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Mousepad and keyboard freezing up shortly after starting Windows


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#1 MAR10

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Posted 20 October 2010 - 11:52 AM

Hi there,

I've got Windows XP installed on my laptop. It starts up fine and will initially run ok, although the cursor is a bit jerky. However, about a minute or two after my desktop has appeared the mousepad will start to become intermittent, and be pretty much unresponsive after a few minutes. The keyboard is also unresponsive with only a very occasional response to the Numlk key. However, if I start in safe mode it all runs fine. I have Kaspersky, spybot, and malwarebytes installed, and have found nothing running them in safe mode. Does anyone have any suggestions please?

Thanks in advance,
Mar (writing this from another computer)

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#2 hamluis

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Posted 20 October 2010 - 11:59 AM

I would try uninstalling (via Device Manager), then reinstalling...both the mouse/keyboard drivers. Could be damaged.

Louis

#3 MAR10

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Posted 22 October 2010 - 03:12 PM

Thanks for the advice, sorry for not responding sooner, I've been had limited computer access.

Not sure where I'd find the drivers, the only disks I have are the system recovery disks.

Also I've managed to get task manager open before it stops responding and it is showing between 70-100% CPU Usage, with about 30-40% assigned to System and the rest seems to be unaccounted for. I assume this is the problem? Any idea how I'd find what is causing this and how to stop it? (bearing in mind I only have a few minutes at most before I can't do anything) Or Am I best cutting my losses and reinstalling windows?

#4 hamluis

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Posted 22 October 2010 - 03:40 PM

Drivers for any laptop...should be available at the website of the system manufacturer.

Louis

#5 MAR10

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Posted 22 October 2010 - 05:12 PM

Ok, thanks for that. I shall have a look, see if that helps.




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