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Internet explorer ceases to function. Log files


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3 replies to this topic

#1 bluebill87

bluebill87

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  • Local time:01:07 AM

Posted 20 October 2010 - 02:43 PM

Internet explorer starts fine when windows first loads. After a variable amount of time, when reopened, it will pop up but will not navigate anywhere, no statusbar as such. Eventually to the point of freezing the computer. I have a DDS log and GMER log.


DDS

DDS (Ver_10-10-10.03) - NTFSx86
Run by Mike at 14:00:30.51 on Wed 10/20/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.193 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Kodak\AiO\center\KodakSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
C:\WINDOWS\system32\UStorSrv.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Kodak\AiO\Center\EKDiscovery.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\Sierra Wireless Inc\3G Watcher\WaHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Apoint\HidFind.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sierra Wireless Inc\3G Watcher\Watcher.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Sierra Wireless Inc\3G Watcher\SwiApiMux.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre1.5.0_09\bin\jucheck.exe
C:\Documents and Settings\Mike\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.dell.com/
uInternet Settings,ProxyOverride = <local>
mURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_09\bin\ssv.dll
BHO: {f1554c42-f7d5-46d4-b602-0b027a3a6674} - weluyotu.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_09\bin\jusched.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Document Manager] c:\program files\wave systems corp\services manager\docmgr\bin\docmgr.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Ulead AutoDetector] c:\program files\ulead systems\ulead photo explorer 8.0 se basic\Monitor.exe
mRun: [<NO NAME>]
mRun: [AT&T Communication Manager] "c:\program files\at&t\communication manager\ATTCM.exe" -a
mRun: [AirCardEnabler]
mRun: [WatcherHelper] "c:\program files\sierra wireless inc\3g watcher\WaHelper.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Conime] %windir%\system32\conime.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng1.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\embass~1.lnk - c:\program files\wave systems corp\services manager\secure update\AutoUpdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_09\bin\ssv.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223} - c:\program files\bonjour\ExplorerPlugin.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: bmnet.dll
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
TCP: {0D42F5FE-A5D4-4C1F-82CE-CF859DF86762} = 208.180.42.68,208.180.42.100
TCP: {F1F7524D-60AD-466B-A660-98034D6BAF02} = 208.180.42.68,208.180.42.100
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SSODL: kavovarum - {53c707bf-608e-41b2-8490-d94b79a1430e} - c:\windows\system32\mebokero.dll
STS: tokatiluy: {53c707bf-608e-41b2-8490-d94b79a1430e} - c:\windows\system32\mebokero.dll
LSA: Authentication Packages = msv1_0 wvauth
LSA: Notification Packages = scecli lunigiso.dll
IFEO: MpCmdRun.exe - c:\windows\system32\svchost.exe
IFEO: MSASCui.exe - c:\windows\system32\svchost.exe
IFEO: MsMpEng.exe - c:\windows\system32\svchost.exe
IFEO: msseces.exe - c:\windows\system32\svchost.exe
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-12-21 216400]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-12-21 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-12-21 243024]
R2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-7-17 921952]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-17 308136]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKDiscovery.exe [2009-5-4 279960]
R2 KodakSvc;Kodak AiO Device Service;c:\program files\kodak\aio\center\KodakSvc.exe [2009-4-17 32768]
R3 ACGPRS;Sierra Wireless 3G Adapter;c:\windows\system32\drivers\acgprs.sys [2005-12-19 103936]
R3 swivsp;AC8xx Virtual Serial Port;c:\windows\system32\drivers\swivspnt.sys [2005-12-19 20352]
S2 gupdate1c98a0617c055cc;Google Update Service (gupdate1c98a0617c055cc);c:\program files\google\update\GoogleUpdate.exe [2009-2-8 133104]
S3 ATTRcAppSvc;AT&T RcAppSvc;c:\program files\at&t\communication manager\RcAppSvc.exe [2007-9-18 109080]
S3 SWNC8U56;Sierra Wireless MUX NDIS Driver (UMTS56);c:\windows\system32\drivers\swnc8u56.sys [2007-6-27 164480]
S3 SWUMX56;Sierra Wireless USB MUX Driver (UMTS56);c:\windows\system32\drivers\swumx56.sys [2007-6-27 140672]

=============== Created Last 30 ================

2010-10-20 16:14:26 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-10-20 16:14:26 -------- d-----w- c:\windows\system32\wbem\Repository

==================== Find3M ====================


============= FINISH: 14:02:52.23 ===============



GMER

GMER 1.0.15.15477 - http://www.gmer.net
Rootkit scan 2010-10-20 14:25:57
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\Mike\LOCALS~1\Temp\fxddqpow.sys


---- Kernel code sections - GMER 1.0.15 ----

.rsrc C:\WINDOWS\system32\DRIVERS\intelppm.sys entry point in ".rsrc" section [0xF7808494]
.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xF694F360, 0x212B5D, 0xE8000020]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\Explorer.EXE[516] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00C2000A
.text C:\WINDOWS\Explorer.EXE[516] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00CC000A
.text C:\WINDOWS\Explorer.EXE[516] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00B7000C
.text C:\WINDOWS\System32\svchost.exe[1484] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00DB000A
.text C:\WINDOWS\System32\svchost.exe[1484] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00DC000A
.text C:\WINDOWS\System32\svchost.exe[1484] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00DA000C
.text C:\WINDOWS\System32\svchost.exe[1484] USER32.dll!GetCursorPos 7E42974E 5 Bytes JMP 0088000A
.text C:\WINDOWS\System32\svchost.exe[1484] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 00FF000A
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] ntdll.dll!NtFlushVirtualMemory 7C90D35E 5 Bytes JMP 00376DCE C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] ntdll.dll!NtMapViewOfSection 7C90D51E 5 Bytes JMP 003772BA C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] ntdll.dll!NtReadFile 7C90D9CE 5 Bytes JMP 00375BBB C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] ntdll.dll!NtUnmapViewOfSection 7C90DF0E 5 Bytes JMP 0037737D C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] ntdll.dll!NtWriteFile 7C90DF7E 5 Bytes JMP 0037724D C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!ReadFile 7C801812 7 Bytes JMP 00375AF1 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!CreateProcessW 7C802336 5 Bytes JMP 003773E3 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!CreateFileMappingW 7C80943C 5 Bytes JMP 00376C79 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!CloseHandle 7C809BE7 5 Bytes JMP 0037595F C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetDriveTypeW 7C80B370 5 Bytes JMP 003761DA C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetFileAttributesW 7C80B7EC 5 Bytes JMP 003765B6 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!DuplicateHandle 7C80DE9E 7 Bytes JMP 00376AEA C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!FindFirstFileExW 7C80EB1D 5 Bytes JMP 0037633F C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!FindClose 7C80EE77 7 Bytes JMP 00376261 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!FindNextFileW 7C80EFDA 7 Bytes JMP 003762BB C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!CreateFileW 7C810800 5 Bytes JMP 00376035 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetFileSizeEx 7C810AA9 1 Byte [E9]
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetFileSizeEx 7C810AA9 5 Bytes JMP 003766AD C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetFileInformationByHandle 7C810D0D 5 Bytes JMP 00376A54 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 003759B9 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetFileAttributesExW 7C811195 5 Bytes JMP 003764E4 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetLongPathNameW 7C8133F3 5 Bytes JMP 00376EA5 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetShortPathNameW 7C81F26E 5 Bytes JMP 00376F53 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!MoveFileWithProgressW 7C81F72E 5 Bytes JMP 00376725 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!SetFilePointerEx 7C821057 5 Bytes JMP 00377202 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!CopyFileExW 7C827B32 7 Bytes JMP 00375C61 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!ReadFileEx 7C82BD0B 5 Bytes JMP 00375BDA C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!WriteFileGather 7C82DDB5 7 Bytes JMP 0037718A C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!ReadFileScatter 7C82DE61 7 Bytes JMP 00376BE5 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!SetFileAttributesW 7C8314DD 5 Bytes JMP 0037644C C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetOverlappedResult 7C8315CC 1 Byte [E9]
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetOverlappedResult 7C8315CC 5 Bytes JMP 003769D0 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!DeleteFileW 7C831F63 5 Bytes JMP 00376135 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!SetEndOfFile 7C832076 5 Bytes JMP 00377001 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!FlushViewOfFile 7C8359A1 5 Bytes JMP 00376D63 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!RemoveDirectoryW 7C836F8B 5 Bytes JMP 00375E5A C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!BackupRead 7C85725A 5 Bytes JMP 00376E31 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!CreateDirectoryExW 7C85B5CA 5 Bytes JMP 00375F4C C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!WriteFileEx 7C85D6D9 5 Bytes JMP 00375A83 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!GetCompressedFileSizeW 7C85E349 5 Bytes JMP 00377108 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] kernel32.dll!CreateHardLinkW 7C86C5AC 7 Bytes JMP 00377236 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe[3380] USER32.dll!ExitWindowsEx 7E45A275 5 Bytes JMP 003771E7 C:\WINDOWS\system32\wxvault.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 01BF000A
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 01C0000A
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 01BE000C
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215505 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDAC4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E473F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4671 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E46DC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4542 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E45A4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E47A2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[4820] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4606 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 0119000A
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 01B3000A
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 0118000C
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215505 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9A75 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD101 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDAC4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25466E C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E473F C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4671 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E46DC C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4542 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E45A4 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E47A2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4606 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDB20 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5020] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E4AA7 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp tcpipBM.SYS (Bytemobile Kernel Network Provider/Bytemobile, Inc.)

Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort0 871CAAEA
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort1 871CAAEA
Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP1T0L0-e 871CAAEA

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp tcpipBM.SYS (Bytemobile Kernel Network Provider/Bytemobile, Inc.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp tcpipBM.SYS (Bytemobile Kernel Network Provider/Bytemobile, Inc.)

Device \FileSystem\Fastfat \Fat B55F9D20
Device \FileSystem\Fastfat \Fat B56008C1

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs DLAIFS_M.SYS (Drive Letter Access Component/Sonic Solutions)
Device \Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskHitachi_HTS721010G9SA00_________________MCZOC10H#5&3356070c&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found

---- Disk sectors - GMER 1.0.15 ----

Disk \Device\Harddisk0\DR0 sectors 195371312 (+254): rootkit-like behavior;

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\DRIVERS\intelppm.sys suspicious modification; TDL3 <-- ROOTKIT !!!

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 29 October 2010 - 03:06 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:03:07 AM

Posted 01 November 2010 - 01:14 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:07 AM

Posted 04 November 2010 - 02:20 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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