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Freeze problems, can't uninstall programs, can't add attachments, can't open System Restore Point

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1 reply to this topic

#1 Meekook


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  • Local time:01:29 AM

Posted 20 October 2010 - 05:58 AM


All of a sudden, can hardly use my HP Mini 1100. Seems like everything is freezing up and slow as a tax refund check.

I ran DDS, but can't attach the files because the HP Mini won't recognize USB drives. (I'm using another computer to post this thread). GMER would not open. Can't save a file to the folder of choice.

Ran Advanced System Care just before all this happened and it said no problems. Ran SuperAntiSpyware and have Norton 360 running, no problems detected.

Won't restart or shutdown. Have had to cold boot a few times eek! but what else to do?

I run Firefox 3.6.11, have 1 GB ram, Windows XP Home SP3, and wish I could post more info, but I can barely access anything.

Any ideas anyone?

Edited by Meekook, 20 October 2010 - 06:38 AM.

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#2 Orange Blossom

Orange Blossom

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  • Local time:11:29 AM

Posted 20 October 2010 - 05:41 PM


Now that you have posted a topic posted here: http://www.bleepingcomputer.com/forums/topic354846.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic and shall delete it later since it is a duplicate. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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