Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't open mbam or spybot after downloading rkill


  • Please log in to reply
2 replies to this topic

#1 GW65

GW65

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:53 AM

Posted 20 October 2010 - 07:55 AM

I have some kind of malware that is redirecting me to ad sites and has placed a google desktop icon on the lower right hand section of my screen. I first tried running mbam and it is blocked. I also tried spybot and it is blocked as well. I have McAfee Total Protection which I ran in safe mode with networking. It came up with nothing. So I have downloaded rkill now but I still can't open mbam to do a malware scan. I still can't open spybot. Is there another way to bring up mbam? Do I need to download rkill again since I have rebooted?

BC AdBot (Login to Remove)

 


#2 dargx001

dargx001

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:06:53 AM

Posted 20 October 2010 - 08:15 AM

Ok, so for starters, have you actually run rkill? If not, I would go ahead and do that as it should stop the virus from stopping you from running mbam. If you still can't run mbam, I would try running it in safe mode. I would do a full scan inside of safe mode, that way it can atleast detect and remove some of the virus' files required for running.

#3 GW65

GW65
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:53 AM

Posted 20 October 2010 - 01:06 PM

Ok, so for starters, have you actually run rkill? If not, I would go ahead and do that as it should stop the virus from stopping you from running mbam. If you still can't run mbam, I would try running it in safe mode. I would do a full scan inside of safe mode, that way it can atleast detect and remove some of the virus' files required for running.


I have run rkill several times but it doesn't seem to be getting what I'm infected with. I still get the ad pop-ups. Google chrome is popping up and I don't ever recall downloading that. I ran mbam after running rkill again and it found nothing. The catch is the virus or malware will not allow me to update mbam. I had to rename it to even get it to run.

I will try everything again in safe mode with networking. Thanks for the tips.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users