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trojan virus/rootkit ??


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4 replies to this topic

#1 sawz

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Posted 19 October 2010 - 09:08 PM

Hi everyone I'm sawz and I am new here, first post and asking for help, sorry, but I really need some assistance, I have an HP Pav.dv2000 lap top that I use to surf and such well I think I got duped by a video download on football fanatics and something fishy snuck in I would get a re-direct to a blank white page that would just about freeze up everything it will say google-analytic.
I have tried to run Malwarebytes but no help, I have Avast installed and the latest version of firefox with super ad block and I installed Ghostery which definitely helps but surely did not cure the infection, I use this almost every night to visit audio video forums and would like to fix this if possible. I do appreciate your help through the Bleeping Forum.sawz.

I have tried some things that failed and maybe I was in a panic mode but I am willing to go through with a specified cleaning process to do this the right way, if there is such a thing, Thanks again.

Edited by sawz, 19 October 2010 - 09:09 PM.


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#2 sawz

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Posted 20 October 2010 - 08:08 AM

Ok folks I know I posted without searching through this forum for "all" the answers but I did use the rootkit removal process by installing Kaspersky as instructed, now I think I am running clean again but I would like to be 110% positive that it is clean and disease free can I get some help to run a few tests to be sure and what should I have installed to keep this infection from grabbing my system again, Thank You sawz.
I have the Avast updated free version and run Malwarebytes should I install a firewall or let the existing take care of that ?

Edited by sawz, 20 October 2010 - 08:10 AM.


#3 dargx001

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Posted 20 October 2010 - 08:27 AM

Ok, so I would submit a copy of your hijackthis log file if you have one. If you don't have hijackthis on your computer just go out and google it, and then install it, when you go to run it, click scan and save log file. Then submit a copy of your log file.

#4 sawz

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Posted 20 October 2010 - 10:16 AM

Ok, so I would submit a copy of your hijackthis log file if you have one. If you don't have hijackthis on your computer just go out and google it, and then install it, when you go to run it, click scan and save log file. Then submit a copy of your log file.

I appreciate your response , however this area of the forums specifically says to not submit logs here. I would download HiJack this and make a log but to whom and where should it go, thanks sawz.

#5 Orange Blossom

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Posted 20 October 2010 - 05:21 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic354874.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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