with Lenovo Rescue and recovery and to upgrade.
I went to the site and downloaded XP version of upgrade tvtrnr423_016en.exe; but could not install without uninstalling old version.
BEFORE I uninstall Rescue & Recovery w/Rapid Restore (Ultra 4.0 per Access IBM R&R) I'd like to know if this is the right thing to do. When I read the ReadMe and Download instructions for this download, it states it is only compatible with Client Security Solution 8.0 or later and with R&R versions 3.1,4.0,4.1,4.2 and 4.21. The R&R, thru control panel properties shows ver 1.00.0033.04.
I don't want to uninstall original version unless this applies.
1) Is this the right upgrade? How can I tell Client security version? and Original R&R ver?
2) Do I need to do anything else, based on my setup then uninstall original R&R, and then reinstall new ver 4.23? (Currently 17GB free of 32GB total)
3) I also googled lenovo Rescue & Recoery upgrades and have found "major" problems with the upgrade. (Doing complete reinstalls, lack of space/repartion, etc.)
4) Is it necessary? Can I continue to function with this threat hole? I use PC/web personally, minimally, and keep Norton Insternet security up to date. I use the backup utitily periodically using USB device and occasionaly "Copy" my documents, instead of backing up. I have only, fortunately, had to use the system recovery once a couple of years ago for a virus; doing a complete reinstall at that time (no XP CDs came with system).
5)Is this the right place to post this request?
Thanks for any help on this.