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Hijack This log: browser redirect and ...?


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#1 Black Scholes

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Posted 20 October 2010 - 05:09 PM

A copy of the Hijack This log I just ran follows. Appreciate any assistance. I suspect a browser redirect at minimum; other security scans have caught 1-2 trojans but as an average user you never really know if you get them all. Thanks.


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:03:47 PM, on 10/20/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18975)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Care\VAIOCareService.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\blp\API\Office Tools\Bloomberg.UIServer.exe
C:\blp\API\Office Tools\Bloomberg.RtdServer.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Auslogics\Auslogics Disk Defrag\DiskDefrag.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nytimes.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: NitroPDFBHO Class - {CF070CB8-F02F-4af4-A7B7-8D45CAD4BB54} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [SmartWiHelper] "C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
O4 - HKLM\..\Run: [VAIOMyMemCenter] "C:\Program Files\Sony\VAIO My Memory Center\VAIO MyMemCenter.exe" 1
O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe"
O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [CLRHost] C:\blp\API\Office Tools\bbxlcmd.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\MGM\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Startup: Voobys.lnk.disabled
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: WDDMStatus.lnk.disabled
O4 - Global Startup: WDSmartWare.lnk.disabled
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files\Foxmarks\IE Extension\foxmarksdll.dll (HKCU)
O9 - Extra 'Tools' menuitem: Foxmarks Favorites Synchronizer... - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files\Foxmarks\IE Extension\foxmarksdll.dll (HKCU)
O9 - Extra button: PDF Download - {F1C0FD6C-A6A0-49a7-A932-71A56461867F} - C:\Program Files\Nitro PDF\PDF Download\NitroPDF.dll (HKCU)
O16 - DPF: {3860DD98-0549-4D50-AA72-5D17D200EE10} -
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} -
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} -
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\Windows\System32\avgrsstx.dll,avgrsstx.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Roxio File Backup Service (CEEBC40A-FDED-4C59-B354-939132350B01) - Unknown owner - C:\Program Files\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Kensington TrackballWorks Service (KTbWorksService) - Kensington Computer Products Group - C:\Program Files\Kensington TrackballWorks\KTbWorksS.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: Realtek Audio Service (RtkAudioService) - Realtek Semiconductor - C:\Windows\RtkAudioService.exe
O23 - Service: Intel® Sample Collector (SampleCollector) - Intel Corporation - C:\Program Files\Sony\VAIO Care\collsvc.exe
O23 - Service: VAIO Media plus Content Importer (SOHCImp) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHCImp.exe
O23 - Service: VAIO Media plus Digital Media Server (SOHDms) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDms.exe
O23 - Service: VAIO Media plus Device Searcher (SOHDs) - Sony Corporation - C:\Program Files\Sony\VAIO Media plus\SOHDs.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: CamMonitor (uCamMonitor) - ArcSoft, Inc. - C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Power Management - Sony Corporation - C:\Program Files\Sony\VAIO Power Management\SPMService.exe
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: WD SmartWare Drive Manager (WDDMService) - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD SmartWare Background Service (WDSmartWareBackgroundService) - Memeo - C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12839 bytes

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#2 Black Scholes

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Posted 20 October 2010 - 07:36 PM

Any suggestions? Thanks.

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our MRT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the MRT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 20 October 2010 - 10:53 PM.


#3 gringo_pr

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    Bleepin Gringo


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Posted 29 October 2010 - 11:59 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

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Posted 02 November 2010 - 02:16 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 05 November 2010 - 01:02 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:21 PM

Posted 10 November 2010 - 06:19 PM

Hello

I have reopened the topic for you please send me the reports when they are ready


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:06:21 PM

Posted 12 November 2010 - 11:11 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 Black Scholes

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Posted 15 November 2010 - 07:44 PM

gringo - thanks again for hanging with me; been down with the flu but I will be responding later this evening.

#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 November 2010 - 09:06 PM

thats ok if you need some more time just let me know



Gringo
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#10 Black Scholes

Black Scholes
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Posted 17 November 2010 - 07:09 PM

gringo - to follow please find the two logs from DDS. The link for RKUnHooker did not work for me, but I was able to download it directly from the antirootkit.com site. However, every time I try to run the app I get an error message ("Error loading driver, NTSTATUS code: C0000001"). I have not re-enabled the drivers that were originally disabled from Defogger, if that is relevant.

Thanks again for your patience.



DDS (Ver_10-11-10.01) - NTFSx86
Run by MGM at 15:56:57.32 on Wed 11/17/2010
Internet Explorer: 8.0.6001.18975 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2938.1219 [GMT -8:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\RtkAudioService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k bthaudiosvc
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Kensington TrackballWorks\KTbWorksS.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\ArcSoft\Magic-i Visual Effects\uCamMonitor.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Sony\VAIO Care\VAIOCareService.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Wireless Wizard\AutoLaunchWLASU.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\CCP.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\SmartWi.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\PowerManager.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files\Sony Corporation\SmartWi Connection Utility\UIManager.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\MGM\Desktop\Defogger.exe
C:\Users\MGM\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://nytimes.com/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: NitroPDFBHO Class: {cf070cb8-f02f-4af4-a7b7-8d45cad4bb54} - c:\program files\nitro pdf\pdf download\NitroPDF.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Google Update] "c:\users\mgm\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10k_Plugin.exe -update plugin
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [SmartWiHelper] "c:\program files\sony corporation\smartwi connection utility\SmartWiHelper.exe" /WindowsStartup
mRun: [VAIOMyMemCenter] "c:\program files\sony\vaio my memory center\VAIO MyMemCenter.exe" 1
mRun: [VWLASU] "c:\program files\sony\vaio wireless wizard\AutoLaunchWLASU.exe"
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\users\mgm\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote 2007 Screen Clipper and Launcher.lnk.disabled
StartupFolder: c:\users\mgm\appdata\roaming\microsoft\windows\start menu\programs\startup\Voobys.lnk.disabled
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\everno~1.lnk - c:\windows\installer\{f761359c-9ced-45ae-9a51-9d6605cd55c4}\Evernote.ico
StartupFolder: c:\programdata\microsoft\windows\start menu\programs\startup\WDDMStatus.lnk.disabled
StartupFolder: c:\programdata\microsoft\windows\start menu\programs\startup\WDSmartWare.lnk.disabled
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AOL Toolbar Search
IE: Add to Evernote 4.0 - c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: E&xport to Microsoft Excel
IE: Save Page As PDF ...
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9}
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb1 - {9B0F96C7-2E4B-433e-ABF3-043BA1B54AE3} - c:\program files\intuit\quickbooks 2008\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll
AppInit_DLLs: c:\windows\system32\avgrsstx.dll,avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\mgm\appdata\roaming\mozilla\firefox\profiles\4djcgkjl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.nytimes.com/|http://www.cnn.com/|http://online.wsj.com/home-page|http://us.mc836.mail.yahoo.com/mc/showFolder?fid=Inbox&.rand=716471538&da=0#_pg=showFolder;_ylc=X3oDMTBudmszMHY3BF9TAzM5ODMwMzAxNARhYwNkZWxNc2dz&&filterBy=&fid=Inbox&.rand=502716153&nsc&hash=38b7713bd21d27f08ef7c9496034e887&.jsrand=6910507|https://www.google.com/accounts/ServiceLogin?service=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=1k96igf4806cy&ltmpl=default&ltmplcache=2
FF - component: c:\users\mgm\appdata\roaming\mozilla\firefox\profiles\4djcgkjl.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\components\qscanff.dll
FF - component: c:\users\mgm\appdata\roaming\mozilla\firefox\profiles\4djcgkjl.default\extensions\{e0b8c461-f8fb-49b4-8373-fe32e9252800}\platform\winnt_x86-msvc\components\enbar.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPTURNMED.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\mgm\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\mgm\appdata\roaming\move networks\plugins\npqmp071701000002.dll
FF - plugin: c:\users\mgm\appdata\roaming\move networks\plugins\npqmp071705000014.dll
FF - plugin: c:\users\mgm\appdata\roaming\mozilla\firefox\profiles\4djcgkjl.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\users\mgm\appdata\roaming\mozilla\firefox\profiles\4djcgkjl.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\users\mgm\appdata\roaming\mozilla\firefox\profiles\4djcgkjl.default\extensions\plugin@ps-b.com\plugins\npCopyGuard.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: XULRunner: {67B3F67D-5E37-4FBD-A25A-F7750219AF20} - c:\users\mgm\appdata\local\{67b3f67d-5e37-4fbd-a25a-f7750219af20}\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 EUBAKUP;EUBAKUP;c:\windows\system32\drivers\eubakup.sys [2009-10-21 27016]
R0 EUFS;EUFS;c:\windows\system32\drivers\eufs.sys [2009-10-21 21896]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-10-18 64288]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-9 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-9 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-9 243024]
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 151216]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-6 308136]
R2 CEEBC40A-FDED-4C59-B354-939132350B01;Roxio File Backup Service;c:\program files\roxio\backontrack\file backup\FileBackupSVC.exe [2008-5-28 92656]
R2 HFGService;Handsfree Headset Service;c:\windows\system32\svchost.exe -k bthaudiosvc [2008-1-20 21504]
R2 HMuKstOO;Kensington TrackballWorks Orbit Optical USB HID Device Filter Driver;c:\windows\system32\drivers\HMuKstOO.sys [2010-9-4 51280]
R2 iPodDrv;iPodDrv;c:\windows\system32\drivers\iPodDrv.sys [2009-3-28 6656]
R2 KTbWorksService;Kensington TrackballWorks Service;c:\program files\kensington trackballworks\KTbWorksS.exe [2010-9-4 50256]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
R2 RtkAudioService;Realtek Audio Service;c:\windows\RTKAUDIOSERVICE.EXE [2008-8-1 104992]
R2 uCamMonitor;CamMonitor;c:\program files\arcsoft\magic-i visual effects\uCamMonitor.exe [2008-8-20 104960]
R2 VAIO Power Management;VAIO Power Management;c:\program files\sony\vaio power management\SPMService.exe [2008-8-1 411488]
R2 VCFw;VAIO Content Folder Watcher;c:\program files\common files\sony shared\vaio content folder watcher\VCFw.exe [2008-6-20 415744]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-11-5 110592]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2008-8-20 17408]
R3 BthAudioHF;BthAudioHF Service;c:\windows\system32\drivers\BthAudioHF.sys [2010-2-5 48024]
R3 BthAvrcp;Bluetooth AVRCP Profile;c:\windows\system32\drivers\BthAvrcp.sys [2010-2-5 28048]
R3 csr_a2dp;Bluetooth AV Profile;c:\windows\system32\drivers\bthav.sys [2010-2-5 66952]
R3 EuDisk;EASEUS Disk Enumerator;c:\windows\system32\drivers\EuDisk.sys [2009-10-21 123784]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2009-5-28 4233728]
R3 PLTurbo;Prolific turbo filter driver for odd;c:\windows\system32\drivers\plturbo.sys [2010-8-12 16640]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2008-8-1 9344]
R3 USBPNPA;USB PnP Sound Device Interface;c:\windows\system32\drivers\CM108.sys [2007-6-28 1310720]
R3 VUAgent;VUAgent;c:\program files\sony\vaio update 5\VUAgent.exe [2010-3-11 664944]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
RUnknown DwProt;DwProt; [x]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-14 136176]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-9-22 1375992]
S3 CM1083264;C-Media CM108 Like Sound UDAX Interface;c:\windows\system32\drivers\CM108.sys [2007-6-28 1310720]
S3 EUDSKACS;EUDSKACS;c:\windows\system32\drivers\eudskacs.sys [2009-10-21 15240]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2007-6-18 23680]
S3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-6-18 42368]
S3 PLTurbh;Prolific turbo filter driver for hdd;c:\windows\system32\drivers\plturbh.sys [2010-8-12 16384]
S3 SampleCollector;Intel® Sample Collector;c:\program files\sony\vaio care\collsvc.exe [2010-2-3 122880]
S3 SOHCImp;VAIO Media plus Content Importer;c:\program files\sony\vaio media plus\SOHCImp.exe [2008-8-20 103712]
S3 SOHDms;VAIO Media plus Digital Media Server;c:\program files\sony\vaio media plus\SOHDms.exe [2008-8-20 353568]
S3 SOHDs;VAIO Media plus Device Searcher;c:\program files\sony\vaio media plus\SOHDs.exe [2008-8-20 62752]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2008-8-20 337184]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-11-17 20:55:00 40448 ----a-w- c:\windows\system32\rdboot32.exe
2010-11-17 19:06:02 6273872 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{9ad1b6ac-2db5-4f19-93f8-67a1d96baaa4}\mpengine.dll
2010-11-11 21:34:34 -------- d-----w- c:\users\mgm\appdata\local\Evernote
2010-11-11 21:33:44 -------- d-----w- c:\program files\Evernote
2010-11-10 07:59:52 -------- d-----w- c:\users\mgm\DoctorWeb
2010-11-10 07:44:44 -------- d-----w- c:\users\mgm\appdata\roaming\AVG9
2010-11-09 23:14:22 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2010-11-06 19:37:34 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2010-11-06 19:37:34 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2010-10-27 22:51:11 1696256 ----a-w- c:\windows\system32\gameux.dll
2010-10-27 22:51:09 4240384 ----a-w- c:\windows\system32\GameUXLegacyGDFs.dll
2010-10-27 22:51:09 28672 ----a-w- c:\windows\system32\Apphlpdm.dll
2010-10-25 08:31:10 -------- d-----w- c:\windows\en
2010-10-25 08:24:26 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2010-10-25 08:24:26 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2010-10-25 08:24:26 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2010-10-25 08:21:51 94040 ----a-w- c:\program files\common files\windows live\.cache\aa6057391cb741d04\DSETUP.dll
2010-10-25 08:21:51 525656 ----a-w- c:\program files\common files\windows live\.cache\aa6057391cb741d04\DXSETUP.exe
2010-10-25 08:21:51 1691480 ----a-w- c:\program files\common files\windows live\.cache\aa6057391cb741d04\dsetup32.dll
2010-10-25 08:21:45 94040 ----a-w- c:\program files\common files\windows live\.cache\a3c8a8591cb741d03\DSETUP.dll
2010-10-25 08:21:45 525656 ----a-w- c:\program files\common files\windows live\.cache\a3c8a8591cb741d03\DXSETUP.exe
2010-10-25 08:21:45 1691480 ----a-w- c:\program files\common files\windows live\.cache\a3c8a8591cb741d03\dsetup32.dll
2010-10-25 08:20:49 -------- d-----w- c:\users\mgm\appdata\local\Windows Live
2010-10-23 08:47:23 -------- d-----w- c:\users\mgm\appdata\roaming\QuickScan
2010-10-20 01:32:54 -------- d-----w- c:\program files\Auslogics
2010-10-19 02:09:00 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-10-19 02:08:14 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-10-19 01:07:38 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-10-18 23:57:19 -------- d-----w- c:\users\mgm\appdata\local\Sunbelt Software

==================== Find3M ====================

2010-10-19 20:51:33 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-09-23 07:32:56 301936 ----a-w- c:\windows\WLXPGSS.SCR
2010-09-13 13:56:41 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-09-08 06:01:28 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 05:57:18 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-08 05:57:05 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-08 05:56:53 71680 ----a-w- c:\windows\system32\iesetup.dll
2010-09-08 05:56:53 109056 ----a-w- c:\windows\system32\iesysprep.dll
2010-09-08 05:04:36 385024 ----a-w- c:\windows\system32\html.iec
2010-09-08 04:26:46 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2010-09-08 04:25:15 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-09-06 16:20:29 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-09-06 16:19:06 17920 ----a-w- c:\windows\system32\netevent.dll
2010-08-31 15:46:37 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-08-31 15:46:37 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-08-31 15:44:31 531968 ----a-w- c:\windows\system32\comctl32.dll
2010-08-31 13:27:38 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-08-26 16:37:45 157184 ----a-w- c:\windows\system32\t2embed.dll
2010-08-26 16:33:06 173056 ----a-w- c:\windows\apppatch\AcXtrnal.dll
2010-08-26 16:33:04 542720 ----a-w- c:\windows\apppatch\AcLayers.dll
2010-08-26 16:33:04 458752 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2010-08-26 16:33:04 2159616 ----a-w- c:\windows\apppatch\AcGenral.dll
2010-08-20 16:05:07 867328 ----a-w- c:\windows\system32\wmpmde.dll

============= FINISH: 15:58:19.54 ===============






UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-11-10.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 1/3/2009 6:31:56 PM
System Uptime: 11/9/2010 5:56:58 PM (190 hours ago)

Motherboard: Sony Corporation | | VAIO
Processor: Intel® Core™2 Duo CPU T5800 @ 2.00GHz | N/A | 1200/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 224 GiB total, 28.614 GiB free.
D: is Removable
E: is Removable
F: is CDROM ()
G: is CDROM ()
H: is FIXED (NTFS) - 931 GiB total, 48.096 GiB free.
I: is FIXED (NTFS) - 1863 GiB total, 269.664 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {4d36e96c-e325-11ce-bfc1-08002be10318}
Description: Bluetooth Hands-free Audio Device
Device ID: BTHENUM\{0000111E-0000-1000-8000-00805F9B34FB}_LOCALMFG&000A\7&2913C39&0&001A80780132_C00000000
Manufacturer: CSR plc
Name: DR-BT22 (Mono Audio)
PNP Device ID: BTHENUM\{0000111E-0000-1000-8000-00805F9B34FB}_LOCALMFG&000A\7&2913C39&0&001A80780132_C00000000
Service: BthAudioHF

==== System Restore Points ===================

RP972: 11/11/2010 12:59:28 PM - Windows Update
RP973: 11/11/2010 1:32:30 PM - Installed Evernote v. 4.0.1
RP974: 11/12/2010 4:37:24 PM - Windows Update
RP975: 11/13/2010 11:05:43 AM - Windows Update
RP976: 11/14/2010 11:05:27 AM - Windows Update
RP977: 11/15/2010 11:05:57 AM - Windows Update
RP978: 11/16/2010 11:06:37 AM - Windows Update
RP979: 11/17/2010 7:31:18 AM - VAIO Care Automatic Restore Point
RP980: 11/17/2010 11:04:40 AM - Windows Update
RP981: 11/17/2010 11:53:33 AM - VAIO Care Automatic Restore Point
RP982: 11/17/2010 12:30:42 PM - VAIO Care Automatic Restore Point

==== Installed Programs ======================


µTorrent
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.1
Advertising Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Magic-i Visual Effects
ArcSoft WebCam Companion 2
Ares 2.1.1
Audacity 1.2.6
Auslogics Disk Defrag
Auslogics Registry Cleaner
Auto Gordian Knot 2.55
AVG Free 9.0
Avidemux 2.5
AviSynth 2.5
Bloomberg Excel Tools
Bloomberg Keyboard v10.4
Bloomberg PFM Upload Tool for Microsoft Excel
Bloomberg SFD Data Dictionary
Bloomberg, V.05.07.09
Bluetooth Stack for Windows by Toshiba
Bonjour
C-Media CM108 Like Sound Driver
CCleaner
Click to Disc
Click to Disc Editor
Company of Heroes
Compatibility Pack for the 2007 Office system
D3DX10
DolbyFiles
doubleTwist
DVD Shrink 3.2
DVD43 v4.6.0
EASEUS Todo Backup 1.0
Evernote v. 4.0.1
Extension Changer
ffdshow [rev 2527] [2008-12-19]
FileMenu Tools
Foxmarks Favorites Synchronizer
FrostWire 4.17.2
Google Chrome
Google Earth
Google Update Helper
GoToMeeting 4.1.0.366
Handbrake 0.9.4
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HiJackThis
Hitman Pro 3.5
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
ImagXpress
inSSIDer
Instant Play Guitar Express
Intel PROSet Wireless
Intel® Graphics Media Accelerator Driver
Intel® PROSet/Wireless WiFi Software
iTunes
iTunes Agent 1.3
iTunes Genre Art Manager
IZArc 3.81
Java™ 6 Update 13
Java™ SE Runtime Environment 6
Kensington TrackballWorks
Logitech Gaming Software
Malwarebytes' Anti-Malware
Mastering Financial Mathematics in Excel
MediaMonkey 3.0
Menu Templates - Starter Kit
MetaX for Windows
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework 2.0 Core Components (x86) ENU
Microsoft Sync Framework 2.0 Provider Services (x86) ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Move Media Player
Movie Templates - Starter Kit
Mozilla Firefox (3.6.12)
Mozilla Thunderbird (2.0.0.24)
Mp3tag v2.46a
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Music Coach Player
Music Transfer
Napster
Napster Burn Engine
Nero 9 Essentials
Nero BurnRights
Nero BurnRights Help
Nero ControlCenter
Nero CoverDesigner
Nero CoverDesigner Help
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero ShowTime
Nero StartSmart
Nero StartSmart Help
Nero Vision
Nero Vision Help
NeroExpress
neroxml
Nike+ Mini Screen Saver
OpenMG Secure Module 5.4.00
Palm Desktop for IBM WorkPad
PDF Download for Internet Explorer
Primo
QuickBooks Simple Start 2008
QuickTime
Realtek High Definition Audio Driver
Roxio BackOnTrack
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
Roxio File Backup
Roxio Update Manager
Runtime
Safari
SDExplorer 2.1
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB2288953)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Setting Utility Series
Skype Toolbars
Skype™ 4.2
SmartWi Connection Utility
Sony Picture Utility
Sony Video Shared Library
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
SupportSoft Assisted Service
Switch Sound File Converter
Synaptics Pointing Device Driver
SyncToy 2.1 (x86)
TagScanner 5.0 build 525
TARGUS ACP45 V2.0.1
TBS WMP Plug-in
Ultimate Solitaire
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2443839)
USBFast
VAIO Care
VAIO Content Folder Setting
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Settings
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data Basic
VAIO Entertainment Platform
VAIO Event Service
VAIO Help and Support
VAIO Launcher
VAIO Media plus
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO My Memory Center
VAIO OOBE and Welcome Center
VAIO Original Function Settings
VAIO Power Management
VAIO Presentation Support
VAIO Startup Assistant
VAIO Survey
VAIO Update 5
VAIO Wallpaper Contents
VAIO Wireless Wizard
Veetle TV 0.9.16
Videora iPod Converter 5.04
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 1.0.1
VobSub v2.23 (Remove Only)
VoiceOver Kit
Voobys
WavePad Sound Editor
WD SmartWare
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Movie Maker
Windows Live OneCare safety scanner
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Media Player Firefox Plugin
Windows System Scanner
WinDVD for VAIO
XviD MPEG4 Video Codec (remove only)

==== Event Viewer Messages From Past Week ========

11/17/2010 11:53:23 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
11/17/2010 11:53:23 AM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/17/2010 11:53:23 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/11/2010 10:33:21 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the LanmanWorkstation service.
11/11/2010 10:32:12 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.2.69 for the Network Card with network address 00215DB1382A has been denied by the DHCP server 192.168.5.1 (The DHCP Server sent a DHCPNACK message).

==== End Of File ===========================

#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 17 November 2010 - 07:31 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 Black Scholes

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Posted 17 November 2010 - 08:20 PM

gringo - I've actually tried to run ComboFix before and I've gotten an error message. I have AVG 9 installed, but I just went through the directions to disable (which basically disables the Resident Shield module in AVG). When I tried to run the ComboFix I had on my desktop I get the following:

"ComboFix cannot run when AVG is installed. This is due to AVG's tracking of ComboFix's files/processes. It would be dangerous to continue.

Please uninstall AVG or use another tool."

#13 gringo_pr

gringo_pr

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Posted 18 November 2010 - 01:57 AM

Hello

AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool

You may install this antivirus while we are working and until we are done and then if you wish you may reinstall AVG - Antivir PersonalEdition Classic
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 gringo_pr

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Posted 21 November 2010 - 02:49 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 Black Scholes

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Posted 23 November 2010 - 09:13 PM

gringo - I'll uninstall AVG this evening and try again. Hopefully I'll have results for you later. Thanks.




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