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help! key logger or something ?


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#1 rolo27

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Posted 20 October 2010 - 12:31 PM

ok first off all i know nothing technical about computers.
i downloaded this thing by accident
now i dont know what has happend to my computer
when i go on the internet i get this http://www.google.co.uk/ig?brand=DSGJ&bmod=DSGJ
in this post http://www.bleepingcomputer.com/forums/topic197920.html the guy mentions the same problem as me but i have no clue what to do to get rid of it .
he says its a key logger i dont know what that is or what it does
i downloaded spy bot search & destroy but dont know how to use it
running mcafee
windows 7
i found this on my computer
opgjftpyhsn.exe antivirus action
i deleted it now i can use the internet again but this http://www.google.co.uk/ig?brand=DSGJ&bmod=DSGJ
still scares me :/


someone please help me to get rid of this and get my computer back to normal

Edited by rolo27, 20 October 2010 - 01:26 PM.


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#2 boopme

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Posted 20 October 2010 - 01:16 PM

Hello and welcome. First I am moving this fro W7 to the Am I Infected forum.
If you haven't installed Spybot, don't.
Have you run a full scan with NcAfee?

Let's do these first and see what you have.
TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link

Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Troubleshoot Malwarebytes' Anti-Malware


Now a safe mode scan with SAS:Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 rolo27

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Posted 21 October 2010 - 09:42 AM

ok really thanks for replying to me so quickly im verry impressed with the site already :thumbsup:

but i was so worried yesterday that i completely restored my system to factory settings
yet when i go onto the internet i still get http://www.google.co.uk/ig?brand=DSGJ&bmod=DSGJ as my url
so ill try your suggestions and see how far i get then ill post what i have done back to you
have you seen this before ? and do you know what this is ? because i dont and ultimately just want my pc back to normal just like i bought it

#4 rolo27

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Posted 21 October 2010 - 09:52 AM

ok i have just run TFC i dont know what it does but i think it worked i ran it as admin because im on windows 7 then it rebooted my computer onces it was done
nothing else however no feedback nothing.

and when i go onto internet explorer 8 i still get http://www.google.co.uk/ig?brand=DSGJ&bmod=DSGJ
ill now go to step 2

#5 rolo27

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Posted 21 October 2010 - 10:04 AM

ok ive just run the MBAM scan 'quick scan' nothing was found here are my results

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4903

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

21/10/2010 16:01:45
mbam-log-2010-10-21 (16-01-45).txt

Scan type: Quick scan
Objects scanned: 134193
Time elapsed: 1 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 rolo27

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Posted 21 October 2010 - 10:07 AM

so now going to 3rd scan im feeling scared that nothing will find the problem

#7 boopme

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Posted 21 October 2010 - 10:31 AM

You're welcome.
Please run the tool here How to remove Google Redirects

When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 rolo27

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Posted 21 October 2010 - 10:58 AM

oh sorry mate missed this last message
i did do the scan 'full scan' in 'safe mode'
and it found 2 trogens and 16 tracking cookies here is the log


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/21/2010 at 04:43 PM

Application Version : 4.44.1000

Core Rules Database Version : 5726
Trace Rules Database Version: 3538

Scan type : Complete Scan
Total Scan Time : 00:11:25

Memory items scanned : 346
Memory threats detected : 0
Registry items scanned : 12109
Registry threats detected : 0
File items scanned : 23033
File threats detected : 18

Trojan.SystemConfig
C:\APPLICATIONS\TOOLS\SYSTEMCONFIG\SYSTEMCONFIG.EXE
C:\APPLICATIONS\TOOLS\SYSTEMCONFIG\CONFIGURE YOUR SYSTEM.LNK
C:\Windows\Prefetch\SYSTEMCONFIG.EXE-5D3BEE59.pf

Adware.Tracking Cookie
C:\Users\romesh\AppData\Local\Temp\Low\Cookies\romesh@ad.yieldmanager[2].txt
C:\Users\romesh\AppData\Local\Temp\Low\Cookies\romesh@collective-media[2].txt
C:\Users\romesh\AppData\Local\Temp\Low\Cookies\romesh@atdmt[2].txt
C:\Users\romesh\AppData\Local\Temp\Low\Cookies\romesh@invitemedia[1].txt
C:\Users\romesh\AppData\Local\Temp\Low\Cookies\romesh@ads.bleepingcomputer[1].txt
C:\Users\romesh\AppData\Local\Temp\Low\Cookies\romesh@doubleclick[1].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@collective-media[2].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@apmebf[1].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@ad.yieldmanager[1].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@adserver.adtechus[1].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@atdmt[2].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@mediaplex[2].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@ads.bleepingcomputer[1].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@invitemedia[2].txt
C:\Users\romesh\AppData\Roaming\Microsoft\Windows\Cookies\Low\romesh@doubleclick[1].txt

#9 rolo27

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Posted 21 October 2010 - 11:07 AM

i will wait for your reply before i do anything else
do i have to download that google redirects thing aswell and run it like you said or am i alright now
because i was asked to change my homepage on i think MBAM or TFC and asked me whether i would like it to block something from changing it to http://www.google.co.uk/ig?brand=DSGJ&bmod=DSGJ
i said yes and now i dont get http://www.google.co.uk/ig?brand=DSGJ&bmod=DSGJ when i start the browser
however when i search something now even after removing the 2 trogens and 16 tracking cookies it does this

1.
http://www.google.co.uk/

then lets say i searched apples

2.
http://www.google.co.uk/#hl=en&source=hp&biw=1916&bih=842&q=apples&rlz=1W1DSGJ_enGB402GB402&aq=f&aqi=g5g-s1g4&aql=&oq=&gs_rfai=&fp=2b9a17d7b1de03ed

i get this
is this normal i think its a bit big for a simple search URL isnt it
please reply and if you want me too i will do that google redirects download


thanks for all the help so far im really greatfull :thumbsup:

#10 boopme

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Posted 21 October 2010 - 11:39 AM

Yes, now do post 7 and see how we are.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 rolo27

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Posted 21 October 2010 - 11:54 AM

okay ill be doing that

#12 rolo27

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Posted 21 October 2010 - 12:06 PM

i used the TDDS KILLER but it found nothing :? so what do i do now ?

#13 boopme

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Posted 21 October 2010 - 12:10 PM

We need a deeper look to find this pig. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 rolo27

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Posted 21 October 2010 - 12:14 PM

okay there are 3 TDDS KILLER text files logs on my c drive

TDDSKILLER.2.4.4.0_21.10.22010_18.02.03_LOG
TDDSKILLER.2.4.4.0_21.10.22010_18.02.22_LOG
TDDSKILLER.2.4.4.0_21.10.22010_18.08.03_LOG

WHICH ONE DO I USE

#15 rolo27

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Posted 21 October 2010 - 12:16 PM

sorry i didnt do this step

When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

i just did what the tutoriol said sorry i must be wrong since i didnt use the text logs or MBAM

please help me from post 7




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