Current problem (I think): First, can't go to any web pages on Internet Explorer (but can on google chrome yay!) Downloading from site: res://ieframe.dll/dnserror.htm showing
Internet kept redirecting to other websites and not going to security websites (eg AVG free, spybot etc - would either say can't show or blocked by Trend or go back to google home page).
(Running Windows XP on Compaq presario purchased Jan 2009 running Trend micro PC-cillin Internet Security 2009 all the time) Do all Windows/HP updates etc
Contacted Trend as this seemed to be a virus sending them all redirection info (screen prints etc later on) Went through hijack this, house control, another and another (with Trend).... finally put onto technician who joined my computer and ran heaps more (took 2hours 16plus mins). Okay so then problem seemed solved so kept using computer not rebooting.
(oh and plus was upgraded to Trend Micro Titanium)
Now after turning it on, email fine, Trend updating, can use FileMaker to take orders for work (needs to be online) checked also with internet provider Optus - internet connection all seems okay, they said virus - Internet Explorer cannot show webpages at all. After much diligence managed to capture what happens everytime IE opens
Waiting for res://ieframe.dll/dnserror.htm...
Downloading from site: res://ieframe.dll/dnserror.htm then goes to
Then can't show page.
I'm hoping someone has gone áh hah! already (and why can't I show " without it turning into an umlaut over a letter????)
Fortunately in my desperation to fix problem had downloaded google chrome (to access Spydoctor, only way I could) (oh and tried AVG free and spybot too) can now access google chrome internet and go to websites - like this one!!!!!
I rang Trend again, they said ring Microsoft who said ring Compaq who said ring Harvey Norman who are now closed (office hours).
So now I've found I can go to this site - sorry - I thought I'd post my problem here. It's Wednesday night now, working all day Thursday so will go back on Friday (unless virus has figured out what I'm doing) and will call Trend again.
To recap: internet kept redirecting/blocking etc. Trend Micro ran full on everything over one week and many hours then finally put me onto a techy (who said he used bleepingcomputer himself when he had to so very happy to come here)who remoted to my computer took over and seemed to fix problem. Until restarting computer and trying IE cannot access any webpage.
So virus maybe?
Anyway, not expecting a response but will welcome one if it comes along and will check in again on Friday.
Goodnight!! And Thanks.
Edited by Orange Blossom, 20 October 2010 - 04:27 PM.
Move to AII from Windows XP