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Google redirect virus, not that there was a doubt about that. Really starting to make me feel... well, i'm sure you already know


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6 replies to this topic

#1 zwolf

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Posted 20 October 2010 - 01:42 PM

So whose gonna help me? I justbought this laptop used, and I thinbk it was already there. Is there anything I can do so this doesn't spread to any other users(3) on the network???
Please and thank you if you can fix this. P.s. relatively new at this as this is my first comp.

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#2 SpySentinel

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Posted 20 October 2010 - 02:46 PM

Hi zwolf,

:welcome: to Bleeping Computer.
My name is SpySentinel and I will be helping you with your malware problem.


Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference.


Step #1

Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe


Step #2

Please download OTM
  • Save it to your desktop.
  • Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Files
    ipconfig /flushdns /c
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [EMPTYFLASH]
    [Reboot]
    
  • Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM and reboot your PC.
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


Step #3

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • It doesn't take long to run, once it is finished move onto the next step


Step #4

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image


Post the logs here in a reply.
Posted Image
Unified Network of Instructors and Trained Eliminators

Posted Image

My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#3 zwolf

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Posted 20 October 2010 - 03:34 PM

Hi zwolf,

:welcome: to Bleeping Computer.
My name is SpySentinel and I will be helping you with your malware problem.


Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference.


Step #1

Backup Your Registry with ERUNT

  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe


Step #2

Please download OTM
  • Save it to your desktop.
  • Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :Files
    ipconfig /flushdns /c
    
    :Commands
    [purity]
    [resethosts]
    [emptytemp]
    [CREATERESTOREPOINT]
    [EMPTYFLASH]
    [Reboot]
    
  • Return to OTM, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTM and reboot your PC.
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


Step #3

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Ensure all Firefox windows are closed.
  • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
  • When prompted to run the scan, click Yes.
  • It doesn't take long to run, once it is finished move onto the next step


Step #4

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.


    Posted Image

  • If an infected file is detected, the default action will be Cure, click on Continue.


    Posted Image

  • If a suspicious file is detected, the default action will be Skip, click on Continue.


    Posted Image

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.


    Posted Image


Post the logs here in a reply.



#4 zwolf

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Posted 20 October 2010 - 03:36 PM

Are these steps compatible with window7?. Sorry, i'm alittle slow at this. Steps are copied to notepad.

#5 SpySentinel

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Posted 20 October 2010 - 04:59 PM

They should be. Let me know if you encounter any issues.
Posted Image
Unified Network of Instructors and Trained Eliminators

Posted Image

My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#6 SpySentinel

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Posted 27 October 2010 - 08:52 PM

Are you still with me?
Posted Image
Unified Network of Instructors and Trained Eliminators

Posted Image

My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#7 SpySentinel

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Posted 14 November 2010 - 04:17 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please send me a PM.

This applies only to the original topic starter. Everyone else please begin a New Topic.
Posted Image
Unified Network of Instructors and Trained Eliminators

Posted Image

My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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