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Lots of hung sessions


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#1 momgbb

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Posted 20 October 2010 - 01:01 PM

We've scanned this machine over and over and haven' found anything, but when you use it, it will go fine for a while and then hang tighter than a drum. Very frustratin!

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#2 quietman7

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Posted 20 October 2010 - 01:46 PM

Please do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Further, it necessitates staff spending time with housecleaning to remove those duplicate postings...time which could have been provided to others needing assistance. I have removed any duplicates to avoid confusion.

When you experience or encounter strange behavior, always check for new, unknown or suspicious processes in Task Manager.

Most of the processes in Task Manager will be legitimate as shown in these links.Anytime you come across a suspicious file or one that you do not recognize, search the name using Google <- click here for an example.

Or search the following databases:Determining whether a file is malware or a legitimate process usually depends on the location (path) it is running from. One of the ways that malware tries to hide is to give itself the same name as a critical system same name as a critical system file. However, it then places itself in a different location (folder) than where the legitimate file resides and runs from there. Another technique is for the process to alter the registry and add itself as a Startup program or service so that it can run automatically each time the computer is booted. Keep in mind that a legitimate file can also be infected by some types of malware such as Virut which is a dangerous polymorphic file infector. A file's properties may give a clue to identifying it. Right-click on the file, choose Properties and examine the General and Version tabs.

Tools to investigate running processes and gather additional information to identify them and resolve problems:-- These tools will provide information about each process, CPU usage, file description and its path location.
-- System Explorer provides a security check of running processing using their online security database when you first launch the program. If you want process the initial scan, press the "Start Security Check" button. Keep in mind, that the check is not a guarantee of what is or is not detected as malware. Further investigation is always recommended. At the Security Check page you can also check the file through the VirusTotal database by pressing the Check MD5 button.


If you cannot find any information, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to one of the following online services that analyzes suspicious files:In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
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#3 momgbb

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Posted 20 October 2010 - 04:53 PM

Do the common process in Task Manager also apply to Vista?

#4 quietman7

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Posted 20 October 2010 - 05:25 PM

While you may not have them all, most are common to Vista too.
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